Boutique “Soft Brands” Defined
May 1, 2017
by Frances Kiradjian, Founder & Chair, BLLA
Looking at the large online travel agencies recently you might be surprised to spot a few new names among the...
The Hotel Room of the Future
May 30, 2017
By Stuart Pallister
What will the hotel room of the future look like? Ecole hôteliere de Lausanne, which has been promoting blue-sky thinking on...
How to Use Social Influencers Successfully to Market Your Hotel
May 18, 2017
by Nancy Huang
Influencer marketing has received quite a lot of buzz in recent years and was even rated the fastest-growing online customer acquisition...
The Impact – And Importance – Of Virtual Reality in the Hotel Industry
May 12, 2017
By Alan E. Young, President, Puzzle Partner
Imagine a traveler considering a stay at your hotel. Your potential guest “virtually” walks through...
What Makes the Better Hotel Investment? Luxury or Lifestyle?
by Stuart Pallister
If you’re looking to buy a hotel, what makes more sense as an investment? A high-end luxury hotel or a lifestyle, boutique...
What Google’s Pivot to an “AI first” Company Means for Travel
by Nancy Huang
At ITB Berlin in March 2017, Google announced that it now considers itself an “AI-first” company, moving away from its mobile-first...
7 Lessons Your Mom Taught You about Hotel Marketing
May 11, 2017
Every year, in honor of Mother’s Day, we share advice from the original CMOs (chief mother officers) – our mothers!
And when we...
Pursuit Selects Maestro Web Multi-Property PMS for 15 Properties Totaling 1,400 Rooms
May 24, 2017
Cloud-Based Maestro Web Supports 15 Destinations on a Single Database for Centralized Multi-Property Reservations, Management Controls, and Personalized Guest...
THE LONG READ: Redefining Luxury in Hospitality
May 4, 2017
by Suzanne Godfrey
If you ask friends and colleagues who appreciate the finer things in life ‘what defines a luxury hotel?’, you’ll likely...
Should You Attend Hotel Tradeshows?
May 3, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com)
Hotel tradeshows and conventions are an excellent opportunity to keep pace with all the latest...
Nobody Asked Me, But… No. 178: Hotel History: Pinehurst Resort and Spa (1895); Pinehurst, North Carolina (428 rooms)
May 15, 2017
by Stanley Turkel, CMHS
The history of Pinehurst began in 1895, when Bostonian James Walker Tufts, wealthy owner of the American Soda Fountain Company,...
All-Inclusive Hotels Have a New Look for a New Era
By Laura Agadoni
Today’s All-Inclusive hotels still tempt vacationers with all-you-can-eat buffets and free flowing drinks, but that’s where...
SiteMinder Penetrates Latin America, Signs RQ Grupo Hotelero as 26,000th Hotel
May 10, 2017
Dallas, USA – The global hotel industry’s leading cloud platform, SiteMinder, today announces it has surpassed 26,000 hotel customers with the...
Should Hospitality Embrace or Ignore Google AMPs?
May 17, 2017
By Max Starkov and Samra Seifu
Introduced in 2016 as Google’s response to other mobile publishing platforms like Apple News and...
A Tale of Two Hotel Experiences
By Katie Scheer
In the last two months we had two very different hotel experiences in two different beach towns. The impressions that were left with...
The Smart Hotelier’s Pre-Opening Digital Strategy
May 23, 2017
By Garrick Lee
Opening a new hotel requires an ‘all-hands-on-deck’ approach. From checking the allowable voltage for hairdryers to staging...
Intelity Recognized by Info-Tech Research Group as an In-Room Tablet Technology Champion
May 16, 2017
Hospitality’s guest-engagement platform provider was recognized for its broad features capabilities and extensive integration partnerships
Embracing New Technologies and Hotel Security in Our World Today
by Frances Kiradjian
To the uninitiated, the current fad for virtual and augmented reality technologies might seem to have little overlap with the travel...
Callaway Gardens Implements Guestware
Seattle, WA – Guestware, the hotel industry’s most comprehensive and flexible Guest Experience Management software, has announced that Callaway...
17 Legendary Historic Hotels Inducted into Historic Hotels of America and Historic Hotel Worldwide
WASHINGTON, D.C. – May 10, 2017, Historic Hotels of America® and Historic Hotels Worldwide® have inducted 17 historic hotels into...
Sky High Demand: The Surge in Skyscraper Hotels
By Neasa MacErlean
Hotels are well versed in making their guests feel on top of the world but a growing number are now allowing them to wine, dine...
The Cliffs Resort Unifies Full-Service Property Operations with Maestro PMS for Greater Efficiency and Real-time Direct Booking
Ocean Front Spa Resort Integrates Operations on Maestro PMS On-premise Version with Remote Management Option via Web Browser
Markham, Ontario – May 4,...
Guest Experience Management - Strategic “How to” Guide Helps Hoteliers Achieve Success
May 8, 2017
Starfleet Research, the leading provider of best practices research and recommendations for the hospitality industry, has released The 2017 Smart Decision...
Paying the Intermediaries: An Analysis of Hotel Commissions
By Robert Mandelbaum
The increasing incidence of intermediaries selling hotel rooms and other services is a major topic of discussion among U.S. hotel owners...
Accubase Simplifies Hotel Marketing and Technology Solutions with Acculists
Nokomis, FL - Accubase, a marketing technology research and services company, is now introducing Acculists. These customized marketing technology lists offer...