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 Delaware North Companies Parks & Resorts Receives
2002 National Park Service Environmental Achievement
Award for its Work at Grand Canyon, Sequoia
and Yosemite
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BUFFALO, N.Y. 2003 � Delaware North Companies Parks & Resorts has received the 2002 National Park Service (NPS) Environmental Achievement Award for its work at Grand Canyon, Sequoia and Yosemite national parks. The Buffalo, N.Y.-based hospitality company, which owns world-class resorts and manages guest services in state and national parks and attractions, has developed an environmental management system called GreenPath to help preserve and protect the natural resources in its care.
 
The NPS honor represents the fourth time that GreenPath earned an award for 2002. The Travel Industry Association of America (TIA) bestowed upon Delaware North an Odyssey Award, calling the company�s environmental initiatives �an over-the-top, significant accomplishment.� In addition, Delaware North was the recipient of the 2002 Governor�s Environmental and Economic Leadership Award from the state of California, and received an honorable mention from the U.S. Department of Interior in its Environmental Achievement Awards.

�A passion for environmental preservation is part of our culture,� said Bruce W. Fears, president of Delaware North Companies Parks & Resorts. �We trace its roots to our company�s first contract�Yosemite National Park�and the devotion of our associates to the special places where we are privileged to operate.�

About GreenPath

Delaware North�s bid for the Yosemite contract included a unique provision whereby the company would take responsibility for mitigating the damage to subterranean water caused by 

Brad Anderholm Appointed Vice President Of Operations

YOSEMITE NATIONAL PARK, Calif. June 11, 2003 � Yosemite Concession Services Corporation (YCS), the hospitality management company that oversees visitor services in Yosemite National Park, has appointed Brad Anderholm to its management team. 

Brad Anderholm comes to Yosemite with more than 25 years hospitality management experience with hotels, resorts and free-standing restaurants. In his new role, he is responsible for overseeing Yosemite�s 1,500 overnight guest accommodations, 19 retail outlets and 22 food and beverage facilities.  Anderholm also supervises guest recreation and transportation services throughout the park. 

Most recently Corporate Director of Food and Beverage at Crestline Hotels and Resorts in Atlanta, Ga., Anderholm directed more than 40 food and beverage operations throughout the country and handled approximately $80 million in food and beverage revenue.  Prior to Crestline, Anderholm was the Director of Operations and Chief Financial Officer for the Buckhead Life Restaurant Group, overseeing 10 different high-end restaurants for nine years. 

�Brad�s knowledge of culinary and service concepts, combined with his financial expertise, will be very useful as we prepare for the review and hopefully renewal of our concessionaire contract with the National Park Service,� said Kevin Kelly, YCS Chief Operating Officer and Anderholm�s immediate supervisor. 

Anderholm has also served in multiple executive roles within resort properties, specifically the Callaway Gardens Resort in Georgia and Florida�s Amelia Island Plantation.  He is a graduate of Gustavus-Adolphus College in St. Peter, Minn. and the Culinary Institute of America in Hyde Park, N.Y. 

leaking underground storage tanks put in place by a previous concessionaire. The project is near completion, with 28 of the 31 sites requiring no further action. 

That effort and many like it gave rise to GreenPath and the desire by associates to take an unprecedented step for a U.S. hospitality company: registration of GreenPath to the ISO 14001 standard established by the International Organization for Standardization. During 2001, Delaware North successfully registered GreenPath at five properties to this internationally recognized benchmark for environmental leadership: Yosemite, Sequoia and Grand Canyon national parks, Asilomar State Beach & Conference Grounds in Pacific Grove, Calif., and Delaware North�s central reservations office in Fresno, Calif. In early 2002, the company-owned resort, Tenaya Lodge, also was registered to the ISO 14001 standard. All other properties, as well as the company�s corporate headquarters in Buffalo, N.Y., will have their environmental management systems registered in 2003. 

Key elements of Delaware North�s award-winning GreenPath program include the establishment of �green teams� at each location, incorporation of environmental considerations and sustainable practices into all business decisions, using environmentally friendly cleaning products, institution of comprehensive waste reduction and recycling programs, and implementing associate and guest awareness initiatives promoting stewardship. 

About Delaware North Companies Parks & Resorts

Delaware North Companies Parks & Resorts, Inc., a subsidiary of Buffalo, N.Y.-based Delaware North Companies, Inc., is a leading hospitality provider with significant experience in hotel, retail, food service, recreation and transportation operations. The company's portfolio includes some of the unique properties in North America, including Kennedy Space Center Visitor Complex, Yosemite, Sequoia, Yellowstone and Grand Canyon national parks, Asilomar Conference Grounds, Tenaya Lodge, The Grand Hotel at Grand Canyon, Harrison Hot Springs Resort & Spa near Vancouver, British Columbia, Niagara Falls State Park, Jones Beach, Robert Moses and Captree state parks, Deer Creek Resort & Conference Center, Jetty Park, Roaring River Inn & Conference Center, and the U.S. Mint in Philadelphia and Denver. Delaware North is involved in the planning and construction of The Lodge & Conference Center at Geneva State Park. Once built, the company will operate the full-service hotel, which will offer 109 guest rooms, restaurant and lounge, an indoor swimming pool, fitness center and a wine-tasting center.
When Delaware North assumed the management of visitor services at Yosemite National Park in 1993, it quickly became known in the industry for its innovative environmental practices and management style. With stewardship as its mantra, the company has developed and implemented a comprehensive, award-winning environmental management program, GreenPath, which has earned registration through the International Organization for Standardization (ISO) for six Delaware North locations. Companies worldwide have received ISO 14001 registration, but Delaware North is the first in the hospitality industry to demonstrate its commitment to preserving precious natural resources through such a rigorous and formal process.

Today, the company continues its leadership position with national and state parks, but also has expanded its presence with a greater emphasis on hospitality and entertainment. While Delaware North has always managed hotels and resorts within client venues, the company became a hotel owner in its own right when it purchased Tenaya Lodge, a premier four-diamond resort in northern California, and Harrison Hot Springs Resort & Spa, a world-class resort near Vancouver, British Columbia. With $300 million in annual revenue, 3,700 guest rooms and 5,000 associates, Delaware North has established itself as a leading hospitality company, changing its name in 2003 from Delaware North Parks Services to Delaware North Companies Parks & Resorts to better reflect the scope of its operations and to build on the reputation of Delaware North Companies, Inc., its parent company.

About Delaware North Companies

Delaware North Companies, Inc., is one of the world�s leading hospitality and food service providers. Its family of companies includes Sportsystems, Delaware North Companies Parks & Resorts, CA One Services, Sportservice, Delaware North Companies International, the FleetCenter and the newly acquired Delta Queen Steamboat Company. Delaware North is one of the largest privately held companies in the United States with $1.6 billion in annual revenue and 25,000 associates serving millions of customers in the United States, Canada and the Pacific Rim.

Contact:

Delaware North Parks Services 
http://www.delawarenorth.com

Also See: Delaware North Parks Services Wins TIA's Odyssey Award in the Environment Category / Sept 2002
Donald M. Ponniah Appointed General Manager of Harrison Hot Springs Resort and Spa in British Columbia / Aug 2002
Delaware North Parks Services Acquires Harrison Hot Springs Resort and Spa / Aug 2002


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