Page 1 of 1 pages
Associate Hiring: A Personality for Hospitality Matters More than Experience
July 14, 2015
By Chris Pulito, General Manager, Whiteface Lodge
In an industry in which guest satisfaction is paramount, the right personality trumps an experience-packed...
Bucking the Resort Fee Trend by Chris Pulito, General Manager, Whiteface Lodge
February 12, 2015
Since it first emerged on the hospitality scene in the 1990s, the resort fee has become increasingly commonplace, extending beyond a few resort-dense tourism...