Top 5 Trends in Hotel Technology: Infographic
December 4, 2013 7:36am
eRevMax, the leader in hotel online distribution and channel management solutions, has unveiled an infographic to assist property owners around the world to know about the latest technology trends topping the charts this season.
One of the current trends listed by eRevMax deals with device and entertainment autonomy. A SmartBrief poll showed that 45% of hotel guests travel with two devices and 40% with three or more. Thus, ensuring guests have electronics (adequate and easy-to-reach plugs, bandwidth capabilities) and ergonomic support (seating and surfaces) becomes essential for hotels.
Another important tip by the hotel solutions provider is to leverage the billboard effect, defined as the increase in offline bookings of a property when it is listed with an Online Travel Agency (OTA). An experiment conducted by Cornell University observed that one of the participant hotels experienced an impressive 14% increase in direct bookings when it contracted with an OTA. Besides, Average Daily Rate (ADR) increased by 1.5% during OTA listing of the same property.
Accordingly to the infographic, 38% of the guests reported that Wi-Fi was the priority factor while booking a hotel. Also, a whopping 85% of travellers said they wanted access to free Wi-Fi in hotels. eRevMax suggests hoteliers to provide the service for free to guests who enrol for their select programs, for starters. Such services may be made exclusive for gold and platinum level members or accessible in lobbies of full-service properties.
These are important insights for property owners and serve as helpful reminder to get thinking about what is important to guests who want to stay connected virtually.
To access the full infographic, click Top 5 Trends in Hotel Technology
Tags: hotel technology,
Follow us on: LinkedIn I Twitter I YouTube I Blog
Contact: Neha Ginoria
+91 (0) 33 4021 4149
Where Is Hotel Technology Going?
A Case for Investing in Technology During the Design and Development Process
The Future of Technology, Content and the Hotel Guest Experience
GuestTek Promotes Tony Thompson to VP Operations, APAC
San Francisco’s Hotel Zelos, Part of the Viceroy Hotel Group, Selects ALICE to Increase Operational Efficiency and Enhance the Guest Experience
ALICE Named Forbes Travel Guide’s Official Staff Operations Technology Provider for 2018
ALICE Voted a Top Staff Task Management & Collaboration Platform in the 2018 HotelTechAwards
Essential Capabilities for Future-Facing Hotels
ALICE Named a “2018 Best Place to Work in Hotel Tech”
10 Effective Social Media Marketing Tips for Hoteliers
Grupo Posadas Partners with ALICE to Standardize Operations Across Their Portfolio of 147 Properties
How Hotels Can Increase Revenue Without Putting More Heads in Beds
Top 10 Must-Have Hotel Technologies in 2018
Concierge Connoisseur Karen Clancy Joins ALICE in Building a World-Class Concierge Technology Sales Team
Hotel Tech in 2018: Tools and Technologies to Remove Friction and Deliver Value
5 Ways Platforms Can Transform Your Hotel Operations
How a Small Guest Services Team Delivers Five-Star Service
Hotel Trends in Technology for 2018
Implementations Director Rafael Lozada Joins ALICE to Help Lead Next Stage of Company Growth
New Guide Details How Hotels Can Use the Latest Technology to Revitalize Operations, Profits, and Service
Please login or register to post a comment.