Hotel Online  Special Report

   
STSN, Inc. and Merlot Communications, Inc. Announce
Worldwide Strategic Partnership to Deliver Enhanced
High Speed Internet Access Solutions to the
Hospitality Market

June 24, 2003 � STSN, Inc., and Merlot Communications, Inc., today announced an agreement whereby STSN will offer the Merlot VROOMServiceTM High Speed Internet Access (HSIA) product to their customers worldwide.  STSN is the leading provider of HSIA services to the hospitality industry with more than 530 hotels and 165,000 guestrooms deployed. Merlot manufactures the premier HSIA product for broadband communications over existing wiring infrastructures in hotels.

This agreement enables STSN to offer the Merlot VROOMService HSIA product to all of their customers worldwide. �Merlot has worked hard to develop a well-deserved reputation for a quality product in the hospitality market. When we couple their product with our total business solution from managed events to wide area Internet services, we are able to market the best total HSIA solution available to hotels today,� said David Garrison, STSN president and CEO.

According to George Conant, Merlot president and CEO, �STSN is one of the real pioneers of HSIA services to the hospitality markets in the United States and Europe and we are very pleased that STSN has chosen the Merlot product to further enhance their industry-leading service offerings.  We look forward to the additional business opportunities and market penetration that this relationship will bring to both of our companies.�

First availability of the Merlot VROOMService HSIA product will be through STSN�s European operation. From STSN�s office in London, Graeme Powell, vice president EMEA Region, said, �Many of our customers in Europe own or manage hotels in the U.S. as well, and this gives us an opportunity to provide the same high quality product to our customers worldwide. Here in Europe we have a large number of older properties where it is not cost-effective to upgrade the wiring infrastructure. We look forward to the advantages such quality equipment will bring to our managed network services in Europe.�
 
STSN�s iBAHN� connectivity delivers the utmost in security, security and 24/7/365 technical support for hotel properties, their guests and conference attendees.  STSN offers a suite of connectivity solutions and services to hotels, utilizing both wired and wireless connections in guest-rooms, meeting and conference spaces, and public areas of the hotel properties. Because STSN operates its own network, the Company is able to perform continual network monitoring to protect the hotel property and guests against intrusions and attacks from both inside and outside the property.  And STSN�s unique ability to provide real-time usage reporting allows properties monitor the usage of HSIA at their property to predict capacity, control cost and increase bandwidth to meet guests� need, addressing the challenge of how to maintain an exceptional guest experience for service and bandwidth in the face of increasing HSIA usage and demand on the system.   

The Merlot VROOMService solution uses a property�s existing telephone system wiring � which may be linked to an existing PBX � to provide guaranteed high bandwidth connections to the Internet while allowing simultaneous voice communications. The telephone wall jack in each room is simply replaced with the Merlot LapJack� wall plate, which is quickly connected to the existing telephone wiring. Merlot�s solution is different from others in that the Merlot LapJack receives its power over the same wires that carry the high-speed data. 

ABOUT STSN, INC.
STSN is the leading global provider of wired and wireless (802.11and b) high-speed data communications solutions to the hospitality industry. STSN�s solutions provide increased productivity and connectivity options to business travelers worldwide with secure, easy-to-use, high-speed data connections in more than 530 hotels in North America, Western Europe and the Asia-Pacific region including more than 165,000 guestrooms and 5,000 hotel meeting rooms. Founded in 1998, STSN is headquartered in Salt Lake City, Utah with additional offices in London and Frankfurt. For more information or to access a list of STSN-enabled hotels, visit www.stsn.com.
 
About Merlot Communications
Merlot Communications, Inc., is a provider of turnkey communications infrastructure solutions that enable delivery of High Speed Internet Access (HSIA) to a variety of markets, with an initial focus on the Hospitality industry. Merlot solutions deliver high quality broadband communications services within buildings over virtually any wired infrastructure, from ordinary telephone wire to CAT -5 cable. Merlot also offers hotels full service Wi-Fi (802.11b) Internet access solutions. Merlot VROOMServiceTM HSIA is a total solution that advances a hotel�s communications infrastructure to generate increased revenue and improve guest satisfaction. Merlot delivers superior technology and system reliability, the most elegant user interface available and a proven business model that offers a fast ROI and long-term investment protection.  Merlot is headquartered in Bethel, CT. For more information, visit www.merlotcom.com.

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Contact:
Merlot Communications, Inc.
Victoria Desidero
 VP of Marketing
4 Berkshire Boulevard
Bethel, Connecticut 06801
(203) 730-1791 ext. 309 
http://www.merlotcom.com
[email protected]

 Sandra Richards
STSN
Director of Marketing
(801) 563-2000
[email protected]  



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