Using the latest computer technologies, telecommunication
services, and the continuing education of its staff, InnLink provides a
real-time environment for hotel management to maximize its reservation-based,
revenue streams. Central to InnLink's mission is a total dedication to
superior customer service and support.
| eLINKelectronic
reservation services include both seamless GDS connectivity through all
major channels such as AMADEUS®, GALILEO®, SABRE® and WORLDSPAN®
and connectivity through InnLink's direct link to PEGASUS for online bookings
through companies such as Travelocity®, Expedia®, Yahoo®, Excite®,
AOL®, Netscape®, Infoseek®, Travelnow®, Biztravel®,
Onetravel®, Trip®, Orbitz®, Priceline.com®, TravelGalileo®,
Lodging.com®, Hotwire.com®, TravelWeb®, and others.
InnLink's Account Management Team is available
to assist with your revenue and channel management decisions, to improve
your bottom line, and to maximize your property's visibility where you
want to be seen. Let us help you grow your business - it's what we do best. |
| iLINK
is an easy to use, intuitive, graphical booking engine that allows your
guests and travel agents to book rooms directly on your existing hotel
website. In just four easy steps, they can access inventory, property images,
availability and rates for individual or multiple room requests.
iLINK not only increases your revenue through a low cost of reservation
acquisition, but it also offers secure encryption of credit card data and
gathers information about your guests for future marketing opportunities.
This module is also available in XML coding. |
| vLINKsets
the industry benchmark and standard for voice and private-label call center
services. InnLink Reservation Sales Agents (RSA) receive extensive,
continuous training and incentives to ensure that your guest's experience
begins with a positive interaction by phone. They greet guests and
process reservations efficiently and politely with a level of professionalism
that exceeds conventional notions of service. Behind the scenes,
vLINK provides TDD and Click 1-2-1 services when requested. Technologies
include multiple redundant systems, state-of-the-art AT&T and IBM technologies,
highly secure computer rooms and disaster recovery programs that ensure
maximum up-time. |
| Be ONtarget
with InnLink's marketing programs. InnLink offers a growing number of marketing
opportunities targeted to create new channels of reservations for our customers.
Grow revenue, increase visibility, and communicate more directly with your
guests using our portfolio of services such as B2B telemarketing, direct
mail, website development, search engine optimization, guest membership
and loyalty programs, and many more. Choose InnLink programs that suit
the needs of your hotel to enhance existing capabilities, or add new strengths
to your own marketing program. |
| RESmatrix:
an Internet accessible, user-friendly tool that allows hotel and reservation
managers to take control of rates and rate codes, availability, inventory,
length of stay management, hotel detail information, guest lists, information
forms, and reports.
As hotel and guest events occur that encourage the hotelier to open
or close inventory assignments by distribution channel or "total hotel"
(such as an unexpected group cancellation or weather conditions that unexpectedly
fill the hotel), InnLink provides immediate access to reservation management
through RESmatrix.
For a demonstration of InnLink's RESmatrix, contact salesinfo@innlink.com. |
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