Hotel Online  Special Report

Destination Hotels & Resorts Hits Record GDS
Transactions After Switching to Synxis®

Upscale Hotel Management Company Selects SynXis to Control
of their Reservations Distribution

MCLEAN, VA, Feb 18, 2003  – SynXis Corporation, a leading provider of reservation management and distribution systems for the hospitality industry announced it has partnered with Destination Hotels & Resorts (DH&R), the second largest independent hotel management company in the country, to provide a complete reservation management and electronic distribution system for their collection of upscale hotels including the world-renowned Algonquin Hotel in New York and Hotel del Coronado in San Diego.  Just three weeks after switching to SynXis, DH&R received their highest one-day GDS transaction volume for same-store comparisons in the last two years.

“We chose SynXis not only for their superior technology and ability to fully integrate our reservations process, but also because of their reputation for excellent customer service and professionalism,” said Rodger MacDonald, Vice President, Sales & Marketing for Destination Hotels & Resorts.  “The transition went smoothly and the immediate superb results we have already achieved far exceed our expectations.”

By using SynXis and their comprehensive PMS interfaces, DH&R will fully integrate all aspects of their reservations operations to create a true single-image of inventory with the ability to offer last room availability.

The SynXis Reservation Management System will provide DH&R a solution for all distribution channels: 1) call centers, 2) travel agent Global Distribution Systems, 3) Internet Distribution Systems for all major travel sites, 4) each hotel’s web site and 5) the corporate web site. 

“We are proud to count Destination Hotels & Resorts as one of our partners,” said Rick Betz, COO and Vice President Marketing and Sales for SynXis.  “They enjoy an excellent reputation for providing superior service and for being forward-thinking in their approach to technology.  They have already seen the benefits of using SynXis for all their reservation distribution channels.”

About SynXis Corporation
SynXis® Corporation's Internet-based ASP solution delivers full electronic distribution and reservations management capabilities to the worldwide hospitality industry.  The SynXis Reservation Management System, at the solution's core, empowers hotel operators to consolidate and manage hotel inventory from all sources - seamless GDS connectivity, over 1200 popular Internet travel sites, private-label central reservations systems, and full-service hotel Web sites.  It also helps hotels build revenue by enabling them to independently manage each distribution channel from one easy-to-use control center.  SynXis does not require major upfront investment and hotels can realize substantial cost savings with SynXis' simple transaction - based pricing model.  SynXis is the technology source for more than 3,800 hotels, bed and breakfasts, resorts, and destinations, including, Harrah's, VIP International, Interstate Hotels & Resorts, Colonial Williamsburg, and Jumeirah Hotels. 

SynXis' corporate headquarters are in McLean, VA, with offices in Denver and Amsterdam. For more information on SynXis and its products, please call 703-448-2530, e-mail, or visit our Web site at

About Destination Hotels & Resorts
Destination Hotels & Resorts (DH&R), a privately held company located in Englewood, Colorado is one of the largest independent lodging management companies in the United States operating 28 independent, luxury and upscale hotels, resorts and golf clubs in the United States. Destination Hotels & Resorts’ portfolio features more than 7,000 guest rooms, 16 golf courses and eight full-service spas. Each distinctive, well-situated Destination Hotels & Resorts managed property offers exceptional recreational, business travel and conference facilities. Destination Hotels & Resorts’ managed properties include the Hotel del Coronado near San Diego; Algonquin Hotel in New York City; NINE ZERO in Boston; Wild Dunes Resort in Charleston; Vail Cascade Resort & Spa in Vail; Royal Palms Resort and Spa in Phoenix; Sunriver Resort in Sunriver, Oregon; and The Argent Hotel in San Francisco. You can visit Destination Hotels & Resorts online at Travel professionals can access Destination Hotels & Resorts’ properties on the global distribution system via the company’s chain code, DN.



Carol C. Levitt
Director, Customer Services
SynXis Corporation
7926 Jones Branch Drive, Ste. 1000
McLean, VA  22102
Direct Phone:  703-448-2530
Fax:  703-448-2570

Also See SynXis Names Starwood Veteran as COO and Vice President of Marketing and Sales / January 2003
SynXis® Appoints Two Industry Veterans to Board of Directors; John Russell and Larry Hough / November 2002
SynXis® Announces System Enhancements at HITEC New Features Allow Hotels to Strengthen Relationships with Travel Agents / June 2002
The Aladdin Resort & Casino Selects SynXis Agent® to Increase GDS Functionality and Web Site Bookings / April 2002 
SynXis Agent® Increases Design Hotels' Reservations 30 Percent / March 2002 
SynXis Corporation Promotes Three Company Officers in Preparation for Further International and Domestic Growth / March 2002
Reservations Grow at McIntosh Inns with Synxis Book-A-Rez and GDS Connectivity / March 2002
SynXis Provides Internet - Base Hotel Reservation Management and Distribution to MeriStar Hotels & Resorts / Feb 2001 

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