Mia A. Mackman
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Reorganizing Spa Operations to Leverage Automation and Technology
December 27, 2017
By Mia A. Mackman
This article reviews the impact and importance of integrating these systematisations to help stimulate and streamline the functionality...
Key Drivers for Hotel and Resort Spa Profitability
July 10, 2017
By Mia A. Mackman, Ryan Wall
Relaxation and a sense of wellbeing are at the heart of the spa and wellness market. Hence, it’s no wonder that hotels,...