June 18, 2013 Chevy Chase, MD -- At Your Service™, a breakthrough guest information app will make its debut at the Hotel Information and Technology Conference (HITEC) in Minneapolis on June 25, 2013.

At Your Service™ will forever change the way independent hotels and chains engage their guests, mobilizing the guest experience at the touch of a finger.  Through the installation of At Your Service™ hotels will be able to communicate with guests throughout their stay.  Hotels can deliver push notifications and special offers to in-house guests to increase revenue per occupied room, provide relevant hotel and area information to guests on their mobile phone reducing staff time answering guest questions, and deliver up to the minute information to guests.

At Your Service™ provides easy guest download upon or pre-arrival and features a convenient A-Z directory, a daily “Things to Do” section, daily custom welcome letter and customizable special offers.  Hotels can send push notifications to guests at will or according to a preset schedule.  An easy to use CMS allows hotels to make instantaneous content changes.     

Guests can plan and reserve their own on- and off-site activities through the app, browse restaurant and room service menus, utilize the GPS tool to be directed to any area they select and bring them back to the hotel if they are lost.  Every element of the app can be shared on social media or emailed to a friend.

HandHeld Hospitality is dedicated to “making hotels smarter.”  At Your Service™, the first app being released by the company, is offered at a price that makes it affordable for hotels of any size. HandHeld Hospitality will be offering demonstrations at HITEC Exhibit Booth 1736.

For more information contact Mary Jo Klein, or visit

About HandHeld Hospitality

HandHeld Hospitality, LLC is a subsidiary of Snowball, LLC a leading provider of web management and digital marketing services and is in the business of making hotels smart. HandHeld Hospitality is at the forefront of improving the guest experience by finding solutions to everyday situations through technology that is not only guest friendly but also practical for hoteliers.

Contact: Sandi Brinley or Mary Jo Klein or / 877-331-3777 or 301-641-2829

Related News

Hotel Guests Engaged During Stay 40% More Likely to Come Back

HFTP Announces New Global Chapters and Expansion into Mexico and United Arab Emirates

“Oh Snap” – Why the Hospitality Industry Need to be on Snapchat

Why Digital Messaging is the Top Key to Loyalty for Travel Brands

Hotel Mobile Apps Lagging Behind; Fail to Wow Customers

Book. Stay. Go. Partners with Direct Capital to Provide $100M Strategic Financing for Hotel Partners

HotelTap ‘Digital Log Book in the Cloud’ is Coming to HITEC!

HFTP’s Entrepreneur 20X Pitch Competition Returns at HITEC 2016 with More Start-Ups, Top-Notch Judges and Exciting Changes

HFTP Holds 2016 Hospitality Operations Finance Roundtable in McLean, Va. USA

HFTP Allied Association, China Hotel Technology Alliance (CHTA), to Lead Educational Session at HITEC 2016

HFTP via HITEC Helps Commits to Donation to the Children's Hospital of New Orleans

HITEC 2016 Exhibit Space Sold Out

Keynote Speakers for HITEC 2016 Announced

How Can Technology Improve the Guest Experience Before Arrival?

Hospitality Start-up Pitch Competition, Entrepreneur 20X, to Return for Second Year at HITEC 2016

HFTP Allied Partners to Hold Co-located Meetings with HITEC 2016

HITEC 2016 Online Registration and Housing Bureau Open

How Can Hotels Use On-Demand Technology to Cut Costs and Improve the Guest Experience?

Resort and Hotel Social Media Posting Drops 12-20% in 2015 Across All Major Sites

More than 1/2 of all Hotel Twitter Followers Haven’t Tweeted in the Last 60 Days

All News »

Please login or register to post a comment.