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Head - to - Head Reviews |
BELLEVUE, Wash., June 5, 2000 - In an unprecedented display of recognition for an online travel service, the Expedia.com® travel service (http://www.expedia.com) swept a series of key head-to-head reviews and awards for the best travel website. Hailed as the �best user experience out there�* by Yahoo! Internet Life and an �excellent consumer value� by Gomez.com, the reviews consistently highlight the simple-to-use interface and comprehensive set of travel planning services as key examples of superior customer experience on Expedia.com. �These awards are a testament to our extreme focus on the experience our customers have with Expedia,� said Richard Barton, president and CEO of Expedia, Inc. (Nasdaq: EXPE). �We systematically gather customer feedback in order to constantly improve the site. It�s exciting to see our leadership widely recognized by consumers and in the industry.� Recent site developments which have contributed to these accolades include the elimination of guest registration from the home page, and e-mailing a confirmation Trip Guide to customers a week prior to their departure offering destination information such as links to check the weather, and to book last minute hotel and car. Highlights of these awards include the following:
Copyright © 2000, Ziff Davis Media Inc. All rights reserved. ** Reprinted from Ziff Davis Smart Business, June 1, 2000, by permission. Copyright © 2000, Ziff Davis Media Inc. All rights reserved. Expedia.com Site Developments The best keeps getting better. Today, Expedia, Inc. also announced a site wide update to further evolve the award-winning look and feel of the site� making top tasks even faster to access and perform and making the site even more approachable and easy to use. Among the key design updates, Expedia introduced a tab-based design that helps customers more easily access the primary travel services from anywhere within the site. These services include flights, cars, hotels, vacations, cruises, destinations & interests, and maps. Expedia also updated the very popular Roundtrip Fare Search that allowed customers to get fares in a click from the home page and expanded it to include the other most popular transactions on the site�booking hotel and car. Called Express Search, customers can get specific available fares, airlines lowest published fares, available hotels in a city, and car rental rates�all within a click from the home page. Expedia, Inc. operates Expedia.com, a leading online Web site in the United States with localized versions for travelers in Canada, Germany and the United Kingdom. To help customers Travel Right, Expedia.com provides the best combination of air, car and hotel booking, vacation package and cruise offers, destination information, and point-to-point mapping. |
Expedia, Inc: http://investor.expedia.com |