Ten Ideas to Add Memorable Details to Your Hotel
Adam and Larry Mogelonsky | November 15, 2023
Crafting a Luxury Sleep Experience at the Equinox Hotel New York
Adam and Larry Mogelonsky | September 6, 2023
Amenities
PPDS Delivers Seamless Guest Room Casting for Hotels With New All-In-One Philips Cast Server
PPDS | April 18, 2024
Casting with confidence: The Philips Cast Server brings additional choice and opportunity for hotel TV integrations, delivering a seamless and secure solution that brings smooth experiences without the need for guests to switch to a casting network on their mobile device. Amsterdam, 18 April 2024: PPDS, the exclusive global provider of Philips Professional Displays, is delighted to announce the launch of Philips Cast Server, a brand new, dedicated, and highly innovative hotel TV solution designed to deliver seamless and secure casting and app streaming experiences for hoteliers and their guests alike. Marking the latest evolution in PPD...
Waterparks Maintain Momentum in 2024 Amid Growth and New Opportunities
David J. Sangree | April 11, 2024
By David J. Sangree March 2024 – In 2023, waterpark owners and operators saw a more competitive market as attendance levels remained similar to 2022 while ticket pricing growth was more subdued. This occurred due to increased competition from a variety of additional attractions and entertainment venues in the post-pandemic economy. In 2023, 16 indoor waterpark openings and expansions added 480,000 square feet of indoor waterpark space while twelve new outdoor waterparks opened. New growth is forecasted for indoor and outdoor waterparks in 2024 as several large-scale projects will open that will alter the waterpark landscape. These projec...
Why Prioritize Attribute-Based Shopping in 2024
Adam and Larry Mogelonsky | April 3, 2024
By Adam Mogelonsky, Larry Mogelonsky Exploring the significance of attribute-based selling (ABS) for 2024 requires a nuanced understanding, particularly in light of pivotal events shaping the hospitality landscape. Consider the landmark moment in early December 2020: the much-anticipated Airbnb IPO, which saw the home-sharing platform soar to a staggering $100+ billion market capitalization on its opening day. This valuation surpasses that of industry giants like Booking Holdings and major hotel brands combined, underscoring Airbnb's dominance and offering key insights into evolving traveler behaviors. While some may dismiss Airbnb's st...
ASSA ABLOY Global Solutions Makes Vingcard the Main Brand for Hospitality Business Area
Vingcard | April 2, 2024
Hospitality's next chapter combines widespread brand recognition and trust with a heightened commitment to redefining the future of end-to-end security and efficiency. Stockholm –April 2, 2024 – ASSA ABLOY Global Solutions is announcing that its Hospitality business area will make Vingcard its main brand. Vingcard has a history of offering enhanced security across industries for almost 50 years, and it reinforces its commitment to quality service and customer satisfaction. For the core hospitality segments and adjacent markets, this includes continuing to expand and push the limits in technology innovation, including leading new advanc...
The New Frontier of In-Room Tablets + AI Is Here and It’s Impacting Hotel Operations, Starting With Housekeeping
Neil Schubert | March 12, 2024
AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages By Neil Schubert Imagine a businessman traveling from Italy to America. Upon entering his room for the first time, the man is greeted by name by an AI concierge who proceeds to converse with him in his native language, (i.e. Italian). The woman on screen is speaking fluent Italian, but he detects a slight American accent. He begins to converse with her, asking if she could help him order food. A room-service ordering screen appears, but the woman says she can take h...
Hotel Water As a Wellness Amenity
Adam and Larry Mogelonsky | March 6, 2024
By Adam and Larry Mogelonsky A common expression is ‘you are what you eat’, but an asterisk here is ‘you are what you drink’. Besides only the narrowcast view of this as an alcohol-related issue, there’s an increasing focus on water quality and how contaminants affect health over long periods of time. With our own guiding adage that ‘as one does at home, one will expect at hotels’, heightened awareness for water quality will soon come to affect how guests perceive your in-room tap water, your restaurant’s water, your showerheads and whichever bottle supplier you’ve sourced. First, we need some background on the problem...
Man-Made Lagoons Gain Popularity
Stephen Szczygiel | March 6, 2024
By Stephen Szczygiel, CHIA INTRODUCTION Man-made swimming lagoons, not to be confused with pools or waterparks, have emerged as a new and innovative way to enjoy recreational water activities. These large (over one acre of water surface) and uniquely designed aquatic venues present new opportunities within the residential, resort, and attractions industries. Over the past several years, H&LA has seen the emergence of swimming lagoons in many facets of leisure development from large-scale resort settings to residential developments. The rise in popularity of these man-made lagoons lies in their ability to create waterfront and bea...
InnSpire Achieves Certification With New BU-Series Samsung Guestroom Televisions, Paving the Way for Enhanced In-Room Entertainment Experiences
InnSpire | February 21, 2024
Leading provider of in-room entertainment solutions becomes first hospitality provider to integrate and go live with Samsung’s groundbreaking new series of TVs Stockholm & Washington, D.C. – February 21, 2024 – InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, today announced that the company has been awarded certification by Samsung Hospitality, establishing its status as a Certified Samsung Partner. The new certification enables the seamless integration of InnSpire's award-winning InnS...
DAZN Selects PPDS – Teaming Up to Bring the World’s Largest Sports Streaming Platform to Hotel Rooms Exclusively on Philips MediaSuite TVs
PPDS | February 1, 2024
New partnership sees Philips MediaSuite from PPDS become the first dedicated hospitality TV to feature the DAZN app – used by more than 300 million people monthly – bringing more than 30,000 live sports and entertainment events to hotel rooms around the world, for the first time. PPDS is delighted to announce a new partnership with DAZN – the world’s leading sports entertainment platform and Europe’s largest football broadcaster – to bring its live and on-demand content streaming services into hotel guest rooms for the first time, exclusively via Philips MediaSuite hospitality TVs. Set to be unveiled an...
Arch Amenities Group Opens Newly Renovated 13,000-Square-Foot Privai Spa + Fitness Center at the Luxury Kimpton EPIC Hotel in Miami
Arch Amenities Group | January 18, 2024
ROCKVILLE, Maryland (Jan. 18, 2024) – Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the opening of its first Privai Spa + Fitness Center in a hotel: the 411-room, luxury Kimpton EPIC Hotel in Miami. The 13,000-square-foot, newly renovated facility incorporates a 5,000-square-foot fitness and wellness center and features a full range of innovative and restorative spa treatments, Technogym fitness equipment, group and private classes, a Wellness Lounge and programs designed to deliver worl...
Newly Opened Mondrian Cannes Partners With InnSpire to Offer Guests Unmatched In-Room TV and Entertainment Solutions
InnSpire | January 10, 2024
Luxury French Riviera property deploys InnSpire’s IPTV and in-room entertainment technology platform to enhance guest satisfaction and offer flexible viewing options. Stockholm & Washington DC – January 10, 2024 – InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced that its advanced IPTV, InnSmart and Proxy Casting guestroom entertainment solutions have been implemented at the newly renovated historic property that opened as Mondrian Cannes in March 2023. The first Mondrian ho...
The Ashbrooke Hotel Delivers Ultimate in Guestroom Experience Personalization With GuestCast Streaming Platform
Hotel Internet Services, Inc. | January 9, 2024
Premier adults only destination ensures visiting guests can instantly and effortlessly customize television content to align with individual preferences. EGG HARBOR, Wis. — January 9, 2024 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with enhancing the quality of in-room entertainment experiences at The Ashbrooke Hotel with the deployment of its GuestCast streaming solution. A luxury property located in Wisconsin that specializes in serving as an adults only retreat, The Ashbrooke Hotel with GuestCast is now able to ensure that visiting...
Toronto Case Study Showing Why In-Room Tablets Are Integral to Modern Luxury
Adam and Larry Mogelonsky | December 20, 2023
By Adam Mogelonsky, Larry Mogelonsky Hotel luxury is a moving target. Of course, the visibility of design trends makes decade-over-decade changes in décor and furnishing relatively easy to call attention to as the engine of this continuous evolution. But let us not forget the underlying ‘invisibility’ that powerful technologies play in reinforcing the five-star hotel experience. Frictionless, properly integrated, highly personalized and fully supportive of the well-oiled on-site teams, there’s now a complex web of hardware and software that’s integral to 21st century luxury, all in order to meet guests’ diverse needs via whic...
Nomadix Expands Hotel TV Casting With New Version of Google Chromecast
Nomadix | December 5, 2023
Solution Addresses Industry Changes from Google and Netflix without Disruption or Unnecessary Upgrades LOS ANGELES – December 5, 2023 — Nomadix® Inc., bringing connected experiences to life, today announced the expansion of its TV Casting solution. The hospitality industry has been facing two major TV Casting challenges: the end of sale for Chromecast v3 and the Netflix account-sharing policy changes. Nomadix solved both with its latest release, making it simple for guests to enjoy their own shows, including Netflix, on its hospitality-focused Nomadix Casting platform. Customizable to align with each hotel’s brand and wi...
Ten Ideas to Add Memorable Details to Your Hotel
Adam and Larry Mogelonsky | November 15, 2023
By Adam and Larry Mogelonsky “It's attention to detail that makes the difference between average and stunning.” (Francis Attenbury, 1663-1732) To put this into an adage that we prefer and have used, “The story is in the specificity.” As a thought, how many times have you stayed at a hotel where the interior of the guestroom offers no distinctive finishes so much so that you could wake up and not know what brand or city you are in? While this may be fine for the economy and midscale hotels-in-beds operations, if you want to chart a course for above-market ADR increases, your hotel needs an identity. Some of this comes through ...
Arch Amenities Group Expands Business Operations Into Canada With the Acquisition of Personal Best
Arch Amenities Group | November 8, 2023
ROCKVILLE, Maryland (Nov. 8, 2023) – Arch Amenities Group, a full-service global provider of wellness, spa and amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced its expansion into Canada with the acquisition of Personal Best Health and Performance Inc., a Canadian leader in corporate wellness services. Personal Best, based in Palgrave, Ontario, Canada, provides consultative and management services designed to maximize the benefit of employee fitness and lifestyle programs. The company specifies fitness equipment and layouts for building architects and desig...
Comfort Inn St Petersburg North Partners With Hotel Internet Services for Advanced Content Streaming Technology
Hotel Internet Services | October 24, 2023
3-story property taps HIS to address widespread guest demands for instantly personalized in-room entertainment. ST PETERSBURG, Fla. — October 24, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful deployment of its GuestCast streaming solution by Comfort Inn St Petersburg North. Serving travelers visiting Florida’s Tampa Bay area, Comfort Inn St Petersburg North backed by HIS technology and expertise can now ensure that guest expectations for a seamlessly personalized in-room entertainment experience are always fully met. While...
INTELITY Named World’s Best Hotel Digital Key Solutions Provider, World’s Best In-Room Tablet Provider at 2023 World Travel Tech Awards
intelity | October 16, 2023
This is the third year INTELITY has been awarded by the World Travel Tech Awards - the leading authority recognizing excellence in global travel and tourism Los Angeles, CA (October 16, 2023) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today it has been recognized as the World’s Best Hotel Digital Key Solutions Provider for its INTELITY Mobile Key solution and the World’s Best In-Room Tablet Provider for the third year in a row by the World Travel Tech Awards 2023. The World Travel Tech Awards is the sister event to the World Travel Awards, currently celebrating its 30t...
Placing Wellness and Sustainability as Core Hotel Values With the Fairmont Mayakoba
Adam and Larry Mogelonsky | October 11, 2023
By Adam and Larry Mogelonsky Spread across a sprawling 45-acre ocean-facing campus with 401 rooms and suites, the five-diamond, AAA Fairmont Mayakoba has long been on our bucket list of resorts worth visiting. Just outside of Playa del Carmen in the heart of the remarkably popular sun destination that is the Mayan Riviera (especially for Canadian snowbirds like the two of us), the Fairmont Mayakoba property intrigued us because of its diverse array of amenities, its sustainable luxury approach within the broader Mexican hospitality industry and its core focus on authentic wellness experiences. But it wasn’t until we caught wind of the...
ASSA ABLOY Global Solutions and Traka Americas Reaffirm Commitment to Provide Give Kids The World Families With Enhanced Security and Peace of Mind
ASSA ABLOY | October 10, 2023
ASSA ABLOY Group member organizations combine technology, resources and expertise to ensure a safe and enjoyable environment for children diagnosed with a serious illness. Stockholm –October 10, 2023 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, alongside ASSA ABLOY Group Member, Traka Americas, have combined their resources and expertise in order to donate the latest in security innovation to the Give Kids The World Village in Kissimmee, Florida. A non-profit organization with a mission to provide critically ill children and their families with dream vacation experience...
Hotel Internet Services Demonstrates Hospitality’s Latest in Guest WiFi and In-Room Entertainment at Independent Hotel Show 2023
Hotel Internet Services, Inc. | September 12, 2023
CLEARWATER, Fla. — September 12, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has today announced its participation as an official exhibitor of the Independent Hotel Show taking place in Miami from September 20-21, 2023. By showcasing its latest industry purpose-built technologies, HIS representatives at booth #126 are set to provide attendees with high-value and up-to-date insight into how they can keep pace with ever-increasing guest demands for faster online connectivity and personalized in-room experiences. As a company specializing in serving the connectivity needs of boutique a...
Crafting a Luxury Sleep Experience at the Equinox Hotel New York
Adam and Larry Mogelonsky | September 6, 2023
By Adam and Larry Mogelonsky Does the guarantee of a good night’s sleep influence a guest’s hotel choice? We say unquestionably yes. With the rise of sleep tourism where millions of people are starting to prioritize getting a solid seven-hour rest when traveling, hotels all over the world are responding in kind with newfangled or upgraded sleep programs. However, marketing that a brand cares about a guest’s sleep is a world of difference from the program’s execution. And as it relates to the execution, there’s no better place to look than a luxury hotel that has debuted a sleep program where every single detail has been meticu...
‘Experiences’ Matter for Travelers Looking for Independent Luxury Boutique Hotel Stays
Meyer Jabara Hotels | August 22, 2023
The Menhaden, winner of the ‘People’s Choice’ award for two consecutive years, is proof that people crave unique and extraordinary hotel accommodations, excursions, and amenities [Greenport, NY, August 22, 2023] — Oshibori hot towel on arrival. Breathtaking views from a rooftop deck and bar overlooking the coastline; ideal for morning coffee and yoga classes, oyster shucking, fireside S’more’s, and evening cocktails. Galley kitchens on each floor featuring local eats and pastries that are re-stocked three times a day. Concierge-packed picnic baskets filled with delicious cheeses, snacks and local wine to enjoy on area beaches...
Beachy Now Available on the Oracle Cloud Marketplace
Beachy | August 15, 2023
Seamless integration with OPERA Cloud or OPERA 5 Hosted PMS and Simphony POS solutions further strengthens the company’s position as the leader in mobile technology for hotels and resorts. Miramar Beach, Fla. (August 15, 2023) – Beachy, a leading provider of modern mobile POS and booking solutions for the country’s premier resorts, announced today that they have completed the rigorous vetting process to become a member of the Oracle Partner Network (OPN). As part of the relationship, Beachy’s innovative mobile point-of-sale (POS) and amenity booking solutions are now available via the Oracle Partner Marketplace, a collection of tech...
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