January, 1999 - The visiting friends and / or relations
(VFR) sector does not get much attention from travel mar-keters. Yet for
travel to and from Pacific Asia it could he an important factor influencing
many travel decisions A second generation Italian living in Australia,
for example, may not travel to Italy as part of a European tour strictly
for VFR reasons. However, VFR could be an significant factor for a traveller
who has the choice between an Athens or a Rome gateway into Europe. The
same is true for travel into Pacific Asia.
A new OECD report shows that the three countries around the world with
the largest groups of Asian immigrants are Australia, Canada and the U.S.
The WS. has the greatest number of Asians - over 3.5 mil-lion overall -
as well as housing the largest single group - 913,000 Filipinos.
That helps make Filipinos the largest group spread over the three countries,
with a total of approximately 1.2 million people. The second largest, perhaps
sur-prisingly, are the Chinese accounting for a total of approximately
872,000. Vietnam comes third with some 833,000.
The U.S. has four groups of resident Asians, each comprising more than
500,000 people-U.S. citizens originally from the Philippines, Korea-ROK,
Vietnam and China. Expressed in terms of potential tourist arrivals and
foreign exchange earnings, the figures are very impressive. E
Markets
Thai outbound travel declined by nearly 26 percent from January to July
1998 over the same seven month period the previous year. Intra-Asian travel
suffered the least, although there were a few exceptions to the general
trend. Travel to Indonesia, for example, was down by more than 63.0 percent
and to Hong Kong SAR and China by 51.4 percent and 47.4 percent respectively.
Top Five Destinations
for Thai Outbound Travel,
January - June 1998
Destination
|
Arrivals
|
% Share
|
% Change on 1997
|
Malaysia |
237,895 |
30.0 |
10.4 |
Singapore |
109,811 |
13.8 |
-25.2 |
Hong Kong SAR |
72,115 |
9.1 |
-51.4 |
Chinese Taipei |
66,557 |
8.4 |
-4.3 |
Chinal |
35,643 |
4.5 |
-47.4 |
Total (incl. other)
|
796,977 |
100.0 |
-25.9 |
Source: Tourism Authority of Thailand
All but one of the top favourite destinations of Hong Kong outbound
travellers registered healthy growth from the market in the first half
of 1998. The exception was the Philippines, down 4.9 percent. South and
Southeast Asia overall attracted 16.4 per-cent growth and North Asia (Japan
and Korea-ROK) grew by 54.8 percent. Travel to long-haul destinations,
meanwhile, increased by only a modest percentage Europe and the Middle
East were up 1.7 percent and the Americas 0.3 percent.
Top Five Destinations
(excluding China) for Hong Kong Resident Departures,
January - June 1998
Destination
|
Departures
|
% Share
|
% Change on 1997
|
Thailand |
299,028 |
1.3 |
32.1 |
Japan |
265,299 |
1.2 |
33.9 |
Singapore |
154,806 |
0.7 |
8.3 |
Korea-ROK |
154,561 |
0.7 |
111.6 |
Philippines |
153,107 |
0.7 |
-4.9 |
Sub-total
|
2,071,883 |
9.2 |
16.2 |
China |
18,365,151 |
81.3 |
17.6 |
Total
|
22,586,514 |
100.0 |
15.7 |
Source: Hong Kong Tourist Association
Pleasure travel from Japan by females was on track last year to do something
literally unthinkable - ie overtake the male share. That was before the
down-turn. What is happening now? The pattern may be continuing. In the
first half of 1998 there was a 9.6 percent decline in travel by males,
but only an 8.4 percent fall by females, resulting in a female share of
pleasure travel departures of 47.5 percent compared with 52.5 percent for
males. This suggests the "unthinkable" may still happen before 2000.
The results of a survey of Canadian leisure travellers by Yesawich,
Pepperdine and Brown indicate that interest in adventure travel is down
four percent over 1997's level. Demand for skiing has also fallen four
percent and for scuba and snorkeling holidays three percent. Even golf
is down three percent. The winner is family cruise holidays, up 38 percent.
Still on the subject of cruising, a meagre 3.6 percent of U.S. citizens
had ever taken a cruise in 1986. This has now increased to 11.3 percent,
according to the 1998 Market Profile Study sponsored by the Cruise Lines
International Association (CLIA). Some 75 million Americans say they are
very keen to take a cruise within the next five years. Of these, 27 percent
are under 40 years old, 45 percent are aged 40-59 and 28 percent are 60
or over.
Studies & Reports
Far from continuing to increase throughout the world, the amount of
leisure time available for many people is likely to decline in the future.
This is one of the worrying conclusions of a World Tourism Organization
Business Council (WTOBC) study conducted by tourism and leisure consultants
Horwath UK. The effect of this squeeze on leisure time will be to accelerate
the trend to shorter, more frequent holidays, and could favour the expansion
of easily accessible holiday destinations in the same region or time zone.
The results of a recent survey by American Express in Europe among 200
corporate travellers from medium-sized companies indicate that 27 percent
of companies purchase at least some travel globally today, 73 percent think
travel and entertainment will increasingly he pur-chased globally, and
60 percent are already seeking global deals with airlines and 61 percent
with hotels.
An overwhelming 96 percent of those interviewed said they believe that
electronic or c-commerce is faster, 93 percent said it produces significant
cost savings and 67 percent said they either already use e-commerce or
will be doing so soon. The majority of corporate travellers are clearly
in favour of the euro. It simplifies payment, eliminates the inconvenience
of foreign exchange and allows for improved expense reporting. Some 70
percent of corporate travellers interviewed by American Express also believe
that airlines and car rental companies will be forced to reduce prices
because of the increased transparency resulting from the launch of the
euro.
The results of a survey by JRA Data & Forecasts among 12,000 female
business and leisure travellers across four continents provides some interesting
reading, as well as indications as to the untapped sales potential of this
increasingly important sector of the travelling market. The survey looked
at a number of different issues, addressing the special needs of female
travellers of different ages, travelling alone or accompanied, and the
product aspirations they had for pur-chases on trips.
Around 65 percent of females - 57 percent of those travelling on business
and 72 percent leisure travellers believe that airport congestion severely
affects the time they have for shopping at airports. Young women feel they
are not well catered for, and that "much work is needed to provide retail
outlets at airports which reflect their substantial spending power." Too
many airport shops are aimed at the middle-age traveller.
The favourite purchases by women at airports are clothing items, followed
by jewellery and fashion goods, and finally electrical and household goods.
There is reportedly virtually no difference between the tastes of business
and leisure travelling females in this regard.
Hotels
Radisson's goal is to receive 100 percent of its book-ings electronically.
It still has some ways to go before reaching its target as the current
status of bookings for the U.S. hotel group is 63 percent electronic bookings-62
percent from global distribution systems (GDS) and one percent via the
internet-and 37 per-cent by phone. However, over 190,000 travel agents
have enrolled in its "Look To Book" electronic system.
The U.S. - based Forrester Research has upped its forecasts for online
bookings in 2000. In January 1998 it was projecting US$5 billion for travel
bookings over-all, of which US$1 billion was attributed to hotels. Eight
months later, in September, it forecast US$14 billion in online bookings
for leisure travel only by 2000 - with US$5 billion of that for hotels.
Growth over the next two years is expected to be dri-ven not only by
an increase in absolute numbers of internet users, but also by a higher
percentage of peo-ple buying online.
In the past 12 months, Carlson and Accor have bought into, or bought
out, their Pacific Asia fran-chisees-to ensure they arc not bought by rival
companies. This is just one example of the shuffling in the region that
has begun to take place - the free-and-easy attitude to expansion in Asia
will take second place to caution.
Growth
Rates Drive Online Bookings, 1998 - 2000
|
1998
|
2000
|
% Change
|
Global Public internet users, mn |
150 |
300 |
100.0 |
% Buying
|
20 |
27 |
|
Interent buyers, mn |
30 |
80 |
166.7 |
% Reserving Hotels
|
7 |
10 |
|
Online Hotel reservations |
2 |
8 |
300.0 |
Resrvations per user
|
3.5 |
3.8 |
8.6 |
Total public online hotel reservations |
7 |
30 |
228.6 |
Sources: Nua Internet Survey, Nielsen Media Research,
Forrester Research
As reported last month, All Nippon Airways has sold its San Francisco
and Washington hotels and has removed them from its ANA Hotels portfolio-leaving
it with only one property outside Pacific Asia, in Vienna. It has also
reportedly closed most its overseas sales offices, adding weight to the
rumours that its hotels subsidiary is for sale.
Japan Airlines (JAL) also looks likely to give up its hotel interests.
Its hotel and resort activities - primarily its Nikko Hotels subsidiary-contributed
to an increase in net losses for the group in fiscal 1997/98 (ended March
1998). JAL's plan is to sell its hotels-although keeping its hotel management
company-to concentrate its resources on pure airline business. However,
the value of some hotels has fallen since it acquired them, forcing the
airline to set aside money to cover losses it expects to incur when the
hotels are sold.
Travel Intelligence
These and other hotel industry developments arc covered in the new research
report being published this month by Travel & Tourism Intelligence
(TTI), entitled The International Hotel Industry-Corporate Strategies and
Global opportunities. The report retails at US$760 but a special discount
of more than 15 percent has been negotiated for PATA members.
This special discount also applies to other TTI reports being published
in early 1999, the first of which will be EMU, the Euro and the Travel
Industry. The report, available for US$295 (after discount) provides a
detailed analysis of the implications of European monetary union and the
single currency for the travel and tourism industry-not just in the euro-zone,
but also in countries around the world which do business with, or whose
customers travel to, this economic region. |