AH&LA Welcomes FTC Action to Alert Consumers on Rogue Online Booking Sites
July 17, 2015 9:55am
Washington, July 16, 2015— The American Hotel & Lodging Association (AH&LA), the sole national association representing all segments of the 1.8 million-employee lodging industry, today welcomed action by the Federal Trade Commission (FTC) alerting consumers about deceptive online hotel booking sites, which trick consumers into thinking they are booking directly with the hotel. The agency posted two blogs (see links below) about these deceptive practices, warning consumers of this growing problem and offering advice on how to avoid scams.
“AH&LA applauds the recent actions by the FTC to warn consumers about rogue online booking websites that are deliberately deceiving consumers by posing as the hotel’s direct booking site, a scam which affects more than 2.5 million bookings a year,” said Katherine Lugar, president and CEO of AH&LA. “These scams leave consumers out in the cold, causing them to not get what they wanted or paid for, and leaving them to deal with everything from additional room charges, cancellation fees or service charges and accessibility problems.
“It’s clear the FTC recognizes that consumers are indeed being harmed by these rogue sites. The FTC’s actions further validate our concerns and we remain optimistic that the regulators will crack down on rogue online booking sites.”
Please click on the links below to read the FTC’s blog posts.
Consumer Information: http://www.consumer.ftc.gov/blog/did-you-book-night-hotels-site
Business Blog: https://www.ftc.gov/news-events/blogs/business-blog/2015/07/business-travelers-check-it-out-you-check
For more information on the deceptive practices of online booking sites and what consumers need to know, please visit www.ahla.com.
online booking sites
Contact: Katie Longo
AHLA President and CEO Katherine Lugar's Statement on Senate Passage of Tax Reform Legislation
Hotel Innovators Educate Lawmakers on Capitol Hill, Urge Support for Stop Online Booking Scams Act
AHLA and the Better Business Bureau Team Up to Fight Online Hotel Booking Scams
AHLA Celebrates National Apprenticeship Week by Launching Program and Giving $50,000 Grant
AHLA Praises House for Passing Tax Reform
Hotel Industry Teams Up With World Wildlife Fund and The Rockefeller Foundation to Reduce Food Waste
New Study Reveals Tax Reform Could Boost Hotel Industry by $131.7B
AHLA Presents $500,000 Youth Grant to Community-Based Organizations to Open Career Pathways in High-Demand Markets
AHLA President, CEO Katherine Lugar Appointed to Federal Task Force on Apprenticeship Expansion
AHLA Applauds Release of Tax Reform Proposal Allows Hotel Industry to Grow, Create New Jobs, Drive Economy
AHLEF Awards Nearly $1 Million in Scholarships to Hospitality Students
AHLA Partners with Department of Labor to Invest in Workforce Development with Registered Apprenticeship Program
New AHLA Research Reveals Online Hotel Booking Scams Are on the Rise, Duping Consumers, Translating to Nearly $4 Billion Each Year
Hotel Industry Praises Department of Labor Decision to Rescind Onerous Joint Employer Guidance
Key Takeaways from AHLA & AAHOA’s Legislative Action Summit 2017
Bipartisan-Supported Brand USA Program Drives $21 Billion in Business Sales, 2 Million Jobs
AHLA Honors Outstanding Hotel Employees and Properties at 2017 Stars of the Industry Celebration
Hundreds of Hoteliers to Descend on Capitol Hill for AHLA, AAHOA Members to Meet With Congressional Leaders
Kevin Carey Appointed as EVP, Chief Operating Officer of AHLA
Online Hotel Booking Scams Cost Americans $1.3 Billion Annually; Senate Subcommittee on Consumer Protection Pushes for More Action to Protect Consumers
Please login or register to post a comment.