�We are very excited to provide Bass Hotels & Resorts� Staybridge Suites properties with our state of the art communications package,� Hari Kesavan, president and chief technical officer at ICSS, said. �This package allows the extended-stay business traveler to utilize his or her room as an �office away from the office�.�

The communications system will include:

• ICSS Guest Services Suite�  (G.S.S.) software package, complete with the following features: ICSS Direct Dial: provides all rooms with a direct-dial number, thus allowing guests� callers to bypass the hotel�s operator. This software also creates temporary business cards with a guest�s name and direct room line, which guests can provide to business associates for use while they are staying at the property

• ICSS Welcome Message/Comfort Message: allows hotel managers to personally record welcome messages that each guest will hear upon checking into his room; a second personal message is left in the guest�s mailbox later during his/her stay, assuring that the hotel will do everything possible to make the guest�s stay enjoyable.

• ICSS E911 Pager: notifies hotel staff with vital guest information, including the room number, when a guest places an emergency call from his/her room; the staff can better direct and dispatch emergency personnel or offer other assistance to guests in need.

• Lucent Intuity� voice mail system, equipping all guest rooms with voice mail

• Xiox� call accounting system

• Lucent Guest Works� telephone system

• TeleMatrix guest room phones

�ICSS� business philosophy is based on the fact that, regardless of a hotel�s original reasons for buying a telephone system or other communication product, what they remember is how well the installation process was handled,� Kesavan said. �We make every effort to ensure our installations are smooth and hassle-free for the customer, and we consistently get positive feedback from our clients. In fact, one of the main reasons why Bass Hotels & Resorts chose us was our reputation for an excellent implementation process and our commitment to ongoing product support.�

�ICSS has been exemplary in the level of support given to us,� said Gustaaf Schrils, Sr., director, hotel telecommunications at Bass Hotels & Resorts. �A tightly integrated and feature-rich package such as this one has been very well-received by our valuable guests and brand operations.�

The ICSS system is already installed in 12 Staybridge Suites properties, and will be in 20-30 additional locations by the end of this year. Staybridge Suites by Holiday Inn offers extended-stay travelerscomfort and convenience with studios and one- and two-bedroom floor plans ideally designed for stays of five nights or longer.

Established in 1992, Columbus, Ohio-based ICSS specializes in telecommunications technology solutions for the hospitality industry. ICSS currently has 70 employees, and also has field sales representatives working from virtual offices in Denver, Seattle and Boston.