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ZDirect Director of Sales Shares a Modern Approach to Guest Recognition at 2015 HUG Conference
November 5, 2015
During the HUG Conference, ZDirect’s Director of Sales, The Americas, Adam Fractenberg will lead a must-attend interactive session on gaining business...
TravelClick Acquires ZDirect, A Leading Hospitality CRM
October 28, 2015
Acquisition Broadens TravelClick’s Technology Solutions; Enables Hoteliers to Create and Drive Deeper Guest Engagement and Increase Revenue Opportunities...
ZDirect Awarded Comprehensive TRUSTe Enterprise Privacy Certification Across Cloud Platforms
July 28, 2015
TRUSTe, the leading data privacy management company, certifies that ZDirect provides the industry standard in online privacy, ensuring reliability in consumer...
ZDirect to Debut New Response Center Feature at HITEC 2015
June 16, 2015
Newly launched functionality provides staff with direct access to guest survey response capabilities, while maintaining dialog records on each conversation for...
ZDirect’s RFM Analytics Maximize Hotel Revenue-Earning Potential Identifying Guest Spending Behavior
June 9, 2015
Recency, Frequency and Monetary Modeling (RFM) platform provides hoteliers with vital tool to segment and target most valuable guests during all stages of the...
ZDirect Provides Prairie Meadows Hotel & Casino with Increased Revenue and Guest Feedback Rates
May 13, 2015
Industry renowned ZDirect platform provides an automated room upgrade engine that leads to increased revenue and furnishes property staff with efficient guest...
ZDirect Releases 2014 Digital Marketing Benchmark Report for Global Hotel Industry
March 31, 2015
Leading provider of hotel eCRM and marketing automation solutions provides detailed industry-specific and segment-specific eMarketing performance data ...
ZDirect to Introduce New Loyalty Management System at ITB Berlin 2015
March 3, 2015
Leading provider of eCRM and marketing automation solutions for the global hotel industry to unveil its integrated Loyalty Management System at the world's...
How Can Hotels Improve Guest Engagement? ZDirect Counts the Ways . . .
February 24, 2015
Asking guests to recall their experiences in their own words is an important first step towards boosting satisfaction, loyalty and revenues
Bluestone National Park Resort Enhancing Guest Communications & Boosting Revenues via ZDirect
December 17, 2014
In partnership with hospitality's leading provider of above property marketing solutions for two years, the Wales resort reaps a remarkable return on its...
Due to Growth, ZDirect Expands its Client Services Team
October 2, 2014
Departmental additions include Maria Olson as West Coast Account Manager and Kristen Cavanagh as East Coast Account Manager; Promotions include Devon Ussher to...
Coast Hotels to Launch Holistic CRM Initiative Driven by ZDirect
September 23, 2014
As one of North America's growing - and Canada's largest - hotel brands, Coast Hotels will soon be implementing new technology to optimize its customer...
ZDirect Appoints Michael Dunphy as Director of Sales, Asia Pacific
September 16, 2014
As a veteran hotelier, Dunphy will expand ZDirect's business development effort in the Asia Pacific Region
[SINGAPORE - SEPTEMBER 16, 2013] - ZDirect is...
ZDirect Offering Sure-Fire Ways to Generate Revenues Through Email Marketing
August 7, 2014
A rich customer database is key to helping hotel marketing strategies succeed, driving revenues and increasing guest loyalty
By Shallana Edwards...
ZDirect Solutions Stirring Excitement
July 22, 2014
Customers, prospects and business partners attending HITEC rave about ZDirect's extensive product launch and its ongoing proactive customer...
ZDirect Unveils New Tool for Automating Responsive Email Design
June 24, 2014
Hotel marketers no longer have to worry about formatting emails to fit mobile devices; ZDirect's Automated Responsive Designer does the work for...
ZDirect Expands into Spain
June 17, 2014
Sunway Hotels in Barcelona turns to ZMail for hotel marketing automation to enhance its guest-communications process and initiate surveys on the fly to better...
ZDirect is Making Happy Guests Happier with Google Action Cards
June 10, 2014
With integration to Google Now, ZDirect is leveraging the predictive power of 'Now' to give guests exactly what they need to know, right when they need...
ZDirect Makes Recommendations on ‘How’ to Ask for Guest Feedback Using Hotel Marketing Automation
May 20, 2014
Hospitality's pioneer of Hotel Marketing Automation says giving guests a blank slate to provide feedback about their stay experience will uncover preferences...
Upscale All-Inclusive Resorts in the Caribbean Getting to Know Their Guests with ZDirect
April 30, 2014
The Jewel Dunn's River Beach Resort and Spa, Jewel Runaway Bay Beach & Golf Resort and Jewel Paradise Cove Beach Resort & Spa in Jamaica are using ZMail® to...