HospitalityEducators.com

Making Hotels More Profitable!

2012 Keys to Success






JOHN J. HOGAN Ph.D

CHE CHA CMHS

Keynote Speaker

Successful hospitality executive,
educator, columnist and author


• Co-founder of Hospitalityeducators.com

• Principal of HoganHospitality.com

• Co-author of Lessons from the Field:
A Common Sense Approach to Effective Hotel Sales

Welcome



Reasons to include
John Hogan in your next
program:

1. Real world experiences with examples of real world solutions

2. Highly rated, interactive sessions that leave the audience looking for more

3. Affordable, up to date and focused programs that address current issues


Professional Experience – wide range of companies, property types and service levels
• Over 35 years in operations, service, sales & marketing, training, management development and asset management on both a single and multi-property basis,
• Management assignments with Sheraton, Hilton, Omni, Park Suite and independent hotels
• Director of Education & Cultural Diversity for the world’s largest hotel chain.
• Senior Vice President of Operations in a specialty medically oriented boutique hotel group.
• Principal in an independent training & consulting group for more than 12 years serving associations, management groups, convention & visitors’ bureaus, academic institutions and as an expert witness

Publishing and teaching
• Adjunct Professor at three different colleges over a 20 year period teaching 34 different courses
• Conducted an estimated 3,200 workshops and classes in his career
• Seminar Designer & Presenter – Educational Institute of American Hotel & Lodging Association
• Columnist for global online services with distribution & readership in six continents, including Hotel-Online.com , 4Hoteliers.com, eHotelier.com, American Hotel & Lodging Association, Hospitality Sales Management Association International, Hotel News Resource, International Hotel & Restaurant Association, The Caribbean Hotel and Restaurant Buyers Guide , Cornell University, The Rooms Chronicle, National Business Travel Association, Hotelschools.com, Ecole hotelier Lausanne and reprinted in national publications in South Africa, Poland, Canada, professional journals & specific company/brand publications. More than 400 articles & columns on hospitality

Service to the Industry and Hospitality Education includes
working with
• Educational Institute Certification Commission of the AH&LA,
• Hospitality Industry Diversity Institute, AH&LA Multicultural Advisory Council
• Accreditation Commission for Programs in Hospitality Administration
• AH&LA and AAHOA Education and Training Committees,
• Council of Hotel, Restaurant and Institutional Educators - CHRIE



Contact: 

Dr. John Hogan, CHA MHS CHE
john.hogan@hospitalityeducators.com
info@hoganhospitality.com
Mobile 602- 799-5375
Phoenix, Arizona USA

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Also See: The One Question Too Few Leaders Ask Any More…………. (Read on for the Answer) / Dr. John Hogan / February 2013

How My Two Favorite Hotel School Classes Have Remained Relevant Throughout My Hospitality Career; Learning to Positively Interact with the Law is Essential / Dr. John Hogan / January 2013

National Clean Off Your Desk Day – A Different Perspective / Dr. John Hogan / January 2013

The Keys To Success in 2013 include Focusing on the Fundamentals to Make Your Hotel More Profitable / Dr. John Hogan / January 2013

Lessons From the Field: A Tale of Two Restaurants / Dr. John Hogan / September 2012

Questions I Wish You Would Ask Me - Bill Hurley, International Hotelier / Dr. John Hogan / August 2012

Observations on Hotel Safety and Security for Hospitality Brands and Hotel Management Companies / John Hogan / August 2012

Hospitality Conversations: Today's Most Pressing Legal Issues for Hotel Owners and Managers! / Dr. John Hogan / January 2012

What are Today's Most Pressing Issues for Hospitality Business Owners and Managers? / Dr. John Hogan / January 2012

How do you spell SUCCESS? / Dr. John Hogan / December 2011

Seasonal Safety and Security Reminders / Dr. John Hogan / December 2011

KEYS TO SUCCESS™ Revenue Management Should Mean Planning and Action at Every Type and Size Hotel (Part 2 of 2); A Plan for All Seasons / Dr. John Hogan / November 2011

KEYS TO SUCCESS™ - A Plan for All Seasons Revenue Management Should Mean Planning and Action at Every Type and Size Hotel - Part 1 of 2 / Dr. John Hogan / November 2011

A Baker's Dozen of Reality Checks in Hospitality - Myth or Fact? / Dr. John Hogan / September 2011

Remember and Reflect - A Tribute; American Lives: The Stories Of The Men And Women Lost On September 11 / Dr. John Hogan / September 2011

International Exposure Expands the Potential of Success in Hospitality Businesses and Academics / Dr. John Hogan / August 2011

Keys To Success - Answers and Practical Solutions from Readers on The Value of Hoteliers Helping Hoteliers / Dr. John Hogan / August 2011

Keys To Success - “A Bakers Dozen” of Strategies for Effective Team Work / Dr. John Hogan / August 2011

Keys To Success™ - The Value of Hoteliers Helping Hoteliers / Dr. John Hogan / July 2011

Recommended Reading From HospitalityEducators.Com; Swim with the Sharks: Without Being Eaten Alive; Outsell, Outmanage, Outmotivate and Outnegotiate Your Competition by Harvey MacKay / Dr. John Hogan / July 2011

Are you prepared to be a "Top Ten" Player in Your Hospitality Marketplace or are you going to continue to be one of the "other" statistics? / Dr. John Hogan / July 2011

Lessons from the Field: Lessons in Leadership / Dr. John Hogan / July 2011

Lessons from the Field: If I Only Knew Then.... / Dr. John Hogan / July 2011

Lessons from the Field™ A Training Exercise and Tips for Ways to Reduce Wasting Time in Hotels, Restaurants, Inns and Hospitality Businesses / Dr. John Hogan / June 2011

Tips for Small Hotels, Inns and Hospitality Businesses - A Baker's Dozen of Savings in the Office / Dr. John Hogan / June 2011

Look Who's 40! - A Most Unique Recommended Reading / Dr. John Hogan / June 2011

A Baker's Dozen of Formulas to Thrive (and not merely survive) in the Service and Hospitality Industry! / Dr. John Hogan / June 2011

Hospitality Conversations™: Different Approaches Deliver Success In Hospitality Internships / Dr. John Hogan / May 2011

Growing Talent Does Not Happen Without Focused Effort in Hospitality (Part 2 of Meeting the Need for Talent) / Dr. John Hogan / May 2011

Appreciation and Recognition are the "Special Order of the Day": Hospitality Should Celebrate National Waiters and Waitresses Day / Dr. John Hogan / May 2011

A Quiz on Effective Hospitality Marketing in 2011: Understanding and Using Complementary Tools / Dr. John Hogan / May 2011

Hotel Common Sense™: Meeting the Need for Talent: A Baker's Dozen of Questions (Part 1 of 2 ) / Dr. John Hogan / May 2011

Hotel Common Sense™: Questions I Wish You Would Ask Me™: Karl Ruether CHA, CFBE, International Hotelier / Dr. John Hogan / April 2011

Hotel Common Sense™: Stronger Hiring Outlook Means Hospitality Employers Must Step Up Recruitment Efforts; The job markets are changing and candidates will soon have choices again. / Dr. John Hogan / April 2011

Hotel Common Sense™: Five Common Sense Steps to Stronger Public Relations / Dr. John Hogan / April 2011

A Smile from HospitalityEducators.com - April 14 - International Moment of Laughter Day / Dr. John Hogan / April 2011

Hotel Common Sense™: Delivering Hospitality with Management by Objectives / Dr. John Hogan / April 2011

"National Mom and Pop Business Owners Day": An unusual holiday that recognizes hospitality and all family businesses / Dr. John Hogan / March 2011

Lessons From the Field™: Communications 101 – How to effectively use the telephone / Dr. John Hogan / March 2011

Principles of Success: Fine Tuning Your Hospitality Business Strategies for A Measurable Competitive Advantage - Part 2 / Dr. John Hogan / March 2011

Principles of Success: Fine tuning Your Hospitality Business Strategies for A Measurable Competitive Advantage - Part 1 / Dr. John Hogan / March 2011

Hotels Were More Interesting than Selling Insurance: An Unexpected Career; A Professional and Personal Tribute to Neil Salerno, CHME CHA / Dr. John Hogan and Howard Feiertag / March 2011

Principles of Success: Evaluate Your Hospitality Business Strategies to Create a Real and Measurable Competitive Advantage / Dr. John Hogan / March 2011

Sales Blitzes: A Look At the Benefits of Team Efforts / Dr. John Hogan / March 2011

Principles for Success: No Nonsense Benchmarking for Hotels and Hospitality Businesses / Dr. John Hogan / March 2011

Principles for Success: What we have here is a FAILURE to COMMUNICATE! / Dr. John Hogan / February 2011

Making This New Year's Hospitality Resolutions Last - Part 3; Real and Practical Action Steps #13-28 / Dr. John Hogan / February 2011

Making This New Year's Hospitality Resolutions: Real and Practical - Sales Action Steps #1-12 / Dr. John Hogan / January 2011

Making New Year's Hospitality Resolutions Real and Practical; A “Fresh Air- New Ideas” Perspective / Dr. John Hogan / January 2011

Keys to Success: Be Aware of and Work with the Law; Do Not be Afraid of it / Dr. John Hogan / December 2010

Keys to Success: Make Your Hotel More Profitable and Successful – 2011 is the critical time to invest in Your Talent and Your Team / Dr. John Hogan / December 2010

Keys to Success: A Common Sense Approach to Success in the Hospitality Industry; 13 Best Practices for Hospitality Training Managers & Directors / Dr. John Hogan / December 2010

Hospitality Conversations – Looking Ahead! / Dr. John Hogan / November 2010

Learning from The Greatest Business Leaders of the Twentieth Century / Dr. John Hogan / November 2010

Five Considerations in Hiring a Hospitality Consultant; Understanding the Qualifications for Effective Hospitality Consultants / Dr. John Hogan / November 2010

5 Reasons Using A Qualified Consultant Could Make a Huge Difference in Your Hospitality Business / Dr John Hogan / October 2010

Half Luck and Half Brains - Kemmons Wilson's 20 Steps for Success / Dr John Hogan / October 2010

Ten Quotes Addressing the Topic of SERVICE / Dr John Hogan / October 2010

Hospitality Conversations - Understanding the Developing Perspectives in Quality Assurance (Part 2 of 2) / Dr John Hogan / October 2010

Hospitality Conversations – Understanding the Developing Perspectives in Quality Assurance Part 1 of 2 / Dr John Hogan

Hospitality Conversations: Examining the Learning Options Available in the Hospitality Field / Dr John Hogan / July 2010

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