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Maestro Enterprise
Suite
We know how important it is that
you provide your guests a consistent level of service and repeat
recognition, while maintaining a 360 degree guest view at every point
of contact. NORTHWIND empowers its clients by delivering robust
Maestro application solutions sharing a single-image database.
The Maestro Property Management Suite of solutions is comprised of over
19 integrated modules including:
- Front
Office, A/R & Group Management; Efficient operations for hotels from 3, 500
rooms to 25 rooms;
- GDS Two
Way XML Connectivity – Increases
revenue with online, 2-way reservation engine with integrated Yield
Management;
- Condo/Timeshare
Owner Management + Online – In
addition to Condo functionality, owners may book units online and
review accounts for greater control;
- Table
Reservations + Online – Agents
keep guests on property by pre-booking their dining experiences as well
as enabling guests to book their own dining, spa and activity
reservations online;
- Sales
& Catering – Increases sales
team productivity with remote access and cross selling for one hotel or
a chain;
- ResEze Web
Booking Engine – Enables you to
capture more revenue and maximize Internet sales opportunities by
up-selling guests during online room booking;
- Yield
Management – Data driven
decision making with this proactive Integrated revenue manager for
multiple booking channels;
- Business
Intelligence Tools & Analytics
– Maximizes revenue opportunities through targeted guest-profile based
marketing;
- CRM – Consultative data mining and marketing
services to optimize data use;
- Work Order
Maintenance – Tracks equipment
use and service to optimize asset investment;
- Spa &
Activities Management – Capture
guest preferences and stay information details for greater guest
retention, marketing and revenue;
- Concierge – At your fingertips, centralized and expedited
guest services controls;
- Retail
Point of Sale - Automates
property outlets, pro shops and stores to maximize on property
sales;
- Fine
Dining Point of Sale – Flexible
integrated POS for greater guest service;
- Golf
Management – Ensures smooth
operations via tee-time and tournament scheduling;
- Club
Membership Management –
Property-based club membership and accounting;
- CRO – Centralize data and bookings at corporate
while facilitating cross property booking enterprise wide;
- Guest
Experience Management (GEM) –
Automated guest response analysis for stronger marketing;
- Multi-Property
& ASP – Robust solution that
supports all Maestro modules and provides real-time integration
utilizing single or multiple database implementations.
Maestro
Property
Management Solution
Enhance guest service, improve efficiency and maximize
online and offline revenue with Maestro PMS, the industry's most robust
and
flexible resort
software and boutique
hotel
software solution empowering leading full-service hotels, luxury
resorts,
multi-property groups, conference centers, condominiums and timeshare
properties. Solutions
include Front Office (PMS), Accounts Receivable, Analytics and Business
Intelligence, Sales and Catering, Multi-Property Management, Condo
&
Timeshare Owner Management with Web Functionality, Spa and Activities,
Web
Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf,
CRM, Guest
Experience Measurement, CRO, GDS Two-Way XML Connectivity or
Integration,
Membership, Work Orders, Fine Dining and Retail POS, Online Table
Reservations
with Web Booking, Concierge and Guest Experience Measurement. The
Maestro PMS
is database independent (ODBC Compliant) and may be deployed via
Windows, UNIX,
Linux, Terminal Services, hosted and Web platforms.
About
NORTHWIND – Maestro
PMS
NORTHWIND
is recognized in the hospitality industry for its
“standard setting” Diamond Plus Service and robust integrated Maestro
resort
hotel
software technology. With
over 30 years experience dedicated to developing technology solutions
for the
hospitality industry, NORTHWIND is a partner who understands you need a
scalable, flexible PMS that works the way you do. Maestro applications
are engineered for operators who
need to manage their enterprise in a real-time environment for the
utmost
operational efficiency, productivity, control and profitability.
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