for Private Label Voice, Seamless GDS, Internet,
and Booking Engine Services
|Hendersonville, TN – December 05, 2002 - InnLink,
a company specializing in a variety of hotel reservation representation
services and marketing programs for chains, franchise hotel companies,
and independent hotels announces the signing and service activation of
61 Suburban Extended Stay Hotels of Suburban Franchise Systems, Inc. (Atlanta,
The contract provides Suburban’s unique extended-stay hotel properties with InnLink’s private label Voice Reservation and Booking Engine services, seamless GDS, and travel website connectivity.
“The 19 franchisees who own this company have the power to make changes, and that is a departure from traditional franchise hotel chains,” says Kevin Lewis, President of Suburban Franchise Systems, Inc. Kevin continues, “Moving all of our reservation services to InnLink made sense. Their reputation for customer service is very strong and fits the standards that our owners have set for the company and blends well with the growth that we expect. InnLink’s call center operation is very impressive and professional. Our guests will receive an increased level of service and we expect increased reservations productivity through our association with InnLink. All in all, it’s a win-win!”
According to Carolyn Carter, Vice President of Franchise Support for Suburban, “The cutover of services to InnLink from our previous provider went very well. InnLink’s attention to detail and their support of our business model won me over. InnLink’s telemarketing and marketing support operation has already generated leads for our franchise development group, and I look forward to a tighter bond with the company for other projects.”
Mike Young, InnLink’s President, says, “Suburban represents the core of what we do best – facilitating complete reservation services for mid-market hotel companies. The ramp-up and transition went very smoothly and was accomplished with Suburban’s commitment and dedication, along with the diligence of InnLink’s team. We’re looking forward to many years of success with Suburban Franchise Systems.”
About InnLink, LLC:
About Suburban Franchise Systems, Inc.
Suburban Extended Stay Hotels are designed to accommodate guests who are traveling for periods of a week or more. Each guest room is equipped with a complete kitchen, cable television with premium movie channels, CNN and ESPN, voice mail and data ports, and on-site laundry.
By offering guests the essentials of home at affordable prices, Suburban creates a better value - keeping occupancy rates high and operating costs low.
Suburban is entirely franchisee owned and operated. Which means their commitment isn't to shareholders, but rather to ensuring the success of each and every location. For more information, contact Chris Kornmayer at (678) 742-3300 or firstname.lastname@example.org
|Also See||InnLink Creates a “Perfect Union” with GuestHouse International Franchise Systems / Aug 2002|
|InnLink Hires Sharryn Harewood as Director of Marketing Solutions / Aug 2002|
|InnLink Acquires USinns.com – Internet-based Search Engine and Travel Web Site with over 25,000 Bed and Breakfast Listings / June 2002|
|Hospitality International's Alliance with InnLink Results in Reservations' Increase of Over 100% / May 2002|
|InnLink Positions for Growth - Launches New Web Site, Increases Staff and Enhances Services / Feb 2002|
|Innlink Activates Hospitality Intl's 5 Brands and 252 Properties for Voice, GDS, and Internet Reservation Services / Jan 2002|
|Innlink Announces Two-Way CRS Interface with Multi-Systems, Inc. (MSI) PMS / Jan 2002|