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PARSIPPANY, NJ, September 10, 1998 - WizCom
International, Ltd.'s President and General Manager Flo Lugli today
announced that WizCom, a supplier of travel industry reservation and information
management systems, will refocus its internal organization in order to
better serve customer needs.
WizCom's refocus is based on extensive, in-depth discussions with customers and is designed to help them better manage and grow their businesses. It will also further align WizCom with its customers' needs as well as Cendant's proven model of brand- and franchise-matrix management. As part of the new direction, the current customer sales and marketing divisions will retain the WizCom name. The Networks and Technology and the Systems Development divisions will be rolled into Cendant IT and will support all of Cendant's business units, including WizCom. "The changes at WizCom will allow the customer service team and network
processing team to better focus on their core competencies," said Flo Lugli.
"The changes will also position the company to focus exclusively
on providing the highest level of customer service and on developing
"WizCom will continue to draw on the network team's expertise and proven technological capabilities in developing innovative solutions for customers," said Stephen Holmes, Vice Chairman of Cendant. "WizCom has tremendous talent and has always been a leading technology provider," said Kelly Blake, President of VIP International Corporation. "We're excited about the opportunity to continue to partner with WizCom and Cendant to develop new technology to better service our customers." Lugli, recently appointed as president and general manager of WizCom International, Ltd., has extensive experience in providing superior customer service and is a widely acknowledged industry leader in marketing and travel technologies. She has more than 11 years experience with Cendant's travel division and its predecessor HFS Incorporated. "WizCom's refocus is good news for the travel technology industry,"
said Michelle Woodley, president, Hotel
Electronic Distribution Network Association (HEDNA) and vice president
of distribution marketing Swissotel. "Since customer service and customer-driven
technology are key to the health of our industry, there is no better person
than Flo Lugli to drive the changes at WizCom."
Cendant (NYSE: CD) is the world's premier provider of consumer and business services. The Company operates in three principal segments: Travel Services, Real Estate Services and Alliance Marketing. In Travel Services, Cendant is the leading franchisor of hotels and rental car agencies worldwide; the largest provider of vacation exchange services; a leading fleet management company; the UK's largest private car park operator; and a leading motorist assurance group in the UK. In Real Estate Services, Cendant is the world's premier franchisor of residential real estate brokerage offices; a major supplier of mortgage services to consumers; and a global leader in corporate employee relocation. In Alliance Marketing, Cendant provides access to insurance, travel, shopping, auto, dining, and other services, primarily through direct marketing to customers of its affinity partners. Headquartered in Parsippany, NJ the company has more than 40,000 employees in over 100 countries. |
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