Kirby D Payne
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What Time Is The 3 PM Parade? (Should your hotel have some Mickey Mouse® in it?)
May 9, 2016
By Kirby D. Payne and Victoria 'Vicki' S Richman, May 9, 2016
Vicki Richman attended Disney Institute. We have incorporated much of what she learned...
Room Service or Is It Food Delivery?
October 26, 2015
By Kirby D. Payne, Oct 26, 2015
Room service should be more than just food delivery. This article has reminders for full service hotels and ideas for limited...
Sales Tax Audit!
February 23, 2015
By Kirby D. Payne, Feb 20, 2015
This description of a sales tax audit is an opportunity to minimize potential problems with sales taxes. While focused on...
Hotel F&B - To Lease or Not to Lease?
July 15, 2014
by Kirby D. Payne
Hotel F&B should be leased, is a mantra I hear. People claim hotels should include F&B because it can be profitable. I feel the profit...