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MILWAUKEE, Wis. (Oct. 27, 1999) - Incorporating innovative user-friendly
features with vibrant graphics and new online services, Baymont Inns &
Suites today unveiled its new Web site as part of the company�s comprehensive
marketing efforts. The Baymont Web site, located at www.baymontinns.com,
provided online users an opportunity to book reservations at any of the
company�s nearly 170 locations nationwide as well as receive reservation
confirmation immediately in real time, providing its guests with the most
expedient response time available through the Internet.
Among other innovative features that sets the company apart from its competitors is featuring Click 1-2-1 on the new site. Developed to provide online users with an immediate connection to speak directly with a Baymont representative, the company is believed to be the first national lodging chain to provide a service like Click 1-2-1 to online users booking hotel reservations. The site offers site visitors requesting additional information to simply click on a button, enter their phone number and request a specific time when a Baymont representative should contact them via phone. Click 1-2-1 immediately connects the consumer with a Baymont representative over regular phone lines to provide additional assistance, including securing accommodations, special requests and general lodging information. �The new enhanced Baymont Web site is another extension of our commitment to �Baymont Excellence� by providing our guests with the most convenient, user-friendly services,� said Greg Marcus, chief operating officer of Baymont Inns & Suites. �With enhanced graphics and a site that�s easy to navigate, users can find a variety of beneficial Baymont information,� said Marcus. Michael Wilson, president and co-founder of Click Interconnect, indicated
that Click 1-2-1 reflects an additional opportunity for Baymont Inns &
Suites to increase the company�s online sales production. �Click
1-2-1 is the missing link in the e-commerce information gap, thus empowering
Baymont to consummate more transactions,� said Wilson. �Since product
prices are easily duplicated in e-commerce, superior service is now the
ultimate marketing edge.�
Among other site features is �Baymont Bargains,� an exclusive online opportunity to secure significant overnight savings, as well as membership opportunities to Club Baymont, the company�s frequent stay program that offers one free night after 12 stays in one year. As part of the enhanced site launch, users that register for a free Club Baymont membership via the Baymont Web site through Dec. 31, 1999, will receive two complimentary overnight validations on the Club Baymont card and reducing the required number of overnight stays to just 10. �The site promises to provide updated consumer information that exemplifies
the philosophy that Baymont will continue to provide the best value in
the lodging industry,� said Marcus.
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Also See | HotelView® Intensifies Hotel Web Sites with Full-Motion Multimedia Sales Pitch / Feb 1999 |
Virtual Marketing Reality / The TaylorGroup / Sept 1998 | |
Best Western Colorado Marketing Co-op Web Site Adds IPIX Virtual Tours / Oct 1999 |