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   Marriott Names Six as 
1999 General Manager of the Year 

Kristine Gagliardi Named General Manager 
at San Francisco Marriott
WASHINGTON, March 22, 2000 - Marriott International, Inc. (NYSE: MAR) named six individuals as �1999 General Manager of the Year� for its full-service hotel brands, Marriott and Renaissance. The award winners, who were recently recognized for their achievements at the Annual General Manager�s Conference in New Orleans, include: 
  • Peter Caprez, Marriott Royal Garden Riverside in Bangkok; 
  • George Cook, Renaissance Mayflower in Washington, D.C.; 
  • John Hearns, Evergreen Conference Center at Stone Mountain, Ga.; 
  • Yehia Rashed, Paris Marriott; 
  • Steve Sharple, New Orleans Marriott; and 
  • Craig Smith, Renaissance Jaragua Hotel and Casino in the Dominican Republic. 
The General Manager of the Year award was presented to these individuals based upon their financial performance, leadership in guest and associate satisfaction, and excellence in operations management.  �We are extremely proud of the work and service provided by all of our general managers, but we give a special salute to these six general managers who are among the best in the hotel industry,� said J.W. Marriott, Jr., chairman and chief executive officer of Marriott International, Inc.

General Managers of the Year

George Cook, general manager of the Renaissance Mayflower Hotel, was rewarded for achieving top financial performance and increasing the hotel�s market share in a very competitive city�Washington, D.C. Additionally, Cook was recognized for increasing guest and associate satisfaction scores.

General Manager Peter Caprez, Marriott Royal Garden Riverside Hotel, was recognized for his achievements, especially in the area of food and beverage excellence for which the hotel is widely respected. Under his leadership and commitment, the hotel has become one of the top hotels in the Marriott system in overall guest satisfaction. 

John Hearns, general manager of the Evergreen Conference Resort, was recognized for his outstanding efforts in establishing a strong partnership with the resort�s owners, achieving strong financial performance and managing a 100-room addition to his property.

Craig Smith, general manager of the Renaissance Jaragua Hotel and Casino, was commended for rebuilding the community and the hotel following the destruction of Hurricane George. At the same time, his team achieved outstanding results in financial performance, operations, and guest and associate satisfaction levels. 

At the Paris Marriott Hotel, General Manager Yehia Rashed, achieved success in establishing the hotel as one of the finest in the city since its opening two years ago. He was recognized for his outstanding leadership, his support of community, owner relations and occupancy levels that are among the highest in Marriott�s system. 

General Manager Steve Sharple of the New Orleans Marriott was recognized for increasing the hotel�s occupancy to its highest level in the property�s 25-year history. He is well known to his customers and associates through his regular client meetings and weekly receptions. In addition, he is the recipient of numerous regional awards for outstanding management and financial performance.

In addition to the General Manager of the Year awards, the company also recognized its �1999 Hotels of the Year,� which include: 

  • Evergreen Conference Resort, Stone Mountain, Georgia; 
  • New York Marriott Brooklyn, New York; 
  • Kauai Marriott Resort, Hawaii; 
  • Hurghada Marriott, Egypt; 
  • JW Marriott Bangkok, Thailand; Renaissance 
  • Mayflower, Washington, D.C.; and 
  • Renaissance Jaragua, Dominican Republic.
Kristine Gagliardi Takes Over as General Manager 
for San Francisco Marriott

SAN FRANCISCO - March 21, 2000 - Marriott International announces the appointment of Kristine Gagliardi to general manager of the San Francisco Marriott.

Gagliardi is the first woman to hold the top position since the hotel opened in 1989. She will oversee strategic and daily operations, including financial performance, hotel policies, community involvement, and associate/management relations.  Gagliardi will assume the role of general manager in May of this year. She is currently the hotel manager, a position she has held since 1996, when she was promoted from director of Operations at the San Francisco Airport Marriott. Prior to that, she spent four years as resident manager at the San Francisco Hilton.

This announcement comes as Hank Biddle, general manager for the hotel since 1994, is promoted to area vice president of Market Management for Marriott Hotels, Resorts, and Suites. Biddle was named Marriott�s 1997 General Manager of the Year, and is an active member of the business community and a board member for a number of local industry organizations.

Marriott International, Inc. (NYSE: MAR) is a leading worldwide hospitality company with over 2,000 operating units in the United States and 55 other countries and territories. 

###
Contact:
Geary Campbell or Jasamyn Ryans
301-380-1340 
both of Marriott Communications
Also See: A Look Back at the New York Marriott Brooklyn�s First Year; Achieving 85% Occupancy for 1999 / July 1999 
The Courtyard by Marriott-Tupelo Awarded Franchise Courtyard Hotel of the Year at Marriott�s Annual General Managers Conference / Mar 2000 

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