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Renaissance Westchester Adds Additional Merlot VROOMServiceTM High Speed Internet Access as
Hotel Continues to Record High Usage Rates

Bethel, CT and White Plains, NY � July 23, 2003 � Renaissance Westchester Hotel in White Plains, New York, today announced it has added the Merlot VROOMServiceTM High Speed Internet Access (HSIA) solution to some 60 additional rooms, bringing the total number of rooms equipped with this amenity to 170, to meet the growing need for guests to access the Internet while traveling for business or pleasure. Renaissance Westchester Hotel initially installed Merlot VROOMService HSIA for guests in February 2003.

�When we originally installed Merlot VROOMService in our hotel guest and meeting rooms, we were delighted to see that the simplicity and reliability of the Merlot system was resulting in incredibly high usage rates, averaging 30 percent and exceeding 50 percent on a number of occasions,� said Tom Elwood, Renaissance Westchester General Manager.  �Our decision to install these additional rooms was based on these high usage rates which obviously indicate strong customer demand for HSIA,� he added.

�We are delighted to have such a high-profile and beautifully appointed property as the Renaissance Westchester on our list of satisfied clients. This hotel is experiencing some of the highest and most consistent usage rates we have seen,� said Peter Keenan, Merlot Executive Vice President. 

About Renaissance Westchester
Nestled on 30 acres of scenic New York countryside, the Renaissance Westchester is ideal for an out-of-the-ordinary business conference, relaxing country getaway, or elegant social function. The hotel offers a resort-like setting, restaurant, lounge, indoor pool, fitness room, two tennis courts, 26 meeting rooms, 24 hour in-room private dining, and much more. Only 35 minutes from New York City, the Westchester Renaissance location is convenient to many Fortune 500 companies, historic Hudson Valley attractions, shopping and golf. The hotel is 10 minutes from Westchester County Airport, 45 minutes from LaGuardia, and 60 minutes from JFK. 

About Merlot Communications
Merlot Communications, Inc., is a provider of turnkey communications infrastructure solutions that enable delivery of High Speed Internet Access (HSIA) to a variety of markets, with an initial focus on the Hospitality industry. Merlot solutions deliver high quality broadband communications services within buildings over virtually any wired infrastructure, from ordinary telephone wire to CAT -5 cable. Merlot also offers hotels full service Wi-Fi (802.11b) Internet access solutions. Merlot VROOMServiceTM HSIA is a total solution that advances a hotel�s communications infrastructure to generate increased revenue and improve guest satisfaction. Merlot delivers superior technology and system reliability, the most elegant user interface available and a proven business model that offers a fast ROI and long-term investment protection.  Merlot is headquartered in Bethel, CT.

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Contact:
Merlot Communications, Inc.
Victoria Desidero
 VP of Marketing
4 Berkshire Boulevard
Bethel, Connecticut 06801
(203) 730-1791 ext. 309
http://www.merlotcom.com
[email protected]

Juan Garcia
Director of Sales & Marketing
(914) 694-5400 [email protected]



 
Also See: STSN, Inc. and Merlot Communications, Inc. Announce Worldwide Strategic Partnership to Deliver Enhanced High Speed Internet Access Solutions to the Hospitality Market / June 2003


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