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Connie Pride of the Year Award winners for North America Chris Cramarossa and Heather Schaffnit of Hilton Garden Inn Raleigh/Crabtree Valley, NC accept their award from Chris Nassetta, president and chief executive officer of Hilton; John Greenleaf, global head, Hilton Garden Inn and Phil Cordell, global head, focused service and Hampton by Hilton brand management. Credit: Hilton Garden Inn

MCLEAN, Va. - Hilton Garden Inn, Hilton's upscale global brand of hotels, has recognized Connie Pride Hotel of the Year Award winners, Hilton Garden Inn Raleigh/Crabtree Valley, NC (North America winner) and Hilton Garden Inn Kirov, Russia (International winner) for their outstanding achievements in 2016. Each year, the brand awards the Connie Pride Hotel of the Year Award to two outstanding properties worldwide. The prestigious Connie Award, named after Hilton founder Conrad Hilton, is award based on three key components:

  • Quality assurance audits measuring cleanliness, condition and brand standards
  • Customer satisfaction scores which rate each hotel's staff in terms of service
  • Quality of the hotel's accommodations

Hilton Garden Inn Raleigh Crabtree Valley, NC also won top honors with the Barbara Bejan General Manager of the Year Award presented to Chris Cramarossa and Heather Schaffnit receiving the Director of Sales of the Year Award. Also, Hilton Garden Inn Kirov, Russia also took home top honors with Anastasiya Lesnitser receiving the Barbara Bejan General Manager of the Year International Award while Aleksandr Laptev was recognized as Director of Sales of the Year for the International Region. These four team members were rewarded for their exceptional performance, leadership and dedication to the brand. 

"I am pleased to extend congratulations to these outstanding leaders and team members for their remarkable achievements for the Hilton Garden Inn brand over the past year," said John Greenleaf, global head, Hilton Garden Inn. "Our brand is committed to ensuring our guests have a warm and positive stay backed by personalized service from each of our team members. I can truly say that these hotel team leaders are helping to brighten the day of our guests all across the world."   

The awards were presented at the brand's bi-annual conference held during the week of January 8 in Chicago. Other awards presented at the conference include:

For a complete list of 2016 award winners, visit the Hilton Garden Inn Media Center

About Hilton Garden Inn

The award-winning Hilton Garden Inn hotel brand provides guests with upscale accommodations and the modern amenities needed for a successful and comfortable experience for both business and leisure guests. The satisfaction promise affirms that Hilton Garden Inn will to do whatever it takes to ensure every guest is satisfied, or they don’t pay. You can count on us. Guaranteed™. Approachable Team Members operating at more than 700 hotels around the world are committed to guaranteeing today’s busy travelers are appreciated and have everything they need to be productive during their stay. Hilton HHonors members who book directly through preferred Hilton channels receive instant benefits, including an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (selected locations) available exclusively through the industry-leading Hilton HHonors app. For more information about Hilton Garden Inn visit www.hgi.com or news.hgi.com

Contact: Tiffany Wilson, Manager, Brand Public Relations, Hilton Garden Inn

tiffany.wilson@hilton.com / +1 901 374 6235

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company, comprising more than 4,800 managed, franchised, owned and leased hotels and timeshare properties with nearly 789,000 rooms in 104 countries and territories. For 97 years, Hilton has been dedicated to continuing its tradition of providing exceptional guest experiences. The company's portfolio of 13 world-class global brands includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®. Hilton HHonors members who book directly through preferred Hilton channels have access to benefits including an exclusive member discount, free standard Wi-Fi, as well as digital amenities that are available exclusively through the industry-leading Hilton HHonors app, where Hilton HHonors members can check-in, choose their room, and access their room using a Digital Key. Visit news.hiltonworldwide.com for more information.

Contact: Jennifer Hughes, Director Public Relations, Focused Service and Extended Stay Brands

jennifer.hughes@hilton.com / +1 901 374 6518

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