Customer Service is the ‘New Marketing’
February 1, 2017
PARSIPPANY, NJ – February 1, 2017 Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the...
What’s Your Opinion on Tattoos in the Hotel Workplace
February 15, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca)
This is a topic you should definitely review with your HR director. Does a sentence appear in your hiring...
nSight for IDeaS™ Helps Hoteliers Drive More Profitable Bookings by Tapping Forward-Looking Travel Intent Data
First-to-market revenue management solution provides exclusive access to travel intelligence and online demand data to give hoteliers an unseen competitive...
AccorHotels Reports Strong Earnings Growth in 2016; Outlines New Platform on AccorInvest
February 22, 2017
Revenue up 0.9% to €5,631 million (+2.2% LFL)
EBIT up 4.6% to €696 million (+3.8% LFL)
Net profit up 8.1% to €266 million
Puerto Rico’s Landmark El San Juan Hotel Reopens Following $60 Million Renovation; Joins Curio - A Collection by Hilton
February 7, 2017
SAN JUAN, Puerto Rico and MCLEAN, Va. - El San Juan Hotel, a landmark luxury, lifestyle and entertainment property in Puerto Rico, has joined Curio -...
Hilton Worldwide Reports a Q4 2016 Loss of $382 Million; Net Income for Full Year was $364 Million
MCLEAN, Va. - Hilton Worldwide Holdings Inc. ("Hilton," or the "Company") (NYSE: HLT) today reported its fourth quarter and full year 2016...
Hotel Cybersecurity: What Can Happen When Hackers Strike?
February 2, 2017
By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Author of www.HotelLawBlog.com
2 February 2017
Theft of confidential data by hackers...
Another Hit for the On-Line Travel Agents
By David Lund
The on-line travel agency world started exactly 20 years ago when Expedia was born inside Microsoft. Expedia with a valuation of over 10 billion...
Bringing the Past to Life: The Future of Heritage Tourism in the U.S.
February 24, 2017
The excitement of amusement parks, interactive museums and ever-expanding zoos and aquariums has overshadowed heritage sites—but experiential technology...
Travel +Leisure It List 2017: The Best New Hotels in the World
by Travel + Leisure Staff
At the end of every year, we at Travel + Leisure are busy taking stock of the past 12 months and putting together the It...
Curaçao’s Floris Suite Hotel - Spa & Beach Club is Improving its TripAdvisor Reviews with ALICE
February 21, 2017
Hotel staff and guests alike appreciate the convenience of ALICE’s mobile applications
New York, NY -- Curaçao’s Floris Suite...
Maestro PMS Cloud Hosted Option Frees Full Service Independent Operators to be Hoteliers Again
Single and Multi-Property Operators Give Enterprise System Responsibility to Maestro Cloud PMS: Ease of Use, Centralized Remote Management Access, Lower Costs...
New Study Reveals Hoteliers Envision Similar Industry Technology in 2020 as Ten Years Ago
February 16, 2017
Research by Peter O’Connor, IDeaS, Revinate and SiteMinder shows little progress planned for future advancement within hotel technology.
ALIS Conference 2017 – Recap
By Robert A. Rauch, CHA
This year’s ALIS Conference in Los Angeles was very interesting because nobody knew going in whether or not it would be upbeat....
Houston Hotel Market: Will 2017 be Up or Down?
February 27, 2017
By Nuresh Maredia
With Super Bowl 51 in the history books, Houston hotels are back to facing an uncertain future. The big question to answer in 2017 is, will...
5 Remarkable Hotels Innovating in Social Responsibility
February 9, 2017
by Nancy Huang
Although many hotels make an effort to integrate corporate social responsibility into their operations, there are some that have gone...
HeBS Digital Opens Singapore Office; Brings ‘Book Direct’ Footprint into Asia Pacific Region
New York -NY – February 27, 2017 – Off the heels of celebrating its 15-year anniversary, HeBS Digital, the firm that helps hoteliers...
Pugs, Politics and More Content Marketing No-No’s for Hospitality Brands
February 19, 2017
by Susan Tucker
Let’s face it; it’s a dog eat dog world out there in digital marketing land. With more and more brands vying for the decreasing...
Making Wine and Chocolate Pairings Work for You
February 8, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca)
Chocolate is a highly romantic food for the fast-approaching Valentine’s Day and, of course, wine goes...
SiteMinder Announces Integration with Agilysys to Offer Integrated Distribution Solution to PMS Customers
Dallas, US – The global hotel industry’s leading cloud platform, SiteMinder, today announces a partnership agreement with Agilysys, Inc. whereby...
Maestro PMS Announces 2017 Software Roadmap for Independent Operators
Handheld Tools for Guest Interaction, Streamlined Workflow for Higher Productivity, Tablet Enhancements for Personalized Service, and Direct Booking...
Hotel Sales – It’s Time to Use Video Email to Outsell the Competition
February 6, 2017
By Doug Kennedy
Based on what I hear from the hotel sales and catering sales managers I train each month, the vast majority of inquiries for groups, meetings,...
EAST, Miami Installs Latest Generation of Door Lock Technology from ASSA ABLOY Hospitality
Innovative hotel taps leader in door opening technologies for increased operational efficiency and guest satisfaction with New VingCard Essence lock
RoamBOOST Helping Right Cellular Wrongs
February 23, 2017
Engaging with a DAS provider that offers full-service consulting will help hotels get the most out of their IT investments
Boston, Mass. — February...
What is the Outlook for Asia Pacific Hotel Investors in 2017?
Hong Kong, February 2017 - A report released by JLL Hotels & Hospitality Group reveals the flurry of mergers and acquisitions seen in 2016,...