Hotel Online Special Report


Global Distribution Systems Report 11.4% Increase in Hotel Bookings for the Year 2000; 
Net hotel reservations delivered by GDSs totaled 48,787,000 

ALEXANDRIA, Va. - March 14, 2001--The Hotel Electronic Distribution Network Association (HEDNA) reported today that hotel bookings made through Amadeus, Galileo, Sabre, Sahara and Worldspan grew 11.4% in 2000.

These results are part of HEDNA’s 7th annual poll conducted to determine the net hotel reservations generated by Global Distribution Systems (GDSs).

Net hotel reservations delivered by GDSs totaled 48,787,000 bookings in 2000, an increase of over 5,000,000 bookings in comparison with the 1999 total of 43,781,000 net reservations.

Based on an average daily rate of US $130 and an average length of stay of 2.2 days, 2000 GDS hotel bookings produced over US $13.95 billion in revenue for hotels worldwide.

Hotel bookings have grown every year since HEDNA began its survey in 1994. Since 1993 (when 16,331,600 reservations were delivered), annual GDS hotel reservation production has increased 199%.

HEDNA President Caryl Helsel, who is also Vice President of Reservations & Distribution for San Francisco-based 

The mission of HEDNA is to increase hotel industry revenues and profitability from electronic distribution channels and to be the foremost travel industry association advancing hotel electronic distribution. This will be done by:
  • Optimizing the use of current technology 
  • Influencing development of current and emerging electronic distribution channels 
  • Education 
  • Providing an opportunity for open exchange among members 
Kimpton Hotel and Restaurant Group said, “HEDNA is excited to see the continued growth of electronic distribution. This illustrates that GDSs are still powerful tools, whose usage continues to grow at an enormously rapid pace. HEDNA is heavily involved in working with hotels, GDSs and travel agents to push as many reservations as possible through electronic channels. We look forward to continuing to advance electronic reservations through all distribution channels in the future.”

John Burns, president of Scottsdale-based Hospitality Technology Consulting, which conducts the survey annually for HEDNA said, “The interest on the part of both travel agents and the general public in booking hotel accommodation through electronic channels is indisputable. Our challenge now, as an industry, is to facilitate the process, using this channel to appealingly present our lodging product.”

The Hotel Electronic Distribution Network Association (HEDNA) is a not-for-profit trade association whose worldwide membership includes executives and managers from over 200 of the most influential companies in the hotel distribution industry. Founded in 1991, HEDNA strives to stimulate the booking of hotel rooms through the use of GDSs, the Internet and other electronic means.  HEDNA brings all segments of the hospitality industry together to determine how to most effectively evolve their systems and services to contribute to the success and revenue growth of electronic distribution for hotels.


Julia O’Brien, 703/837-6155 
[email protected]

Also See: Understanding and Maximizing a Hotel’s Electronic Distribution Options / by John Burns / Hospitality Upgrade Magazine / Fall 2000 
Choosing a Reservation Representation Company / John Burns / Spring 2001 

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