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Reviving the Spirit of Innovation in the Hospitality Industry

Reviving the Spirit of Innovation in the Hospitality Industry

July 12, 2018

By Olivier Harnisch The hospitality sector is one of the world’s most dynamic industries. Yet over the past decades it has lost much of its innovative...

Maestro PMS Browser-Based Software Suite Optimizes Guest Experience, Improves Staff Productivity for 10-Property Cape Resorts

Maestro PMS Browser-Based Software Suite Optimizes Guest Experience, Improves Staff Productivity for 10-Property Cape Resorts

July 12, 2018

Maestro Multi-Property Centralizes Cross-Selling, Integrates Activity & Spa Management, Event Sales, Owner Relations and Guest Service for Award-Winning...

How to Create a Very Personalized Customer Experience

How to Create a Very Personalized Customer Experience

July 12, 2018

By Shep Hyken I just stayed at the Crowne Plaza in Lansing, Michigan. I've stayed at many Crowne Plazas in the past, and they are nice hotels, however,...

Half of Americans Unlikely to Use Sharing Economy Services for 2018 Summer Travel, Despite Reporting High Familiarity and Better Value

Half of Americans Unlikely to Use Sharing Economy Services for 2018 Summer Travel, Despite Reporting High Familiarity and Better Value

July 12, 2018

RICHMOND, Va., July 12, 2018 -- While Americans are growing more familiar with sharing economy services, the intention to use these services is...

Voice of the Guest: How Data Informs the Hotel Guest Experience

Voice of the Guest: How Data Informs the Hotel Guest Experience

July 12, 2018

By Terri Miller, Chief Executive Officer & Co-Founder, Concilio Labs What makes an exceptional guest experience? This is the question hoteliers find...

RSS 2018: Revenue Strategy Begins With Strong Leadership

RSS 2018: Revenue Strategy Begins With Strong Leadership

July 12, 2018

Industry Leaders and Disruptors Gather to Learn Latest in Innovation and Technology Washington, July 12, 2018 — The sixth annual Revenue Strategy Summit...

Hotels Near Orange County’s John Wayne Airport See Higher Room Rates Rise Due to Increased Occupancy

Hotels Near Orange County’s John Wayne Airport See Higher Room Rates Rise Due to Increased Occupancy

Jonathan Lansner | The Orange County Register | July 13, 2018

July 12--Hotels near John Wayne Airport saw room rates go higher year-to-date through May as occupancy increased, a new report shows. Here are eight trends...

Swiss-Belhotel International to Open Grand Swiss-Belresort Seef and Swiss-Belresidences Juffair Later This Year in Bahrain

Swiss-Belhotel International to Open Grand Swiss-Belresort Seef and Swiss-Belresidences Juffair Later This Year in Bahrain

Avinash Saxena | Gulf Daily News, Manama, Bahrain | July 13, 2018

July 13--Two hotels opening in Bahrain this year are part of an ambitious plan by Swiss-Belhotel International that will see it launch 10 properties in key...

Proposed 101-Room Hilton Hotel to Bring 70 New Jobs to Downtown Flint, Michigan

Proposed 101-Room Hilton Hotel to Bring 70 New Jobs to Downtown Flint, Michigan

Zoe Jackson | The Flint Journal, Mich. | July 13, 2018

July 12--FLINT, Mich. -- The proposed downtown 101 room Hilton hotel project could bring about 70 jobs to the city, according to developers. Tim Herman, of...

Las Vegas’ Palms Casino Resort Unveils Revamped Guestrooms as Part of $620 Million Transformation

Las Vegas’ Palms Casino Resort Unveils Revamped Guestrooms as Part of $620 Million Transformation

Mick Akers | Las Vegas Sun | July 13, 2018

July 11--The $620 million overhaul of the Palms is coming into focus with the unveiling of its revamped hotel rooms, including a $40,000 per night villa that...

Paris’ Only Left Bank Luxury Hotel, The Lutetia - a Former German Spy Base, Reopens Following Four-Year Renovation

Paris’ Only Left Bank Luxury Hotel, The Lutetia - a Former German Spy Base, Reopens Following Four-Year Renovation

| dpa, Berlin | July 13, 2018

July 12--PARIS -- The only luxury hotel on Paris' Left Bank, the Lutetia, reopened for guests on Thursday after four years of renovations. Some 200...

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