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| By Kirby D. Payne, CHA, September 1998
The American Hotel & Motel Association (AH&MA) Communications Department, headed up by Vice President Maura Nelson, recently published its 1997 Lodging Industry Profile. It may seem late to you, but when you realize the amount of data which had to be collected, you understand! Until you read this, you may not have imagined how big our industry is and how much economic impact it has in the United States. (Information contained in the AH&MA's pamphlet is based on data provided by D. K. Shifflet & Associates, Ltd., Smith Travel Research, the Travel Industry Association of America, and the U.S. Department of commerce's Office of Tourism Industries/International Trade Administration.) The first lines, 1997 At-a-Glance Statistical Figures, quickly let you know there are 49,000 hotels in the U.S. with a total of 3.8 million rooms. Total sales are $85.6 billion (Yes, $85,600,000,000!) up from $62.8 billion in 1990. The average occupancy rate was 64.5% According to The 1997 Lodging Industry Profile, 1997 surpassed 1996 as the most profitable year in the lodging industry, grossing $17 billion in pretax profits - nearly 40% more than in 1996 and double the amount earned in 1995, according to Smith Travel Research. That is $346,938.78 average per property! The lodging industry has grown steadily after suffering staggering losses nearly a decade ago when we lost $5.7 billion in 1990. The lodging industry paid $18.93 billion in wages to 1.16 million full and part-time people. We directly support over seven million jobs. In the United States, the tourism industry is currently the third largest retail industry, behind automotive and food stores. Tourism is the first, second or third largest employer in 32 states, and also is second in employment nationwide behind health services. The tourism industry includes over 15 interrelated businesses, from lodging establishments, airlines, and restaurants to cruise lines, car rental firms, travel agents and tour operators. In 1997, travel spending in the United States averaged $1.38 billion a day - that's $57.4 million each hour, $955,800 per minute, or $15,900 per second! Tourism affects our economy by:
Promotional spending by all the states for tourism totaled over $479 million for fiscal 1997-1998, a 6.5% increase over the previous fiscal year. Enlightened Illinois continued to budget the most money to tourism, about $35.3 million. Texas remained the leader of all the states in the amount budgeted for advertising, with $11.3 million. What about the typical hotel? 87.5% of the hotels are either suburban or highway (about 40.5% and 47% respectively). 5.5% are urban, 2.8% are airport and 4.2% are classifying them-selves as resort locations. 66.1% of the hotels are under 75 rooms. 22.6% are between 75 and 149 rooms. Nearly 75% of the hotels (over 50% of the available rooms) have an average room rate of under $60. Of the typical lodging customer; 24% are on vacation; 30% are business travelers; 26% are attending a conference or group meeting; and 20% are traveling for other reasons such as personal, family, special event, etc. The typical business room night is generated by a male (74%), age 35-54 (55%), employed in a professional or managerial position (55%), earning an average yearly household income of $66,329. He travels alone (79%), makes reservations (91%), and pays $73 per room night. The typical leisure room night is generated by two adults (50%), over age 55 (31%), earning an average yearly household income of $58,162. They travel by auto (77%), make reservations (81%), and pay $60.60 per room night. For a hotel stay, 38 percent of all business travelers spend one night, 24 percent spend two nights, and 38 percent spend three or more nights. Of leisure travelers, 45 percent spend one night, 27 percent spend two nights and 28 percent spend three or more nights. Why is all this something you need to know? Those last few paragraphs give you an idea of the demographics of our industry's patron constituency we have, as a very significant industry, a large number of important constituencies. It is critical that you and the leaders of the various constituency groups know who and what we are. We have a responsibility to all of them as they do to us. These additional constituencies include the communities where our hotels are, our employees and their families, our purveyors, investors, lenders and our tourism industry partners such as airlines, rental car companies, travel agencies, and restaurants. We all have to work together. Without fully knowing who and what our industry represents, political and community leaders cannot make good decisions about what affects our industry and the way it impacts our various constituencies. For example, during the recent Northwest Airlines pilots strike, downtown hotel business in Minneapolis fell off 10% and the airport area fell off 20% according to my sources. I understand the hotels in the airport area of Detroit had a business decline of 30%! After considering how many hourly employees didn't have income or area government budgets lost sales tax revenues how long should the government have allowed the strike to go on. Think about it, as many as 30% of the room attendants around the Detroit airport were out of work for half a month. These are not employees with significant savings to be drawing on. Just think of the tens of thousands of other working people impacted. How would it affect the airlines and rental car companies if we, in the hotel industry, had a major failure in the way we manage hygiene and a few cases of some highly contagious disease created so much negative publicity that tourists were afraid to travel to a place like Orlando, the nations number one tourism destination? It would be no different than a hurricane threatening an area. We have a responsibility to manage our hotels professionally to maximize return on investment and maximize job opportunities. We also have a responsibility to work with our related constituencies and government leaders to insure that our industry has an environment it can thrive and grow in so we can continue to create economic well-being and job opportunities. |
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Thirty Easy Ways To Support Your Industry / Kirby D. Payne, CHA |
| Do Your Share, Join Your Resort or Hotel & Lodging Association / Kirby D. Payne, CHA |