With more than 10 years of expertise in spa development, management, recruiting and operations, Ng is one of the pioneers in the development of the Asian spa industry and has launched spas in Hong Kong, Japan, and Singapore.  As spa director, Ng will oversee the entire spa development, operation and staff. The Spa at Mandarin Oriental, New York will reflect the Mandarin Oriental Hotel Group�s brandwide spa concept blending high style, quality and an �East Meets West� philosophy combined with exceptional treatments to inspire the mind, body and spirit. 

Most recently, Ng was managing director at Concept Asia Management Consultants, a leading Hong Kong-based spa management and consulting firm, specializing in market entry consulting for day, resort and medical spas.  During her tenure, she consulted for Mandarin Oriental, Hong Kong, and developed feasibility studies for its spa.  Previously, she headed the Corporate Human Resource Development Division of Raffles International Limited (RIL), owner of Raffles Hotels, Singapore, where she successfully led the company�s foray into the spa industry.

Before joining Raffles International, she was the general manager for Renewal Day Spa and Spa Management Consultants, two entrepreneurial spa management companies in Hong Kong and Singapore, and she consulted for several other spa and hospitality firms throughout Asia. 

�Suzanne is a talented executive who brings a vast breadth of industry experience,� said Rudy Tauscher, General Manager, Mandarin Oriental, New York. 

�She can undoubtedly ensure that we deliver a distinctive spa experience steeped in the traditions of the orient and prided on personalization and quality.�  Ng holds a degree in Economics and Psychology from the National University of Singapore and has a post-graduate Diploma in International Management from the prestigious European business school INSEAD in France.  She also has a Diploma in Management Consultancy and Change from the Poon Kam Kai Institute of Management at the University of Hong Kong.

About Mandarin Oriental, New York
A stunning fusion of modern design with stylish Oriental flair, Mandarin Oriental, New York features 251 elegant guestrooms and suites � all with breathtaking views of Manhattan and advanced in-room entertainment technology.  Amenities include Asiate, the hotel�s vibrant restaurant, and a cocktail bar created by noted interior designer, Tony Chi; a lobby lounge with dramatic views of Central Park; The 14,500-square-foot Spa at Mandarin Oriental; and a state-of-the-art fitness center with a 75-foot lap pool.  In addition, there is premium meeting and social event space, including a 6,000-square-foot pillar-less ballroom with three walls of windows overlooking Central Park.  As part of the premier AOL Time Warner Center, Mandarin Oriental, New York offers on-property access to world-class dining, shopping, and entertainment, sharing its prestigious address with Jazz at Lincoln Center, Jean-Georges Vongerichten�s steak house, Thomas Keller�s French Laundry and myriad upscale retail shops.

Mandarin Oriental is the award-winning owner and operator of some of the world�s most prestigious hotels and resorts.  In total, the Group operates 18 luxury hotels in key business and leisure destinations, with five additional hotels under development, including New York (opening late 2003), Washington D.C. (opening 2004), Hong Kong (opening 2005) and Boston and Tokyo (opening 2006).  Mandarin Oriental now operates some 7,000 rooms in 11 countries with nine hotels in Asia, six in The Americas and three in Europe.