Industry Leaders Will Guide Development of
Hospitality Training Resources
NEW YORK CITY, N.Y.� November 13, 2004 - A new Training and Education
Advisory Council has been established to assist the Educational Institute
in its development of targeted training resources for the hospitality industry,
announced Anthony Farris, CHA, chairman of the board of directors of the
American Hotel & Lodging Educational Foundation at a board meeting
held Saturday, November 13, during the AH&LA Fall Conference.
The Advisory Council, which is composed of training and educational
development executives from leading hotel organizations, will be chaired
by Martin Lowery, vice president, educational and professional development,
Hilton Hotels Corporation, and co-chaired by Steve Schuller, vice president,
organizational development and education, Wyndham International.
Other members of the committee are:
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Christopher Jackson, vice president, training and organizational
development, Cendant Corporation
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Jean Kampa, manager of e-learning, Carlson Hospitality Worldwide
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Mike Mallot, director, brands training, Hilton Hotels Corporation
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Kristen Richards, coordinator, training, planning, and employee
relations, Hyatt Hotels Corporation
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Shelly SantaAnna, director, training and organizational development,
InterContinental Hotels Group
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Joan Schmidt, senior director, HR design, Marriott International
This advisory council was originally convened by AH&LA chairman Dieter
Huckestein, executive vice president and president, hotel operations, owned
and managed, Hilton Hotels Corporation, as an industry focus group whose
mission was to determine industry-wide training and education needs, prioritize
issues, and offer recommendations to the Educational Institute. Based
on the success of the group�s early meetings, the decision was made to
formalize the group as the Educational Institute�s Training and Education
Advisory Council.
�Why have several large companies creating their own versions of the
same training topics?� stated Huckestein. �If we come together as
a single voice and EI develops the content based on our recommendations,
it saves time and money while providing consistency of training across
the industry. AH&LA members, industry owners and operators, and franchisees
can turn to EI for the most timely training and education topics offered
in a variety of delivery mediums.�
EI president Anthony G. Marshall, JD, CHA, CHE, noted that the new advisory
council will play a vital role as the organization moves forward with its
strategic business goals.
�The
Educational Institute is engaged in constructive change as the industry
evolves,� said Marshall. �We have received excellent feedback and guidance
from our industry leaders and AH&LA members and we have committed to
creating or revising all EI products to better serve the needs of the industry.
We are already moving forward with plans to offer training content in customizable
online modules, as well as other projects recommended by our industry advisors.�
The next meeting of the Educational Institute�s Training and Education
Advisory Council will be in January 2005. For additional information,
please contact Brenda Moons, EI�s vice president, industry sales and business
development, at 407-999-8100.
Established in 1953 as a nonprofit educational foundation of the American
Hotel & Lodging Association, the Educational Institute is the premier
source for quality hospitality education, training, and professional certification,
serving the needs and advancing the excellence of hospitality schools and
industries worldwide.
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