Top 25 : Feb 2014

Benchmark Hospitality International Releases Top Ten Meeting Trends for 2014

February 17, 2014

As Observed by its Properties The Woodlands (Houston), Texas, February 17, 2014 - Benchmark Resorts & Hotels, a division of Benchmark Hospitality...

Passkey and Flip.to Launch an Industry First

February 14, 2014

Helping Hotels Turn Their Group Guests Into a Dynamic Marketing Force ORLANDO, FL - FEBRUARY 14, 2014 - Passkey and Flip.to today announced the successful...

Marriott’s Response to White Lodging Data Breach

February 3, 2014

February 3, 2014Marriott International Statement as of February 1, 2014; 10:00 a.m. (ET)   One of our franchise management companies has experienced...

Travelers Now Read Hotel Reviews in a Revolutionary New Way: Meta-Reviews™ Summarize Everything Said

February 5, 2014

More than 120 Sites use TrustYou’s Meta-Reviews™ to help travelers make better choices.New York, NY and Munich, Germany - February 5, 2014 - Since...

Hotel Marketing Cannibalization: Is Your Hotel Website Traffic Eating Itself?

February 7, 2014

By Vikram Singh Hotels, bed and breakfasts, and vacation rentals are all competing for their market share of today’s travelers, who are armed with multiple...

HSMAI Reveals 2013 Adrian Awards Competition Gold Winners

February 18, 2014

Standout Work in Hospitality Advertising, Digital Marketing, Public Relations to be Spotlighted at Awards Gala Feb. 24 McLean, Va. (February 18, 2014) - The...

Mobile Bookings Surge in 2013

February 3, 2014

Reservations Booked via Mobile Devices Using the OpenView Internet Booking Engine Surpass 2013 Levels, as Presented by PhoCusWright at FITUR DALLAS...

No Wait at Check In + Mobile Key by OpenWays = Happy Guests and Increased Revenues

February 19, 2014

Recent study shows Americans get anxious at check-in after just three minutes with satisfaction scores dropping by 50 points after five minutes; Research...

How Hotels Can Use YouTube to Generate Bookings

February 4, 2014

Full-service digital marketing and social media engagement agency Lodging Interactive says videos convey visual and emotional touch points which are present in...

RLJ Lodging Trust to Acquire for $313 million a 10-Hotel West Coast Portfolio of Hyatt Hotels

February 7, 2014

BETHESDA, Md.—February 6, 2014—RLJ Lodging Trust (NYSE: RLJ) (“RLJ”) and Hyatt Hotels Corporation     (NYSE: H) (“Hyatt”) today...

Sugar Bay Resort’s Digital Marketing Goals Surpassed with 18:1 ROI

February 7, 2014

Vizergy® Helps Property Transition from Branded to Independent; Earns HSMAI Adrian Award Jacksonville, FL (February 7, 2014) - Sugar Bay Resort and Spa...

White Lodging Releases Additional Information About Data Breach Investigation

February 4, 2014

MERRILLVILLE, Ind., Feb. 4, 2014—Officials of White Lodging Services Corporation, an independent hotel management company, announce the suspected breach...

The Digital Direction: Hotel Marketing Budgets and a Digital 101 for Hotels - Part 1

February 24, 2014

​by Leora Lanz, Lindsey Pete, & Erin S. Bagley This article is Part I of a two-part series analyzing the landscape of digital marketing...

The 5 Best Ways to Deal With an Upset Customer

February 13, 2014

By Steve DiGioia Regardless of your business there will be the inevitable situation where a customer is dissatisfied with your product or service.  It is...

Benchmark Hospitality Int’l Formally Unveils New Hotel Brands

February 28, 2014

"Personal Luxury Resorts & Hotels" and "Benchmark Resorts & Hotels" To the National Travel Press in New York City The Woodlands (Houston), Texas,...

Nobody Asked Me, But…No. 121; Hotel History: Ponce de Leon Hotel (1888), St. Augustine, Florida

February 19, 2014

Quote of the Month; My New Book By Stanley Turkel, CMHS 1. Hotel History: Ponce de Leon Hotel, St. Augustine, Florida* The Ponce de Leon Hotel was built by...

Switzerland’s Sorell Hotels Group Signs Full Portfolio to Pegasus Connect+

February 19, 2014

DALLAS (February 19, 2014) – Switzerland’s Sorell Hotels Group has signed its full portfolio to Pegasus Connect+. Sorell’s 17 individually and personally...

The Key to Consistent Service by Bryan Williams

February 12, 2014

Do all customers deserve great service? What about those who always find something to complain about?  How about those who never tip…or never say "thank...

Independents Tap Maestro PMS Management Strategies, Web Services, Support for Efficiency and Profits

February 19, 2014

Maestro Continues to Focus on Providing Business Tools and Services for Independents; Takes Care of Clients' Operations and Staff Productivity -- So They Can...

Hotel Franchise Lawyer: 8 Things to Negotiate in Your Next Franchise Agreement

February 27, 2014

For the most recent update on this topic, click here By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 27...

Sage Hospitality & Whitman Peterson Acquire 11 Hotels in Second Portfolio Purchase of Their Venture

February 25, 2014

DENVER, Feb. 25, 2014 -- Sage Hospitality, one of the leading hotel investment and management companies in the U.S., announced the purchase of 11 hotels in...

Selling Craft Beers: 5 Tips for Countering Customers’ Price Ale-ments

February 7, 2014

by Joshua D. Hayes MA, Allisha A. Miller, David K. Hayes Ph.D.,  Panda Professionals Hospitality Management and Training Restaurant managers face a...

Six New York City Hotels Unite to Launch New, Family-Owned, Hotel Brand, Triumph Hotels

February 13, 2014

NEW YORK, Feb. 13, 2014 -- The Iroquois New York, Hotel Chandler, Hotel Belleclaire, The Cosmopolitan, The Gershwin and The Washington Jefferson have come...

RLJ Lodging Trust Sells Non-Strategic Portfolio of 11 Hotels for $85 Million

February 21, 2014

February 21, 2014 - BETHESDA, Md. - RLJ Lodging Trust (the “Company”) (NYSE:RLJ) today announced that the Company has closed on the sale of a portfolio of...

Tucson, Scottsdale and Flagstaff CVBs Launch nSight Travel Intelligence

February 19, 2014

Leading Arizona Destination Marketing Organizations use online travel analytics and consumer insights to target travelers and increase visitationNASHVILLE, TN...

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