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Tag : mia a. mackman

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Reorganizing Spa Operations to Leverage Automation and Technology

December 27, 2017

By Mia A. Mackman This article reviews the impact and importance of integrating these systematisations to help stimulate and streamline the functionality...

Key Drivers for Hotel and Resort Spa Profitability

July 10, 2017

By Mia A. Mackman, Ryan Wall Relaxation and a sense of wellbeing are at the heart of the spa and wellness market. Hence, it’s no wonder that hotels,...

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