CVCT turns sales training on its ear and specializes in ramping up the sales system to make sales people faster and more efficient incorporating the Internet into sales processes -- from new business development to e-communication. 

Revenue managers become more effective by knowing which reports to access from whom and are given the resources to not only manage revenue but also generate revenue. 

Customer service training becomes behavioral and managers learn the metrics to evaluate the effectiveness of the guest experience the associate is providing.

Tools you can use for:

Annual Meetings & Keynotes
• Want an annual meeting that leaves your team with tangible tools they can use -- not just ‘feel good’?  We give you the follow-up steps and metrics to measure your Return on Investment.
Seminars
• All of our programs provide follow-up mechanisms for you to maximize your ROI. 
• One and two day programs provide a training ‘game’ that will allow you to see instantly if participants can implement the elements of the program – instant ROI.
Consulting
• Our team of professionals will work with you to set a scope of work with tangible benchmarks for success – if you are not satisfied; we work with you until you are. 
Web Casts
• Want to give your team ‘bytes of training’ in any of the disciplines above?  We work with you to provide web casts exclusively for your team.
• We also offer regular public web casts so that individual team members can log on and get the info they need to be effective. 
Comprehensive corporate training solutions
• Do you want to provide the entire team with comprehensive training that takes them from rookie to expert?
• We specialize in providing blended solutions incorporating all of the above essentials into a cost effective corporate training program that reflects your company’s culture and dynamics. 

Find out more about Carol Verret and her take on sales, marketing and customer service by logging onto the articles in HotelOnline for the last seven years – many of those early articles are still among the most accessed on HotelOnline. 

Click on the link below to access the web site www.carolverret.com and ask CVCT how they can assist you in moving your revenue generation process forward. Send her an email carol@carolverret.com or give her a call – she would love to talk to you! (303) 618-4065.