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Tag : larry mogelonsky

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Five Scary Facts About Millennial Travel Purchases

September 14, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) The rate at which consumer purchasing behavior is changing is downright scary. What worked only five years ago...

Fixing the Problem of Too Many New Brands

September 7, 2016

Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Right now, the hotel industry is experiencing a virtual gusher of new brands. There are so many new faces on the...

Loyalty Points Are No Trade Off For Housekeeping

August 31, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Traveling for work puts me up close and personal with a wide variety of hotels, but even though I love dabbling...

Redefining Modern American Cuisine

August 24, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) When it comes to food, the United States of America has 50 states and 320 million people with clam chowder in...

Say Goodbye to the Business Center

August 17, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Reaching its zenith in the mid-1990s following the proliferation of the personal computer, I have many fond...

Quality Is The Only Thing That Makes A Brand Credible

August 10, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Soft branding is a popular trend these days, showing no signs of slowing down at all in the face of...

Humility Is A Virtue With These Three Words

August 3, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Our industry is currently facing some highly complex issues with no obvious answers – the OTAs,...

What The Rio Olympics Means For Your Hotel

July 27, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Rio 2016 is upon us, and that means two solid weeks of having a reason to actually watch broadcast again...

Roaring Through HITEC 2016

July 20, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) This is something I find myself saying almost every day now. Senior hotel managers must understand technology...

Showcase Your Chefs To Entertain Guests

July 13, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Earlier this year, I was invited up to the BMO Institute for Learning (IFL) in the suburbs of my hometown of...

Five Ways to Make OTA Customers Yours Again

June 29, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) If you’ve been following my writing over the years, you’re well aware that I’m not a fan of...

Sometimes Guest Satisfaction is as Easy as Saying Hello

June 22, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Hello. Bonjour. Hola. Buongiorno. Ni hao. As salam Alaykom. A basic greeting from hotel staffer to hotel guest...

Never Look to Fast Food for Culinary Inspiration

June 15, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) During a recent Saturday afternoon trip to the mall in my hometown of Toronto, I found myself cruising through...

Don’t Be The Weakest Link In Your Flag

June 8, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Recently, I had an unfortunate experience while staying at a branded property that was clearly well past its...

Hotels Must Be Better Than Home

June 1, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) ‘Feels just like home’ or ‘Make yourself at home’ or any other iteration on this phrase...

The Go Go Boomer Generation

May 25, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) A recent newspaper articled dedicated to the financial requirements of retirees proposed a treatise on the...

The Year of the Pulse

May 18, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) At the beginning of the calendar year, the General Assembly of the United Nations proudly declared that 2016...

In A Digital World, Voice Is Everything

May 11, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) As more and more of our regular communications shift to email, text messages, WhatsApp, social media and other...

The Proper Usage of RevPAG

May 5, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Any specialty, and hospitality is no exclusion, comes with its own set of technical jargon and acronyms. We...

Everyone Eats in Five Maxims

April 27, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) "Everyone eats!” is the banner I so readily employ to draw attention to the importance of having a...

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Page 4 of 9 pages