Hotel Online Special Report
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WizCom Refocus Includes Alignment with 
Cendant's Proven Model of Matrix Management
 
PARSIPPANY, NJ, September 10, 1998 - WizCom International, Ltd.'s President and General Manager Flo Lugli today announced that WizCom, a supplier of travel industry reservation and information management systems, will refocus its internal organization in order to better serve customer needs. 

WizCom's refocus is based on extensive, in-depth discussions with customers and is designed to help them better manage and grow their businesses.  It will also further align WizCom with its customers' needs as well as Cendant's proven model of brand- and franchise-matrix management.  As part of the new direction, the current customer sales and marketing divisions will retain the WizCom name.  The Networks and Technology and the Systems Development divisions will be rolled into Cendant IT and will support all of Cendant's business units, including WizCom.

"The changes at WizCom will allow the customer service team and network processing team to better focus on their core competencies," said Flo Lugli. "The changes will  also position the company to focus exclusively on providing the highest level of customer service and on developing
industry-leading technology to meet customer needs.  Customer involvement and customer needs will be the driving force behind WizCom's product development and business planning."

"WizCom will continue to draw on the network team's expertise and proven technological capabilities in developing innovative solutions for customers," said Stephen Holmes, Vice Chairman of Cendant. 

"WizCom has tremendous talent and has always been a leading technology provider," said Kelly Blake, President of VIP International Corporation. "We're excited about the  opportunity to continue to partner with WizCom and Cendant to develop new technology to better service our customers."

Lugli, recently appointed as president and general manager of WizCom International, Ltd., has extensive experience in providing superior customer service and is a widely acknowledged industry leader in marketing and travel technologies.  She has more than 11 years experience with Cendant's travel division and its predecessor HFS Incorporated.

"WizCom's refocus is good news for the travel technology industry," said Michelle Woodley, president, Hotel Electronic Distribution Network Association (HEDNA) and vice president of distribution marketing Swissotel. "Since customer service and customer-driven technology are key to the health of our industry, there is no better person than Flo Lugli to drive the changes at WizCom."
 
WizCom International, Ltd., a wholly owned subsidiary of Cendant Corporation, was founded in 1987 and has provided its proven GDS connectivity and transactions processing to the hotel and auto rental industries for over ten years.  WizCom processes GDS reservation services for more than 90 hotel companies and over 25 car rental firms. 

Cendant (NYSE: CD) is the world's premier provider of consumer and business services.  The Company operates in three principal segments: Travel Services, Real Estate Services and Alliance Marketing.  In Travel Services, Cendant is the leading franchisor of hotels and rental car agencies worldwide; the largest provider of vacation exchange services; a leading fleet management company; the UK's largest private car park operator; and a leading motorist assurance group in the UK.  In Real Estate Services, Cendant is the world's premier franchisor of residential real estate brokerage offices; a major supplier of mortgage services to consumers; and a global leader in corporate employee relocation.  In Alliance Marketing, Cendant provides access to insurance, travel, shopping, auto, dining, and other services, primarily through direct marketing to customers of its affinity partners.  Headquartered in Parsippany, NJ the company has more than 40,000 employees in over 100 countries.

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Contact:
Jim Ferri, Cendant Corporation 973-496-8527
Ryan Oettinger, Fleishman-Hillard 212-453-2130
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Also See:
The Battle for Electronic Shelf Space on the Global Distribution Network / Arthur Andersen /
Summer 1998 
WorldRes and WizCom Announce Internet Alliance / June 1997 

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