December 10, 2013
Do you know a travel brand that is investing intelligently in mobile? If so EyeforTravel wants to hear from you.
The mobile story and its impact on the travel industry is one that EyeforTravel has told often in recent times.
One of the clearest trends in travel, according to our most recent Social Media & Mobile in Travel Distribution report 2013*, is that cross-device shopping is on the rise. Indeed, travellers today are researching, planning and booking travel using a variety of devices including mobile, tablet and desktop at each stage of the process.
It seems, too, that many are becoming more comfortable with booking travel via mobile, with 65% of Americans saying that they would be prepared to buy travel via a smartphone. So it's little wonder that many travel brands have decided to act fast to take advantage of the ability to target customers on the move and not risk leaving them to find their competitors. In fact 57.3% of travel brands have increased their mobile budgets in 2012 versus 52.3% in 2013.
While that is good news, there is still more to be done. "We're seeing numerous brands in the industry make key in-roads into mobile and some are seeing millions of dollars of mobile transactions as a result," says Gina Baillie, GM EyeforTravel.com. "However in the race to go mobile, not all brands are investing intelligently."
What many brands need to recognise, is that even if a customer does not transact on a mobile device, it plays an important role in the travel research and planning stages. After all, many people today begin their research on a mobile device. So if they are out and about and dreaming of that all-important trip, it is essential that they can access a mobile friendly version of a brand website. "If they don't, chances are they will have eliminated that brand from their desktop research when they return home and continue their trip planning online," warns Baillie, GM, EyeforTravel Ltd.
Deciding where to invest in mobile for maximum return is a major challenge right now for e-commerce and product development directors. Decisions can be costly and there are numerous pitfalls to avoid. "As an industry we are already falling behind in the mobile space," stresses Baillie. "However, those brands that are risking their valuable time and resources now, are helping to drive through mobile innovation across the industry and in our view deserve to be rewarded."
As such EyeforTravel is seeking to reward the brands investing intelligently in mobile right now and paving the way for the rest of the industry to follow.
EyeforTravel's 3rd annual Mobile Innovation in Travel Awards will take place in San Francisco, March 17th and will see numerous travel brands put forward their mobile apps, websites and overall mobile strategies.
The nomination stage is now open. Nominate your brand before December 27th here.
The awards will be held as part of EyeforTravel's Mobile Strategies for Travel conference (March 17-18). This event is co-located with EyeforTravel's popular Social Media Strategies for Travel conference which is now in its seventh successful year.
About EyeforTravel Ltd.
EyeforTravel is a leading travel news, conferences, exhibitions and reports company, running since 1997. Our shows attract between 200-1000 attendees respectively and are held across the globe in North America, Europe and Asia-Pacific.
Our conferences have been focused on all aspects of online travel since the word go: distribution, revenue management, marketing, mobile, social media, CRM, analytics and more. We know the industry inside out, and we spend months researching each project. Take a look at our agenda and see what topics came up in our research.
This is why we are certain that The Smart Travel Analytics Show will be your 1-stop shop to gain all the intelligence, practical know-how and profitable contacts and deals you need to storm ahead of your rivals and reap record profits in 2013 and beyond.
Contact: For all event enquiries - Gina Baillie, GM
London, UK: +44 (0)207 375 7197 or US Toll Free: 1 800 814 3459 ext. 7197