| Maestro
Enterprise Suite
We know how important it is that you provide your
guests a consistent level of service and repeat recognition, while maintaining
a 360 degree guest view at every point of contact. NORTHWIND empowers
its clients by delivering robust Maestro application solutions sharing
a single-image database. The Maestro Property Management Suite of
solutions is comprised of over 19 integrated modules including:
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Front Office, A/R & Group Management; Efficient
operations for hotels from 3, 500 rooms to 25 rooms;
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GDS Two Way XML Connectivity – Increases revenue
with online, 2-way reservation engine with integrated Yield Management;
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Condo/Timeshare Owner Management + Online
– In addition to Condo functionality, owners may book units online and
review accounts for greater control;
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Table Reservations + Online – Agents keep
guests on property by pre-booking their dining experiences as well as enabling
guests to book their own dining, spa and activity reservations online;
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Sales & Catering – Increases sales team
productivity with remote access and cross selling for one hotel or a chain;
-
ResEze Web Booking Engine – Enables you to
capture more revenue and maximize Internet sales opportunities by up-selling
guests during online room booking;
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Yield Management – Data driven decision making
with this proactive Integrated revenue manager for multiple booking channels;
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Business Intelligence Tools & Analytics
– Maximizes revenue opportunities through targeted guest-profile based
marketing;
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CRM – Consultative data mining and marketing
services to optimize data use;
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Work Order Maintenance – Tracks equipment
use and service to optimize asset investment;
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Spa & Activities Management – Capture
guest preferences and stay information details for greater guest retention,
marketing and revenue;
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Concierge – At your fingertips, centralized
and expedited guest services controls;
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Retail Point of Sale - Automates property
outlets, pro shops and stores to maximize on property sales;
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Fine Dining Point of Sale – Flexible integrated
POS for greater guest service;
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Golf Management – Ensures smooth operations
via tee-time and tournament scheduling;
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Club Membership Management – Property-based
club membership and accounting;
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CRO – Centralize data and bookings at corporate
while facilitating cross property booking enterprise wide;
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Guest Experience Management (GEM) – Automated
guest response analysis for stronger marketing;
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Multi-Property & ASP – Robust solution
that supports all Maestro modules and provides real-time integration utilizing
single or multiple database implementations.
About NORTHWIND – Maestro PMS
NORTHWIND is recognized in the hospitality industry
for its ‘standard setting’ Four Diamond Support Services and state-of-the-art
Maestro technology. The company is widely respected for being a partner
that understands how to help you boost productivity and strengthen management
control for your hotel, resort, conference center or multi-property group
by providing you with flexible software solutions that increase productivity
and maximize ROI. With a network of dealers and offices worldwide, NORTHWIND
is a leading supplier of software for all types of hospitality operations
including hotels, resorts, timeshares, condominiums, retreats, state parks
and clubs. Maestro applications are engineered for operators who need to
manage their enterprise in a real time environment for the utmost operational
control and profitability. This comprehensive multi-platform and database-independent
(ODBC Compliant), Microsoft Windows Vista/XP/2000/2003/Linux/Unix ASP/Web
Enabled (Citrix/Terminal Services) suite is recognized as the solution
of choice for progressive and demanding organizations. |
