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Top 25 : Apr 2017

2017 Waterpark Forecast: Continued Growth

April 5, 2017

By David J. Sangree, MAI, CPA, ISHC Introduction The waterpark industry continues to expand in North America, with more than $550 million worth of new...

How Concierge Technology Helps a Standout Concierge Team “Iron Out the Kinks”

April 3, 2017

The three-person concierge team at SIXTY SoHo uses ALICE to speed up their work and improve the guest experience New York, NY -- The highly-rated concierge...

Why Hotels and Home Rentals are Moving Forward Together

April 4, 2017

by Serene Lim When the likes of Airbnb and HomeAway first made inroads into the travel industry they created two distinct clubs; established hotels on one...

The Draw of Art in Modern Hotels

April 10, 2017

by Neasa MacErlean Sipping cocktails next to giant Ming vases, sleeping under Regency portraits or finding your bedroom within an Antony Gormley sculpture...

Why Good Food is Increasingly on the Menu at Hotels

April 27, 2017

By Natasha Stokes Hotel restaurants are shedding their stuffy image, thanks to forward-thinking hoteliers who hope to attract food-savvy travelers with...

The ‘NEW’ Hotel General Manager

April 20, 2017

By Paul Sarlas The position of general manager has never been a static one. When you're checking the financials one minute and tasting new dishes in your...

IHG Notifies Guests of Payment Card Incident at IHG-Branded Franchise Hotel Locations in the Americas Region

April 17, 2017

ATLANTA, April 17, 2017-- IHG values the relationship it has with its guests and understands the importance of protecting payment card data.  Many...

Tambourine Shares 20 Surprising Digital Marketing Stats Every Hotel Marketer Should Know

April 12, 2017

We dug up these 20 digital marketing nuggets (across all industries) to help you benchmark your efforts and determine which efforts are worth while. Hotel...

In Search of Inspiration, Innovation and Transformation in the Hospitality Industry

April 13, 2017

by Katharine Le Quesne The good, the great and the – sometimes – downright innovative came together in Berlin this month to discuss the state of...

A Pair of Midtown New York City Boutiques Upgrade Their Operations

April 11, 2017

New York, NY -- The Gregory Hotel and The Renwick Hotel - a pair of historic boutique hotels in Midtown Manhattan - are using ALICE’s operations...

Is It Time to Overhaul the Restaurant Star System?

April 20, 2017

By Stuart Pallister When leading chef Joël Robuchon came to EHL recently to receive an honorary professorship  he touched on...

The Rainmaker Group Brings Simple, Smart Revenue Optimization Tools to the Mid-Market with Debut of Next Generation revcaster® Platform

April 11, 2017

Leading provider of hotel revenue management and profit optimization solutions introduces enhanced solutions toolbox designed for the limited service market...

Getting Creative With How You Use Your Guestroom TVs

April 26, 2017

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) It’s going to take a long time to dispel our belief that televisions are meant solely for a...

Flow Through – Understanding How it Works and How to Include Flow Thru in Your Financial Statements

April 25, 2017

By David Lund Flow Thru, this is my abbreviation, is a catch all phrase that measures how much made it through your business comparing one period to another....

How Hotels Beat Airbnb by Getting in Bed with Today’s Traveler

April 10, 2017

By Gilad Berenstein Today’s traveler is digitally savvy and wants to be inspired by destinations and authentic experiences throughout the entirety...

The Importance Of How You Address Senior Hoteliers

April 5, 2017

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) The workplace today is vastly different than it was 50 or even 20 years ago. Organizations have a flat...

Loyalty in Hospitality: Taking on the OTAs at Their Own Game

April 28, 2017

By Scott Dahl After years of complaining about online travel agencies (OTAs) and how they have inserted themselves in the relationship with their customers,...

Infor Hospitality Announces New Integration with CeloPay

April 26, 2017

New Collaboration to Offer More Secure Payment Processing Options for Hospitality Industry NEW YORK – April 26, 2017 – Infor, a leading provider...

HeBS Digital’s Launches “Brains Behind the Beauty” Promotion to Help Hoteliers Boost Direct Bookings

April 10, 2017

Summary: To help hoteliers boost direct bookings, lower distribution costs, and increase the lifetime value of guests, HeBS Digital is offering five...

“Signature Scenting” – Taking the Guest Experience to a Soothing Sensory Level

April 3, 2017

by Helen Jones Custom Scent Branding is an up-and-coming trend for luxury, boutique and lifestyle-branded hotels. The process allows the generation of a truly...

Robert Rauch’s Hotel Industry Forecast: 2017

April 5, 2017

by Robert Rauch The big news in 2016 was Marriott’s merger with Starwood and provides the new company with over 1,000,000 hotel rooms in 5,700 hotels,...

Is the Hotel Industry Downsizing?

April 17, 2017

by Georges Panayotis The world of hospitality is sinking its roots into a thousand-year-old history that is its strength, but it also hampers its...

Hotel Survival In An Airbnb World

April 5, 2017

Of course you’re concerned about the Airbnb effect on your hotel business – you should be. Home-sharing services are luring a key demographic away...

How Alternative Lodgings Affect Entry-Level Hotel Jobs

April 19, 2017

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Raising the argument that Airbnb’s business model does not directly support the local economy is...

A Career in Luxury: Passion Required

April 11, 2017

by Grace Goni What’s the secret of success in the luxury goods business? That’s a key question many young marketing professionals in the sector...

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