|
Dover, N.H.� (February 4, 2003) � IDC Corp., a Newport, Rhode Island-based hospitality conglomerate, has selected Daylight Software to provide Advanced Sales and Catering� solutions for its OceanCliff Hotel, Newport Regatta Club, Goat Island Marina, Marina Grille, Schooner Aurora and IBEX luxury motor yacht. �IDC�s mission statement is to provide the ultimate hospitality experience in Newport supported by an easy, simple, clean and clear marketing and operations strategy,� said Ray L�Heureux, IDC Director of Sales. �Our mission statement mirrored that of Daylight�s Advanced Sales and Catering� solution�easy, simple, clean and clear. We knew immediately that we had found the perfect software fit and the perfect solution provider.� L�Heureux said the system previously installed at IDC by another leading sales-and-catering software vendor provided too many layers to the booking process with limited functionality and a lack of flexibility, not only within the system but among the staff. �We needed a system that is easy to use, easy to customize to our needs and easily generates reports,� he said. �We needed Daylight Software and Daylight enterprise. It�s simple, accurate and user friendly.� Daylight enterprise and its Advanced Sales and Catering� solution is designed from the ground up to meet the demands of multiple properties and clusters, regardless of size, brand affiliation or independent status. "Daylight enterprise offers an impressive array of solutions that provide the tools for retail and hospitality companies to create higher levels of customer service in all parts of the company,� said William Duncan, founder, president and CEO of Daylight Software. �Our technology has shown itself to be an effective tool for companies such as IDC that require this versatile, customizable and flexible software. �We are honored to be working with IDC and the Newport Experience � the place where hospitality for the affluent originated in the 19th Century and continues today under IDC�s superior management and unique hospitality style,� Duncan said. Customized for catering Ken McGovern, Daylight�s Regional Sales Director, had been working with IDC to streamline its booking process. The company needed Daylight to customize its system to be �catering only,� keeping data from IDC�s property-management system and sales system separate from its catering activities. �Our goal was to make IDC more efficient and able to actively book more business,� McGovern said. �They demanded the required functionality that would enable them to make any field on any screen mandatory so that users are entering mission critical information at the time of data entry, eliminating the need for data scrubbing at a later time.� According to L�Heureux, �Daylight delivered.� About IDC and The Newport Experience
About Daylight Software
|
