Homewood Suites by Hilton Honors Top Performing Hotels of 2013; Dallas/Allen, TX Hotel Gets Connie
March 4, 2014 11:00am
Homewood Suites Dallas/Allen won for the second consecutive year; having received the Connie Award in 2012. The Connie Award, named after Hilton Worldwide’s founder Conrad Hilton, is awarded to the top hotel of the year based on three key components: quality assurance audits measuring cleanliness, condition and brand standards; customer satisfaction scores rating staff service; and the quality of the hotel’s physical accommodations. The winner of the award represents the highest scores in the brand system in all of these categories. Homewood Suites Dallas/Allen is overseen by general manager Vlad Gritsman and director of sales Rebecca Rohwer.
“Each hotel and team member that received recognition demonstrated tremendous commitment, exceeded Homewood’s brand standards and provided exceptional customer service, all while maintaining our brand’s Be at Home culture and values,” said Bill Duncan, global head, Homewood Suites by Hilton.
Other top award winners included Gayle Wilkinson, General Manager of the Year, and Julie Vogel, Director of Sales of the year; both of Homewood Suites by Hilton Dallas-Frisco, TX. Nominated by their colleagues, both individuals are considered brand advocates and strong leaders that take full advantage of the tools and resources available to them. As a result, their property leads the pack in terms of performance for the Homewood Suites brand.
Homewood Suites honored hotels in a variety of categories from Food & Beverage Team of the Year to Top New Hotel Performance, as well as, Suitekeeping Team of the Year and Top New Hotel Performance. Other awards were also given in the areas of revenue management, customer relationship marketing, satisfaction and loyalty. For a full listing of 2013 Brand Award winners, please visit the Homewood Suites by Hilton Media Center.
Read more about Homewood Suites by Hilton at homewoodsuites.com and news.homewoodusuites.com.
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Contact: Jennifer Hughes - Hilton Worldwide
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