Package: 5 lead stories
Uniform System of Accounts for the Lodging Industry Provides Essential Guidance for Hoteliers
May 29, 2014
By Ralph Miller, CPA, CA, CBV, CHAE The American Hotel & Lodging Educational Institute (EI) interviews Ralph Miller, CPA, CA, CBV, CHA, CHAE, vice chairman...
The Shores Resort & Spa Sees Impact of Guest Advocates on Day 1 of Flip.to Launch
May 28, 2014
ORLANDO, FL – MAY 29, 2014 – The Shores Resort & Spa has turned 23% of their guests into brand advocates since going live with Flip.to in March. Along with...
Murdered St Lucia Hotelier, Oliver Gobat, May Have Been Victim of Contract Killing
| Caribbean News Now, Grand Cayman, Cayman Islands | May 6, 2014
May 06--CASTRIES, St Lucia -- According to British newspaper, The Mail on Sunday, a prominent hotelier recently murdered in Saint Lucia may have been caught...
Why Training Doesn’t Work (and What Does)
May 7, 2014
by Renie Cavallari
A big problem people have with training is that it doesn't stick. And they're right. It doesn't. So why would you pay for something that...
Technology Alone is not a Revenue Generation Strategy
May 2, 2014
by Renie Cavallari for Hotel Online
Technology is the future. Technology is our backbone. Technology makes things easier. And technology without the human...
Hotel Marketing: Investing In People And Technology
May 14, 2014
By Robert Mandelbaum and Gary McDade
The introduction of technology has influenced the duties of on-site hotel sales personnel over the years. The reach...
EI Publishes Eleventh Revised Edition of Uniform System of Accounts for the Lodging Industry
May 27, 2014
Orlando, Florida, May 27, 2014 - The Uniform System of Accounts for the Lodging Industry, Eleventh Revised Edition is now available for purchase from the...
Cosmopolitan of Las Vegas Sold to Blackstone Group for $1.73 billion
by Howard Stutz, Las Vegas Review-Journal
After nearly six years, Deutsche Bank announced it was parting ways with The Cosmopolitan of Las Vegas, the stylish...
Knoxville Hotelier, Jayesh Dahyabhai Patel, Indicted on Five Counts of Federal Fraud Charges
| The Knoxville News-Sentinel, Tenn. | May 30, 2014
May 29--A Knoxville hotelier has been indicted on federal fraud charges for allegedly bilking an East Tennessee bank for nearly $6 million in connection with...
Nobody Asked Me, But… No. 124; Hotel History: The Cliff House Resort & Spa, Ogunquit, Maine
May 5, 2014
Quote of the Month; My New Book
By Stanley Turkel, CMHS
1. Hotel History: The Cliff House Resort & Spa*
On April 14, 2014, it was announced that...
Benchmark Hospitality Adds Hotel Arista, Chicago, to Personal Luxury Resorts & Hotels Portfolio
May 12, 2014
The Woodlands (Houston), Texas, May 12, 2014 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company,...
KSL Capital Partners Acquires the 400-key St. Regis Monarch Beach in Dana Point, California
May 22, 2014
DENVER, May 22, 2014 -- KSL Capital Partners, LLC (KSL), a leading private equity firm, today announced the closing of the purchase of the St. Regis Monarch...
Leland Lewis Appointed as General Manager for The Roosevelt Hotel NYC
May 9, 2014
NEW YORK - May 9, 2014 - The Roosevelt Hotel in Midtown Manhattan is pleased to announce Leland Lewis as the new General Manager. Lewis has excelled in the...
2014 Top Trends for (Successful) Boutique Hotel & Hotels in General, from Your Midwest Friends
Why is it that the trends must always start on the coasts and get to us here in the Midwest later? We'll not all of us in the Midwest are followers, in fact...
Eight Service Strategies for Earning Five-star Reviews
By Daniel E. Craig
Traveler reviews have had a disruptive effect on traditional rating systems, making a well-run budget hotel as likely to receive a five-star...
Cendyn Arcaneo® Introduces Platform Facilitating End-To-End Solutions For Event Planning Industry
May 21, 2014
Consolidated solution encompassing sourcing, payments, collaboration and ROI measurement launching at IMEX Frankfurt 2014
IMEX WORLDWIDE EXHIBITION FOR...
Travel Tripper Integrates Custom Landmarks and Nearby Attractions in the RezTrip CRS Booking Engine
(NEW YORK )- Travel Tripper announced today new content integration capabilities within the booking engine of its RezTrip multi-channel central...
Video Recap of Trends in the Hotel Industry: U.S. Hotels are in Profitability Sweet Spot says PKF
May 19, 2014
ATLANTA, Ga., May, 2014 - Robert Mandelbaum, Director of Research Information Services, discusses the results of PKF Hospitality Research's Trends® in...
The Spencer in Dublin Moves to Pegasus Connect+ Premium
May 13, 2014
DALLAS (May 13, 2014) – The Spencer in Dublin, formerly Clarion Hotel IFSC Dublin, has moved to Pegasus Connect+ Premium by Pegasus Solutions for global...
The Las Vegas Strip’s Newest Boutique Hotel and Casino, The Cromwell, Opens with 188 Rooms
May 23, 2014
LAS VEGAS (May 23, 2014) - The Cromwell, Las Vegas' newest boutique hotel, officially welcomed first guests with a celebratory ribbon cutting on May 21, 2014,...
Reasons For Hoteliers To Act Now on Transactions, Renovations & Position Improvements in 2014
by Russ Rivard
With increasing demand, low supply, and more access to capital creating a tailwind, the U.S. hotel industry has reached its cruising...
Global Mobile Key Leader OpenWays Brings the Power of Bluetooth© 4.0 in a NEW Solution with BlueWays
Groundbreaking solution using proven technologies that supports ALL technology platforms - Bluetooth Smart / 4.0, RFID, Pure NFC and CAC - using existing locks...
Educational Institute and CTHRC Reach Credential Recognition Agreement
May 8, 2014
Orlando, Florida, May 8, 2014 - The Canadian Tourism Human Resource Council (CTHRC) and the American Hotel & Lodging Educational Institute (EI) are proud...
Will Loughran Named President of Richfield Hospitality
DENVER, Colo. - May 21, 2014 - Richfield Hospitality, a leading hotel management company, today announced that Will Loughran, the company's senior vice...
Oregon’s Ashley Inn Sues for Defamation After Anonymous Person Posts Scathing TripAdvisor Review
Aimee Green | The Oregonian, Portland, Ore. | May 22, 2014
May 21--Less than a month after an anonymous TripAdvisor.com user posted a very unflattering review of a Lincoln City hotel, the hotel has filed a $74,500...