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Travel Brands Falling Short in Chatbot Deployment
July 17, 2017
Chatbots are a potential route to billions of consumers but travel brands are failing to fully take advantage of their possibilities according to the...
Five Ways Chatbots Could Change the Hotel Industry
October 3, 2016
by Natalit Holmes
With the widespread adoption of in-house apps, instant messaging and even robots, hotels are on the cusp of a chatbot revolution.
Chatbots and the Guest Experience: How are Hotels Using Messenger Apps?
June 23, 2016
By Kevin O’Rourke, executive vice president of global sales, SiteMinder
Let’s face facts. We love to chat. And, believe it or not, there is little...