Industry Leader ALICE to Launch Three New Products at HITEC 2017
May 18, 2017 8:34am
Hundreds of hotels and luxury residences worldwide are partnered with ALICE to improve their staff operations and guest experience. Stop by Booth 1245 for a live product demo.
New York, NY -- ALICE - the hospitality industry’s first operations platform, which connects all the departments of your hotel for improved staff communication and task management - will be showcasing new products and features at this year’s HITEC in Toronto, June 26-29, Booth 1245. To schedule a meeting with our team, please write to us at firstname.lastname@example.org.
ALICE’s partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. ALICE can also be integrated into your own app or website via ALICE’s API. Hotels and groups on the ALICE platform include Two Roads Hospitality, SIXTY Hotels, One&Only Resorts, Viceroy Hotel Group, and Leading Hotels of the World.
ALICE will be demonstrating new additions and updates to the company’s product line, including:
Now that guests have easy access to their own apps and services, guests expect more from their concierges. ALICE features like the updated itinerary, updated reminders, and brand new package management tools are helping the concierge and front desk exceed guest expectations.
Messaging is exploding as an engagement channel at hotels - everyone knows how to text, and it doesn’t require downloading any apps. ALICE’s improved text messaging feature set allows hotels to leverage messaging as a way to provide personalized service and upsell to guests at scale.
A picture is worth a thousand words. Attaching photos to internal notes and work orders means communicating between staff members - particularly maintenance, engineering, and housekeeping teams - has never been easier. Learn about the new photo attachments feature in ALICE’s dedicated hotel staff technology, ALICE Staff.
If you’re looking to streamline staff operations for a better guest experience, stop by Booth 1245 to meet the ALICE team and see a live presentation of our technology.
You can also write to us at email@example.com to book a meeting in advance, for a personalized demo of ALICE.
Tags: hitec 2017,
guest text messaging,
By joining all the departments of your hotel with a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service. ALICE’s main product - ALICE Suite - brings together your front office, concierge, housekeeping, and maintenance teams, and connects your guests to your hotel with our app and SMS tools. The ALICE platform is also available as specialized software and mobile applications for your staff (ALICE Staff), your concierge (ALICE Concierge) and your guests (ALICE Guest). Each module can be integrated with your PMS, POS, and third party management systems. ALICE’s partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. Third-party service providers also leverage the ALICE API. ALICE was founded in 2013 by Justin Effron, Alex Shashou, and Dmitry Koltunov, and has raised $13.5M to date.
Contact: Lola Feiger
How Hotel Technology Helps This Historic Hudson Valley Inn Do Everything From Feeding Their Geese to Turning Their Rooms
Luxury Beachside Boutique Property, Malibu Beach Inn, Appreciates the Improved Staff Communication and Accountability Provided by a Hotel Operations Platform
ALICE Announces Acquisition of GoConcierge
ALICE Raises $26 Million Series B Funding from Expedia, Inc.
Use This Technology to Ensure a Seamless Post-Stay Guest Experience
How This Newly-Opened New York Boutique Creates Relationships With Guests Before They Even Arrive On Property
ALICE Continues Its Growth with Announcement of New Senior Sales Executive for the Southeast Region
Concierge Technology Replaces a Shared Outlook Calendar at this Award-Winning Colorado Resort
What Do You Do When You Can’t Rely on Radio Communication at Your 87-Acre, Canyon-Enclosed Hotel?
Transitioning Operations From Analog To Digital Has Been “Beyond Successful,” Says Clearwater General Manager
How the World’s Best Hotels Leverage Guest, Staff, and Concierge Technology
The Insider's Guide to HITEC
Hotel Technology Liberates a Front Desk Staff Constrained by Emails and Walkie-Talkies
Is the App Dead? And Should You Be Texting with Your Guests (Instead)?
How the Staff of a Midtown Manhattan Boutique Hotel Became Even More Productive Without Radio Communication
You're Invited to Rethink Your Hotel Technology with ALICE & Duetto
Hotel Marketing Isn’t Just About Planning & Booking
Your Guests’ On-Property Experience Is Your Best Marketing
A Popular Colorado Ski Resort Looks to Hotel Management Technology to Please Staff and Guests
Renowned Sonoma Hotel & Spa Came for Guest Texting, Stayed for Radio-Free Operations
Please login or register to post a comment.