MTech has been developing software and hardware solutions to hotel operational challenges since 1993.  It's mission is to develop and sell innovative solutions which leverage existing, cost-effective technologies in order to maximize efficiency, revenues and guest satisfaction through proactive quality management.

It started as an early adopter of Windows and IVR technology and the development of its award winning Espresso! Quality Management Software. It has steadily added innovations previously unseen in hotels.  Here again, innovative in our marketplace, they have released HotSOS, PMWorks, QIC, HIP, and REX as Web-based SaaS solutions. Unique PDA, telephone, email and alphanumeric paging interfaces maximize overall workflow and communication between departments and streamline data collection and dispatching processes. In 2009, MTech partnered with Libra OnDemand to provide the industry's first on-demand Customer Relationship Management solution built entirely on the salesforce.com platform. Production, pre-installation, sales, marketing, and support are provided from the company’s headquarters facility in Miami.

Over 1,800 customers in over 40 countries using our solutions today include large Las Vegas hotels, as well as many of the world's finest hotel brands including Mandarin Oriental, Four Seasons, Jumeirah, Intercontinental, Sofitel and many more. Whether you are a five-star luxury hotel or a select service brand, we have a solution designed and built around your workflow to help you meet your goals.

	Guest Experience Management/Workflow Automation Designed by M-Tech for multi-hotel enterprise operations and brands, the Hotel Service Optimization System (HotSOS) takes quality-management processes such as guest profiling and guest recognition, guest incident reporting and tracking, guest call center management etc.
	Preventive Maintenance Software Preventive maintenance software with brand-tailored PM tasks and schedules. PMWorks powered by HotSOS is the first ASP designed to handle the specific needs of hotel maintenance.
	Room Expeditor REX is a housekeeping room assignment and prioritization tool that turns the Right rooms faster with more cost efficiency. It is the first solution of its kind that streamlines the entire room assignment and clearing process and gets your guests into their rooms faster with Apple's new iPod Touch®, and iPhone® handhelds.
	Libra OnDemand is a Software-as-a-Service (SaaS) Customer Relationship Management application that provides a comprehensive suite of hospitality-specific web-based applications to manage customer relationships, drive loyalty initiatives, focus sales, manage catering events and perform on-demand business analytics.

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