Pegasus Solutions Service Overview

Pegasus Solutions, Inc. is a leading global provider of reservations-related technology and services to the hospitality industry, offering a comprehensive and virtually unmatched portfolio. Pegasus offers services in five key areas: central reservation systems, property management systems; GDS and Internet reservations distribution; hotel marketing, sales and representation; and travel agency commission processing.

Distribution Services

Pegasus' Distribution Services facilitates electronic hotel room bookings by providing a seamless interface that connects travel Web sites and the global distribution systems (GDS) used by travel agents, to hotel central reservation systems (CRS).

• GDS and Internet Connectivity - For a hotel to be booked electronically through the GDSs, the hotel’s CRS must have a computer connection to the GDSs. Travel agents around the world use GDSs to book airlines, rental cars and hotels. Pegasus’ Distribution Switch is linked to all major GDSs, connecting Pegasus’ hotel customers to more than 350,000 travel agent terminals globally operating 24 hours a day, 365 days a year. Pegasus also offers connectivity to travel Web sites.

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For connectivity, hotels must either own a proprietary CRS, use the CRS that Pegasus or another CRS vendor provides to hotels on an ASP basis, or use a CRS provided by representation services such as Pegasus’ Utell by Pegasus™. On an average business day, Pegasus’ switch processes more than 100,000 net electronic reservations (representing a majority of the electronic hotel reservations made worldwide) for more than 200 hotel brands representing more than 44,000 properties.

• Hotel Web Sites - When a hotel company’s Web site is "Powered by Pegasus™," it gains seamless access to the hotel's central reservation system, providing real-time rates, availability and booking capabilities to brand-loyal Web site visitors. Pegasus’ NetBooker™ Web-site hosting products enable hotel companies to quickly and effectively implement Internet booking capabilities without making pricey technology investments, such as ongoing upgrades to hardware and Internet connectivity. Hundreds of hotel-branded Web sites are Powered by Pegasus.

• Online Travel Agencies - Pegasus can provide its online booking engine and distribution database to any Web site or traditional travel agency that wants to offer real-time hotel reservation capabilities. When Web sites are Powered by Pegasus, companies can enable e-commerce through online reservations at more than 44,000 hotels in approximately 20 countries. Pegasus powers thousands of travel sites/services such as Expedia.com, Continental Airlines’ Web site, Lastminute.com, Hotwire and Travelweb.com.

• GDS-Powered Web Sites - Even travel Web sites that are powered by GDSs (such as Travelocity, which is powered by the Sabre GDS) access Pegasus’ Distribution Switch to reach the majority of the world’s hotel reservation systems.

• Groups/Meetings & Conventions - Pegasus uses its direct connections to more than 200 hotel brands worldwide -- via its Pegasus Distribution service -- to help in automating the large meetings and conventions market. Pegasus connects its Distribution Switch to group registration systems such as those provided by Passkey.com and B-there.com. In this case, Pegasus provides a real-time link that transmits group reservations between meeting planners, group housing providers, convention and visitors bureaus and hotels.

• Tour Operators/Wholesale - Pegasus also plays a role in automating the tour and wholesale market. As a result, room reservations can be delivered electronically to the central reservation systems of hotels with which tour operators have negotiated room allotments.

• Corporate Travel - Pegasus supports the corporate travel market by connecting its Distribution Switch to corporate travel management systems such as e-Travel by Oracle. As a result, corporations can access their negotiated hotel rates and directly book them online.

As one of the hotel industry’s largest ASPs, Pegasus provides its CRS service to more than 7,500 hotel properties representing about two million hotel rooms worldwide, and through CRS software licenses to an additional 20 hotel brands representing 12,000 hotel properties. Pegasus provides CRS management and development services, private-label voice services, GDS and Internet connectivity and reservation processing, electronic distribution channel management, systems administration, database administration and facilities management.

Representation Services

Pegasus offers independent hotels and small hotel groups a wide range of connectivity solutions, marketing services and automated distribution technologies via its Utell by Pegasus™ and Unirez by Pegasus™ services. With the resources and scale of the world’s leading hotel technology provider, independent properties around the world can quickly be connected to GDSs and leading travel Web sites to distribute inventory.

Financial Services

Pegasus offers a comprehensive and advanced hotel commission processing service, collecting and consolidating check-out information and travel agency commissions on behalf of more than 35,000 properties.  Representing nearly every major hotel brand, millions of dollars in commission payments are consolidated and distributed each month to tens of thousands of travel agencies in more than 200 countries. This service benefits both hotel and travel agency participants by providing a single, monthly commission payment.

Property Services

Pegasus offers a Web-based property-level ASP service for both hotel chains and independent properties worldwide through the PegasusCentral™ hospitality management system. PegasusCentral includes general property management system (PMS) functions and a Web-based CRS. The system is integrated with Pegasus’ other services, such as commission processing, and Internet and GDS distribution, to provide hotels with a complete enterprise solution for managing their business.