Tourism & Terrorism: Terror in the Air and in Paris, A Tourism Tidbits Special Edition
November 17, 2015 7:30am
- Get over denial, it can happen in your community. Recognize that no part of the world today is immune from a terrorist attack. Too many parts of the travel and tourism market simply do not believe that an attack can happen to them. It can! Furthermore, as the media often devotes a great amount of coverage to an attack against a tourism area, the fear factor spreads from one locale to entire regions, nations, and even continents.
- Recognize that there is a fundamental political shift in the world. Old assumptions will no longer hold. The tourism industry will need to recognize that the Islamic State and other terrorist groups are at war with it. From a business perspective t old assumptions about the world are very dangerous. Those parts of the travel and tourism industry that emphasize security will have a good chance of surviving. The venues that provide give good security mixed with good customer service will flourish. Those parts of the travel and tourism industry that hold on to the old way of thinking will fade away.
- Develop coordinated efforts between security professionals and tourism professionals. Tourism professionals need to see security professionals and tourism police as allies. That means that tourism professionals must work to insure well-trained TOPPs (Tourism Oriented Policing and Protection units) officers. These TOPPs units should exist in any city that has a major tourism industry or sports stadium.
- Develop a tourism task force. People who should be on this task force are local officials, tourism officials, and transportation officials. The key to this task force is the quality of your facilitator.
- Do not create a false sense of security. Gas masks will do nothing in case of a biological or chemical attack, while sealed rooms may be very useful. Much of what done at airports is a form “Security Theater” that, as seen in the recent downing of a Russian airliner over Egypt’s Sinai Peninsula, does not address real problems. Do not panic people, but deal with safety and security issues in the most professional manner possible. People begin to panic not when you take precautions in a professional manner, but when you fair to take precautions.
Tags: peter tarlow,
tourism and terrorism
Dr. Peter E. Tarlow is the President of T&M, a founder of the Texas chapter of TTRA and a popular author and speaker on tourism. Tarlow is a specialist in the areas of sociology of tourism, economic development, tourism safety and security. Tarlow speaks at governors' and state conferences on tourism and conducts seminars throughout the world and for numerous agencies and universities.
Contact: Dr. Peter Tarlow
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