Top 25 : Jul 2014

U.S. Secret Service & Dept. of Homeland Security Issue Advisory for Hotel Business Centers

July 15, 2014

According to the website of security analyst Brian Krebs, the U.S. Secret Service is advising the hospitality industry to inspect computers made...

Ten Ways You Can Tell If a Hotel is Truly Focused on Service Excellence

July 14, 2014

by Bryan Williams“If it weren’t for these guests, I could get my job done!” Believe it or not, I have heard that exact phrase on more than...

Move Fast and Break Things, by Geneva Rinehart

July 6, 2014

July 7, 2014Even days after the close of #HITEC2014 in Los Angeles I’m still recounting the details of this tremendous industry event and takeaways that...

Caesars, Already Swimming in Debt, Headed Toward the Deep End

Eli Segall | Las Vegas Sun | July 7, 2014

July 06--When drowning in debt, most people know they shouldn't splurge on a new mansion, buy a high-end sports car or drool over a 150-foot yacht. Caesars...

Five Things Every Hospitality Salesperson Should Master

July 9, 2014

by Larry Mogelonsky Perhaps one of the finest hospitality sales professionals I know is David Brudney. In a career that spans 35+ years, David has had the...

CBRE Hotels Acquires PKF Consulting

July 16, 2014

July 16, 2014 - "The acquisition of PKF Consulting USA, LLC, a leading advisory, consulting and research firm specializing in the lodging industry,...

Priceline’s Acquisition of Buuteeq: Why Hotels Must Own Their Digital Assets

July 1, 2014

By Vikram Singh The hotel marketing and distribution world was recently shaken when Priceline Group (aka, The #1 Lodging Online Travel Agency in the World)...

The World’s Best-Reviewed Hotels: Expedia.com Releases 2014 Insiders’ Select™ Top 100 List

July 3, 2014

BELLEVUE, Wash., July 3, 2014 - Today Expedia.com®, one of the world's largest full-service online travel sites*, announced the Expedia® 2014 Insiders'...

Interstate Hotels & Resorts Acquires Rim Hospitality’s Management Platform

July 18, 2014

ARLINGTON, Va., July 18, 2014 -- Interstate Hotels & Resorts – the leading U.S.-based global hotel management company – announced today the acquisition of...

Caribbean Resort, 3,400-key Atlantis, Paradise Island, to Join Marriott’s Autograph Collection

July 2, 2014

BETHESDA, MD – JULY 2, 2014 – Marriott International, Inc. (NASDAQ:MAR) announced today that the iconic Atlantis, Paradise Island resort will become part...

Westgate Resorts Acquires LVH - Las Vegas Hotel & Casino; Rebrands as Westgate LV Resort & Casino

July 1, 2014

LAS VEGAS, July 1, 2014 -- Westgate Resorts is proud to announce the acquisition of the LVH – Las Vegas Hotel & Casino as the newest addition to its...

Why One Hotel Industry Leader Believes Rates Will Continue to Rise in 2014/15

July 9, 2014

New Orleans, LA - Tracking mostly positive economic growth indices domestically and globally in recent years, and due to several important industry factors as...

A New Look at Family Business, the American Dream and Hospitality

July 2, 2014

By Dr. John Hogan, CHA CMHS CHE CHO This should be either a required or recommended reading for hospitality and business development courses in Universities,...

Independent and Empowered: A letter to my manager by Bryan Williams

July 3, 2014

(Dedicated to all hospitality employees who work with passion, pride and professionalism) As our country prepares to celebrate the Independence Day holiday, it...

17 Things I Hate About Guestrooms

July 23, 2014

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) The guestroom is the crux of the hotel experience, and there are many small things that can set a guest off but...

Five Tactics for Hotels to Increase Group Bookings from Online Channels

July 9, 2014

Free Whitepaper and Webinar from Groupize Solutions Focuses on Strategies for Hoteliers to Attract and Convert More Group Leads Boston, MA - July 10, 2014...

Hotel General Managers Get Help Responding to Online Reviews

July 9, 2014

GREENWOOD VILLAGE, COLORADO, July 10, 2014. Incite Response is now offering Cloud Social Response Team, a hotel review response writing, submitting and...

Evolution in the Role of a Hotel Management Company

July 1, 2014

by Natalie Francoeur - Pinnacle Advisory Group We, at Pinnacle Advisory Group, are often asked by our clients to provide recommendations for a hotel management...

7 Tips to Better Passwords and the Top 25 Worst Passwords of 2013, by Ryan Ward

July 2, 2014

2014 copyright Hospitality Upgrade by Ryan Ward  According to the Data Breach Investigation Report, the hospitality industry grabbed the top spot for...

Very Sad for Atlantic City, Donald Trump Says to Expect More Casino Closings, Including Philadelphia

Suzette Parmley | The Philadelphia Inquirer | July 15, 2014

July 15--ATLANTIC CITY -- With the Trump Plaza Hotel and Casino's expected closing, Donald Trump, whose name is emblazoned on the casino and who once owned...

Travel + Leisure World’s Best Awards 2014 Rank RI’s Ocean House No. 1 Resort in Continental U.S.

July 3, 2014

WATCH HILL, RI (July 3, 2014) - Ocean House, Rhode Island's first and only Forbes Five-Star and AAA Five-Diamond hotel, is ranked No. 1 on the Travel + Leisure...

“Here we go again…” Why So Many Hotel Companies Return to Knowland

July 2, 2014

Virtually every company to leave Knowland in the last 3 years has returned Washington, D.C. (July 2, 2014) - "Here we go again…lol. Glad you guys are back!"...

Summer 2014 Lodging Industry Forecast by Robert Rauch

July 8, 2014

Yes, the recovery was slow and erratic but 2014 is shaping up to be a great year as we begin the summer and there is no reason the momentum will slow next year...

Neptune Benson Selected as Supplier of Pool Filters and UV to Hilton Worldwide

July 9, 2014

Coventry, Rhode Island (July 9, 2014) – Neptune Benson, a leading manufacturer of commercial pool filtration systems, UV disinfection systems, and...

Flip.to Helps Generate More Guests for Paradise Point with Added Benefit - Greater on Property Spend

July 17, 2014

ORLANDO, FL - JULY 2014 - "Flip.to has helped Paradise Point not just get guests into rooms, but also into our spa, retail, and dining venues once they're on...

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