One General Managers Story: How a High Trip Advisor Ranking Creates a Cycle of Success for Hoteliers
August 1, 2013
by Glenn Eleiter, B.Comm.
When I started my career, opening a behemoth resort in Whistler, BC, we would receive guest feedback. It came in the form of Guest...
Generation Y: How Today’s Newest Travelers are Impacting Hospitality Design
August 30, 2013
By Harry Wheeler AIA, LEED, NCARB
Hospitality design is constantly evolving and being influenced by trends, technology, and most importantly, the growing...
The Smart Hotelier’s Guide to 2014 Digital Marketing Budget Planning
August 14, 2013
By Max Starkov & Mariana Mechoso Safer
Hoteliers, we have just passed the mid-year mark and it's time to plan your digital marketing budgets for next year....
Jose Mejia Hired as Executive Chef for the 1,000-room Sheraton Phoenix Downtown Hotel in Arizona
August 22, 2013
PHOENIX - (Aug. 23, 2013) - Sheraton Phoenix Downtown Hotel is pleased to announce that Jose Mejia has been appointed to executive chef of the hotel. Mejia...
Hospitality Upgrade Video Release: Experts Share Their List of the Top Trends in Revenue Management
August 26, 2013
Hospitality Upgrade interviews industry experts at HSMAI ROC 2013 to gain insight into the top trends in revenue management...
A Look at Pod Hotels by Teresa Lee
by Teresa Y. Lee
INTRODUCTIONPod hotels are hotels with smaller rooms than traditional hotels, usually less than 200 square feet, with minimum...
IACC & PKF Release “Trends® in the Conference Center Industry 2013”
August 8, 2013
(New York, NY) - August 8, 2013 -- IACC has released the 2013 Edition of "Trends® in the Conference Center Industry." This year's trends report provides clear...
Reimagining Meetings Spaces: Inspired by People, for People, and the Way they Collaborate
August 7, 2013
August 7, 2013 - London – Marriott Hotels, the signature brand of Marriott International (NYSE:MAR), is “re-imagining” traditional meeting spaces to meet...
Video release: Recap from the 2013 HSMAI ROC - Takeaways and Gamechangers to Watch
August 20, 2013
Atlanta, Ga. - Hospitality Upgrade interviewed HSMAI's President Bob Gilbert and several other hospitality revenue management experts at the 2013 HSMAI ROC...
Hyatt to Acquire Florida’s 1,641-room Peabody Orlando Hotel for $717 Million
August 27, 2013
To be Rebranded as Hyatt Regency Orlando Convention Center Upon October 1st Transaction Closing
CHICAGO - August 28, 2013 - Hyatt Hotels Corporation (NYSE: H)...
Nobody Asked Me, But… No. 107: Are Franchisees Agents of Franchisors?
August 12, 2013
Manhattan's New Water Source; Brand USA Needs Our Help; Quote of the Month
By Stanley Turkel, CMHS, ISHC
1. Are Franchisees Agents of Franchisors?
NORTHWIND Launches Maestro PMS RevGen Suite for Independents
Maestro PMS RevGen Suite is Powerful Business Toolset to Drive Guest Retention, Shift Bookings to Hotel Websites, Increase Marketing ROI, and Maximize...
Choose Chicago Turns to nSight to Make Business Intelligence Uniquely Chicago
Plans to Grow Record Tourism Numbers by Focusing on the Traveler and Search-Driven DataNASHVILLE, TN - August 7, 2013 - Choose Chicago, the official...
Hotel & Resort Digital Marketing Budgets: Avoid the Headaches & Get it Right! - A Three Part Series
August 2, 2013
By: William Bellis III, Senior Corporate Marketing Manager at Vizergy®, with contributions from Joe Hyman, President & CEO, and Paul Fraser, Director of...
Call For Entries Now Open For HSMAI’s Top 25 Hospitality Sales & Marketing Minds
August 15, 2013
2013 Winners to be Recognized at HSMAI's Annual Adrian Awards
McLean, Va. (August 15, 2013) - In advance of the Hospitality Sales & Marketing Association...
Hotel & Resort Digital Marketing Budgets: Avoid the Headaches & Get it Right! – Part 2 of 3
TradeWinds Island Resorts Leverage Lucrative Voice Channel; Increase Revenue, ADR
Florida's Largest Beach Resort Boosts Voice Call Conversions 13%; Savvy Call Center Sales Team Uses Call Center Tools to Power The Bottom Line
August 21, 2013...
Revised GSA Per Diem Rates Receive Support of Lodging Industry; CONUS Rates Increased by $6 to $83
Washington, D.C. - August 30, 2013 - The American Hotel & Lodging Association (AH&LA) applauds the General Services Administration's (GSA) federal per diem...
iRiS Software Systems to Launch New In-app Phone Feature
August 28, 2013 - iRiS Software Systems, the award-winning hospitality technology provider, has launched an integrated phone system through their iRiS Valet...
Nobody Asked Me, But…No. 108 Is It Fair?; After Two Years in the Making; A Preview of My New Book
Quote of the Month
By Stanley Turkel, CMHS, ISHC1. Is It Fair?
So you bought a Hilton franchise because you believed that the Blackstone Group was a...
Valencia Group Launches New Website – Hotel Sorella Country Club Plaza
August 29, 2013
Vizergy® Builds Conversion Focused Digital Presence for Valencia's Hotel Sorella BrandJacksonville, FL (August 29, 2013) - Vizergy - Digital Travel Marketing...
Great Revenue Management Isn’t a 9-5 Job
August 6, 2013
by Anuj Jenveja, Director of Customer Success, DuettoAugust 6, 2013
Hotels do not receive bookings on a 9 to 5 basis. Reservations are made all times of day...
It’s Time to Burst the Hotel SEO Bubble: What Hotels Really Need to Know / Vikram Singh
by Vikram SinghHotel search engine optimization (SEO) is one of the most debated online marketing techniques in our industry. That’s because its efficacy is...
Drinking at the Bellagio: How Booze Travels Over 90 Miles of Tubes from a Secret Room to Your Glass
Ed Komenda | Las Vegas Sun | August 27, 2013
Aug. 28--A few steps from the elevators of an "Employees Only" floor at the Bellagio, there's a long, cream-colored hallway that smells like booze.
Waterford Hotel Group Names Lori Woll Director of Sales at Connecticut’s Mystic Marriott Hotel & Spa
Groton, CT (August 2, 2013) - Waterford Hotel Group has announced the appointment of Lori Woll to the Director of Sales position for the renowned 285-room...