March 04, 2014 - ORLANDO, Fla. & MCLEAN, Va. - Homewood Suites by Hilton, Hilton Worldwide's international brand of upscale, all-suite, extended stay hotels announced its top performing properties in 2013, including Connie Award Winner Homewood Suites by Hilton Dallas/Allen, TX. Over 100 awards were presented to hotels and team members from the brand's portfolio of more than 300 hotels in the U.S., Canada and Mexico during an awards dinner held in Orlando, FL.
Homewood Suites Dallas/Allen won for the second consecutive year; having received the Connie Award in 2012. The Connie Award, named after Hilton Worldwide's founder Conrad Hilton, is awarded to the top hotel of the year based on three key components: quality assurance audits measuring cleanliness, condition and brand standards; customer satisfaction scores rating staff service; and the quality of the hotel's physical accommodations. The winner of the award represents the highest scores in the brand system in all of these categories. Homewood Suites Dallas/Allen is overseen by general manager Vlad Gritsman and director of sales Rebecca Rohwer.
"Each hotel and team member that received recognition demonstrated tremendous commitment, exceeded Homewood's brand standards and provided exceptional customer service, all while maintaining our brand's Be at Home culture and values," said Bill Duncan, global head, Homewood Suites by Hilton.
Other top award winners included Gayle Wilkinson, General Manager of the Year, and Julie Vogel, Director of Sales of the year; both of Homewood Suites by Hilton Dallas-Frisco, TX. Nominated by their colleagues, both individuals are considered brand advocates and strong leaders that take full advantage of the tools and resources available to them. As a result, their property leads the pack in terms of performance for the Homewood Suites brand.
Homewood Suites honored hotels in a variety of categories from Food & Beverage Team of the Year to Top New Hotel Performance, as well as, Suitekeeping Team of the Year and Top New Hotel Performance. Other awards were also given in the areas of revenue management, customer relationship marketing, satisfaction and loyalty. For a full listing of 2013 Brand Award winners, please visit the Homewood Suites by Hilton Media Center.
Read more about Homewood Suites by Hilton at homewoodsuites.com and news.homewoodusuites.com.
About Homewood Suites by Hilton™
Homewood Suites by Hilton, Hilton Worldwide's upscale, all-suite, residential-style hotel with more than 300 hotels open in the United States, Mexico and Canada. Voted "Top Upscale Extended-Stay" hotel by J.D. Power and Associates and Business Travel News, Homewood Suites by Hilton is the first choice for guests seeking comfortable, home-like accommodations when traveling for an extended stay. Beyond its spacious suites, which feature separate living and sleeping areas, and fully equipped kitchens with full sized refrigerators, additional value-driven amenities include: complimentary Internet, a daily full-hot breakfast, and healthy, delicious evening meals with drinks every Monday-Thursday. The brand is focused on guest satisfaction and stands behind each stay with its 100% Suite Assurance® guarantee. For more information, please visit www.homewoodsuites.com.
*Service of alcohol subject to state and local laws. Must be of legal drinking age.
**Guest pays for groceries. Other restrictions apply.
About Hilton Worldwide
Hilton Worldwide is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 94 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company's portfolio of ten world-class global brands is comprised of more than 4,000 managed, franchised, owned and leased hotels and timeshare properties, with nearly 672,000 rooms in 90 countries and territories, including Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®.
Contact: Jennifer Hughes - Hilton Worldwide