High-Speed Internet Access and Cordless
Phones
Are Now Standard In Every Room
DALLAS (Nov. 16, 2000) - This much is clear:
As working on the road increases in importance for business travelers,
it takes more than an in-room coffeemaker or iron to satisfy their discerning
needs. According to an American Express Forecast, productivity on
the road has become more important to business travelers, and key to achieving
it is the ability to access technology.
In response to this trend, Wyndham is introducing
"The Room That Performs." The new concept embraces high-speed Internet
access, a multi-function telephone, a superior comfort desk chair and luxury
bedding - all designed to make living and working on the road a more enjoyable
and productive experience.
"The Room That Performs" will be available at
every Wyndham-owned hotel and resort by March 2001, and at all Wyndham-branded
hotels and Summerfield Suites by Wyndham properties by the end of next
year.
| "The Wyndham 'Room That Performs' provides business
travel guests with an environment that works with them - not against them.
Not only can guests accomplish more, they can do so in comfort and style,"
said Fred J. Kleisner, chairman and chief executive officer of Wyndham
International, Inc. "Because Wyndham owns the majority of its properties,
we can implement these upgrades quickly and provide consistency to business
travelers throughout all Wyndham hotels." |
|
Fred J. Kleisner -- President
and Chief Executive Officer
Mr. Kleisner joined the company in 1999 following a 35-year
career with several of the nation's leading hotel companies. Mr. Kleisner
was previously president and chief operating officer- The Americas Hotel
Group for Starwood Hotels and Resorts Worldwide, Inc. Previously he served
in senior executive positions with the Interstate, Westin, Sheraton
and Hilton hotel organizations. Earlier in his career, he also served as
the general manager for several landmark hotels, including The Waldorf
Astoria and The Waldorf Towers.
|
|
The new Wyndham "Room That Performs" will include:
| High-Speed Wireless Internet Access -
To meet the needs of laptop-toting business travelers, Wyndham is partnering
with telecommunications leader Wayport, Inc., to offer high-speed Internet
access. Wyndham will be the first upscale national hotel brand to
install high-speed Internet access in all of its guestrooms across all
properties. T1 lines will provide easily accessible connections,
linking guests to the Internet up to 50 times faster than ordinary phone
lines. For Wyndham ByRequestSM members, Wyndham waives the $9.95
fee for 24-hours of connectivity and offers Internet access on a complimentary
basis. Wireless Internet technology will also be installed in meeting
rooms and in public areas such as hotel lobbies. |
| Two-Line Cordless Phones - A cordless
feature frees guests to multi-task during phone calls, while dual-lines
enable them to check e-mail and use the phone simultaneously. Specifically
designed for the unique requirements of the hospitality industry, the Teledex
CL2910 telephone uses patented ScurCheck( technology to ensure optimum
performance regardless of the number of cordless phones in use at one time
in a hotel. |
| High-Performance Ergonomically Designed Desk
Chairs - Designed with the business traveler in mind, Herman Miller's
Aeron desk chair provides comfort while guests work in their hotel rooms.
"The new ergonomically designed Aeron chair is just one example of how
Wyndham is delivering superior comfort to business travelers," said Ted
Teng, president and chief operating of officer of Wyndham International. |
| Upgraded Luxury Bedding - A good night's
sleep is crucial to doing business, so Wyndham is overhauling its standard
bedding with a new pillow-top mattress that envelops a guest in luxurious
comfort. New bedding featuring Joseph Abboud pillows and pillow cases,
coverlets/duvets, and decorative pillow shams and bedskirts welcome guests
with a fresh, contemporary floral pattern. "We have found that sometimes
the smallest details offer our guests the comfort of home in their hotel
room," said Teng. |
All of Wyndham's guest room amenities will be
available for purchase (excluding high-speed Internet access), so guests
can re-create Wyndham's "Room That Performs" in their own homes.
The "Room That Performs" amenity upgrades accompany
the special touches Wyndham has become known for, such as a well-lit room,
an oversized work desk, a coffeemaker, shower massager, complimentary newspaper,
iron, ironing board and wooden coat and skirt hangers. Guests who
desire a more customized level of service can enroll in the Wyndham ByRequestSM
frequent guest program to receive personalized items and services that
meet their individual needs.
The Wyndham brand is owned and managed by Wyndham
International, Inc. (NYSE: WYN). |
