|
|
|
|
OAK BROOK, Ill., Nov. 17, 1999 - Aggravation, disruption and �air rage�
are now major factors in air travel, and business travelers are seeing
them first-hand. Nearly 40% of the world�s business travelers have witnessed
verbal or physical abuse in the past year. Even more surprising, a full
2% have had flights diverted as a direct result of �air rage� incidents
according to the 1999 OAG Business Travel Lifestyle Survey. Published by
the world�s leading independent provider of travel information, the survey
polled nearly 3,000 of the most frequent travelers from 13 countries across
the globe.
The survey reveals an increase in business travel, with executives taking on average 21 business trips annually. Trips are also increasing in duration with the average executive spending 48 nights away from home - 3 more nights than a year ago. This increase in travel is changing the preparations and satisfaction of frequent business travelers. Key findings from the survey include:
But, regardless of rank, the corporate �handcuffs� are tightening their grip. At least 80% of the world�s business travelers are restricted on class of air travel�up from 67% in 1998. Airline choice is also increasingly restricted with 40% bound by choice of airline, another 13% increase. This increase in corporate travel policies is also reflected in the growth of in-house travel departments. A quarter of those polled sought flight information through their corporate travel department, an increase of 4% over last year. The 1999 OAG Business Travel Lifestyle Survey represents the views of nearly 3,000 business travelers from the UK, France, Spain, Germany, Italy, the United States, Canada, Japan, Hong Kong, Singapore, Australia, Brazil and Argentina. Commissioned by OAG and conducted by independent market research company Plog, the survey is renowned in the travel industry as the ideal way to track the traits and trends of international business travelers. OAG Worldwide, a division of Reed Business Information and a member of the Reed Elsevier plc group, publishes travel information products in print and electronic format under the OAG brand. The OAG brand has evolved from the 1993 merge of the business travel information companies, ABC in the UK with the Official Airline Guides in the U.S. |
|