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LOS ANGELES and NEW YORK, Aug. 3, 2000 - Luxury
hotel website, GreatHotelsOnline.com, joined forces with TENonline, a division
of Whale Media, Inc. and an innovative provider of web-based inventory
management and distribution marketing and technology solutions, to present
business and leisure travelers preferred rates at over 1600 luxury hotels
in 100 destinations world-wide. Now consumers of upscale travel services
can go to one site to have direct access and 24/7 real-time Internet reservation
capability to these 1600 luxury properties.
A two-decade hospitality veteran, Bruce Wenger, President and Founder of GreatHotelsOnline.com, created this chic accommodations portal to address what he saw as an underserved niche in the travel market�the discerning upscale traveler. Mr. Wenger found that there was not an online lodging marketplace to serve these travelers, and that most other web sources group inventory� budget to high-end�tasking travelers to sort through hundreds of properties per city to find the one that is right for them. Partnering with Whale Media and using TENonline�s Level 2000 Internet Distribution System, Mr. Wenger was able to implement his vision to aggregate a vast quantity of 4 and 5 star luxury properties on one website. According to Mr. Wenger, TENonline won the business contract because of �their technology, their creativity and their �can do� attitude.� Christine Tan, TENonline�s Director of Sales and Marketing, believes �The successful union between our organizations was also strengthened by our similar philosophy and vision of customer care.� Although an online entity, GreatHotelsOnline.com�s users have access to a �round-the-clock customer relations number (800-667-0761). Similarly, TENonline offers ongoing customer care to support the technological implementation and to facilitate their clients� online marketing strategy. Ms. Tan, formerly a Vice President of the electronic marketing and revenue - management consulting firm HEMS Group, stated, �To many hospitality providers developing an e-commerce and online marketing strategy is a brand new skill. We strive to provide post-implementation marketing consultation to help our clients transition more easily from traditional GDS electronic marketing to the Internet.� The success of GreatHotelsOnline.com is due to its unique concept, the flexibility and scalability of its technology, and to their strong focus on customer service. According to Jim Beard, Vice President of Regent International it is also good for the hospitality community. He added, �GreatHotelsOnline.com is a great new service. It enables upscale hotels to have a broader presence on the Internet without compromising the integrity of the product.� About GreatHotelsOnline.com
Properties range from upscale branded hotels in major markets to boutique hotels and golf resorts. Other components of their website include a 24/7 customer relations line, a Travel Tips newsletter, an �Ask the Concierge� program and a free �Click Club� Membership program where members can earn frequent flyer miles, free upgrades and other perks. GreatHotelsOnline.com caters to discerning travelers who truly prefer upscale hotels. About
TENonline�A Whale Media Company
Whale Media (WM) provides B2B solutions to the travel and entertainment industries, such as: Web enabling solutions, alternative inventory management and distribution systems, solutions built upon proprietary ASP infrastructure, dynamic marketplaces, corporate travel procurement and smart agent technologies. Clients experience dramatic improvements in distribution and yield management, reduced cost, increased sales, and selling and buying processes. With its technology partner Hewlett-Packard, Whale Media is building the infrastructure and providing the tools for the travel vertical to access travel inventory through multiple points of entry including wireless. Already, its B2B customers rank among the largest buyers and sellers of travel services worldwide. |
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TENonline http://www.tenonline.com |