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Tag : concierge software

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How A Single Hotel Technology Provides This Luxury Wine Country Resort With a “Window Into Every Spectrum of the Guest Experience”

December 12, 2017

Renowned Wine Country getaway, Carneros Resort and Spa, has selected ALICE’s concierge software, ALICE Concierge, and its guest text messaging...

4 Ways Concierges Can Use Technology to Craft the Guest Experience

April 17, 2017

The concierge of the future needs to be supported by technology made expressly to enhance the role and place him or her at the center of the guest experience....

5 Ways Concierge Technology Has Changed How This NYC Concierge Team Does Their Work

March 29, 2017

By Noah Lemaich, Head Concierge, SIXTY Hotels.  Changes to websites bring out the best and the worst in people. A small change in how Facebook looks...

Why We Made Package Management a Distinct Component of Our Concierge Technology

March 19, 2017

Most front of house hotel systems do not consider package management an important toolset for the concierge and front desk, but they should. ______________...

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