|10 January 2000: As 2000 starts, the annual Novotel survey has found
that the sexes do agree - bacon and eggs is absolutely the best New Year’s
day breakfast, and Berocca is a ‘must have’ for any millennium hangover!
The Novotel survey, now in its third year, highlights that women are fussier eaters, make more complaints and call for more doctors when staying at hotels, whereas men have a better knowledge of wine when ordering dinner, are more likely to buy a round of drinks for their mates and are noisier guests. The most common sources of noise are sex and the television (sometimes at the same time) for men, and laughter and the hairdryer for women.
Men are still the tidier sex, leaving the cleanest rooms and women are
still on the most wanted list for souveniring more in-room amenities. Some
of the stranger items taken from the hotels include batteries from the
TV remote control, the in-room bible, shower curtain, bed spread, in-room
safe and on one occasion, the toilet flushing system (a male guest took
The survey revealed that men generally watch adult or action movies, with the most popular genre for women, the romantic comedy. Across all hotels, men watched the most blue movies, made more excuses about having to pay for their ‘blue’ selection, but were less likely to check their overall bill at the end of their stay than women.
Almost without exception, both sexes pay their hotel account on credit;
American Express the most popular card for men in 1999 and Visa for women.
Men forget more personal items than women, most often leaving their mobile
phone chargers. Women most often forget toiletries. Advice from the Novotel
house attendants - check the shower and the closest power point before
you leave! Some of the stranger items left behind include a black negligee
(from a male guest’s room), sexual aids (all unclaimed!) and a gold fish
(successfully reunited with owner).
Men book and sleep through more wake up calls, as well as host more in-room parties, tip the most, make more passes at hotel staff and get locked out of their room naked more than women. The best excuses for being locked out of their rooms naked were mistaking the bathroom door for the room door, sleepwalking and the door closing when putting out the room service tray. One brave guest wanting to skinny dip attempted the dash to the pool from the fourth floor - no chance!
The most reported places for hotel guests being discovered making love were the fire stairs and sauna, spa or pool; the strangest places included the hotel roof, under the piano in the lobby bar, on the piano in the lobby bar, under the table at a function, the restaurant bathroom, guest laundry and even the hotel’s administration offices.
Men have the bigger phone bills, travel lighter and ask more for their frequent flyer points. There was no difference reported on the amount of men and women travelling with lap top computers and both sexes now equally ask to be upgraded.
Women conduct most of their business meetings in the hotel’s restaurant; men do so in the bar. The most popular request by businessmen is for modem connection, for women an upgrade or vanity packs and bathrobe. Taxi is the number one method of transport for business travelers, with hire cars for men and pick up by colleague for women also highly reported.
Men have more accidents in the car park, order more flowers and make
the most dinner reservations; the most popular time for dinner at Novotel
is 7-7.30pm. Along with engagement rings in roses and champagne glasses
and rose petals on the bed, the most original proposal for marriage at
a Novotel occurred in a limousine from the hotel to a rugby final - how
Men work out in the gymnasium more than women, and women use the pool more than men. Laps are the most popular form of exercise for both sexes. For recreation, beer is the most popular poolside order for men, water for women and coca-cola for children. Women use more pool towels, buy more sunscreen, and hang their room towels up more than men. Men complain more about the no smoking policy in place at the hotels (50% of all rooms and no smoking in public areas) and women seem more concerned with the environment choosing to participate in more of the hotel’s initiatives.
For children, the Novotel resorts indicated that team sports and games were the most popular activities for boys, with craft and painting number one for girls. Girls were also inclined to play better together. A sign of the times, the mobile phone is now the number one choice of contact for parents leaving their children at the kids clubs.
The Novotel Survey was conducted across 22 Novotel hotels and resorts
in Australia and New Zealand. New Novotels to open in 2000 include Novotel
Homebush Bay at Olympic Park, Novotel Canberra and Novotel Ellerslie in
Auckland. Novotel is one of the world’s most renowned ‘business class’
brands with some 400 hotels worldwide. Novotel is managed by Accor, the
world’s largest hotel and tourism group.
|Also See:||Novotel Guest Survey: Men Leave Tidier Rooms, More Romantic / Jan 1999|
|On Command and LodgeNet Reveal Top Ten Hotel Movie Lists / Jan 2000|
|Business Travelers' Top 10 Preferences for 1998 / E-Travel Survey / Jan 1999|
|Sleeping Habits Survey Utilized by Sleep Inns; Goal to Provide Conducive Environment for Rest / Aug 1999|
|What Do Guests Want in Their Room? / Kirby D. Payne, CHA|
|Internet Access and Cleanliness Top Guest Demands for a Hotel Room / Nov 1999|