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Tag : larry mogelonsky

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Page 4 of 9 pages

What The Rio Olympics Means For Your Hotel

July 27, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Rio 2016 is upon us, and that means two solid weeks of having a reason to actually watch broadcast again...

Roaring Through HITEC 2016

July 20, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) This is something I find myself saying almost every day now. Senior hotel managers must understand technology...

Showcase Your Chefs To Entertain Guests

July 13, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Earlier this year, I was invited up to the BMO Institute for Learning (IFL) in the suburbs of my hometown of...

Five Ways to Make OTA Customers Yours Again

June 29, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) If you’ve been following my writing over the years, you’re well aware that I’m not a fan of...

Sometimes Guest Satisfaction is as Easy as Saying Hello

June 22, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Hello. Bonjour. Hola. Buongiorno. Ni hao. As salam Alaykom. A basic greeting from hotel staffer to hotel guest...

Never Look to Fast Food for Culinary Inspiration

June 15, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) During a recent Saturday afternoon trip to the mall in my hometown of Toronto, I found myself cruising through...

Don’t Be The Weakest Link In Your Flag

June 8, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Recently, I had an unfortunate experience while staying at a branded property that was clearly well past its...

Hotels Must Be Better Than Home

June 1, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) ‘Feels just like home’ or ‘Make yourself at home’ or any other iteration on this phrase...

The Go Go Boomer Generation

May 25, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) A recent newspaper articled dedicated to the financial requirements of retirees proposed a treatise on the...

The Year of the Pulse

May 18, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) At the beginning of the calendar year, the General Assembly of the United Nations proudly declared that 2016...

In A Digital World, Voice Is Everything

May 11, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) As more and more of our regular communications shift to email, text messages, WhatsApp, social media and other...

The Proper Usage of RevPAG

May 5, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Any specialty, and hospitality is no exclusion, comes with its own set of technical jargon and acronyms. We...

Everyone Eats in Five Maxims

April 27, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) "Everyone eats!” is the banner I so readily employ to draw attention to the importance of having a...

An Uber Point of View on Airbnb

April 20, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) As of this writing, my home city of Toronto has been locked in a bitter, years-long feud between the...

Restaurants and Wi-Fi Don’t Mix

April 13, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Read the title carefully. I’ve been a longstanding backer of offering WiFi to hotel guests for free as a...

Everything Is Up For Review

April 6, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) TripAdvisor, Yelp, Uber, Airbnb, Amazon.com, Expedia, Priceline – all are examples of online services...

Upgrade Your Digital Presentation With Cinemagraphs

March 30, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Let’s talk tech. It’s 2016 and we all know that visual content for your digital channel mix is...

Intrapreneurs are the Lifeblood of a Hotel

March 23, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Up until Julius Caesar reformed the calendar that would become the one we use today, the Roman year began in...

Four Horsemen of the Hotel POST-Apocalypse

March 16, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Last year, I wrote a sensationalist article playing off the common religious story of the Four Horsemen of the...

Second Assurances

March 9, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) The funny and scary thing about first impressions is that you only get one. One chance to nail that perfect...

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Page 4 of 9 pages